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Fireside Inn & Suites

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316 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Montreal, Canada
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 17, 2014

Just spent the week-end at this hotel and I was a bit disappointed...the reception greeting was impeccable. The room was not that clean. The bed sheets and towels were clean however, the bathroom fan was dusty and full of lint. There was even a used bar soap left in the shower! The whole bathroom smelled like urine. Breakfast was plentiful... More 

Helpful?
1 Thank Poupette01
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello Poupette01, I am sorry to hear of your experience while staying with us. I have addressed the bar of soap and lint in the exhaust fan with the housekeeping staff, and I can assure you that this is not a typical experience. I do hope that you will be willing to give us another try the next time you... More 

Montreal, Quebec, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 11, 2014

right off the highway as you enter new Hampshire so very easy to find as there is a huge sign.However, once we got off the exit it was a little tricky to find as we had to go a few streets past then by a lumber yard and it was dark and small signs. after we checked in we were... More 

Helpful?
2 Thank Sheldon G
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi Sheldon G, We thank you for your kind words. We strive to make each guests' experience a great one and we are very pleased when we receive feedback that we have done just that. We look forward to your next visit. Sincerely, Shawn Blanchard Rooms Division Manager Fireside Inn & Suites West Lebanon, NH More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 11, 2014

The hotel is very dated, there was a musty odor and some mold in the bathroom with peeling paint. The night check in person was very rude. My wife went to check in before me and he said the rate was increased due to there being 5 of us. Mind you it was a 4,5 and 7 year old and... More 

Helpful?
2 Thank James M
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello James M, We are truly sorry to hear about your experience while staying with us. I have addressed the situation with housekeeping and the front desk staff. I assure you this isn't a typical experience at The Fireside and we hope that you will be willing to give us another chance to provide you with the lodging experience that... More 

Long Island, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 8, 2014

First time staying at the Fireside inn and suites its such a nice and cozy place for the $. Lots of amenities to enjoy in and outside your hotel room. Little bit of a musty smell when I first walk into my room but I remedied that by opening up the window and cranking the A.C. "no biggie" Its close... More 

Helpful?
Thank Anthony G
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi Anthony G, Thank you for sharing your opinion with the Trip Advisor Community. It was our pleasure having you as our guest and we look forward to your next visit. Sincerely, Shawn Blanchard Rooms Division Manager Fireside Inn & Suites West Lebanon, NH More 

Chelmsford, Massachusetts
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed August 3, 2014

We were very disappointed when we arrived at this destination. We were there for only one night (thankfully) and while it did provide a clean room there was much to be desired. The room was only accessible using stairs. We brought our luggage in on a rolling rack from the hotel, however had to unload everything to get up the... More 

Helpful?
1 Thank Boston_Mom-Travel
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello Boston_Mom_Travel, We are sorry to hear that you did not enjoy your stay with us. We hope that the next time you are in the area, you are able to find accommodations that suite your needs. Sincerely, Shawn Blanchard Rooms Division Manager Fireside Inn & Suites West Lebanon, NH More 

Montreal, Canada
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 2, 2014

Getting there is daunting...down a strange roadway by a lumber yard. It's a hotel which has seen better days and well past it's prime but everyone there is doing their best to keep it going. (That's just my appraisal). The room was clean, freshly painted but there was an odd smell (oldie-moldy). The TV was old (analogue), the bath tub... More 

Helpful?
1 Thank PatW227
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello PatW227,m Thank you for your review. In response to your statement that the hotel is well past it's prime, we are always working on upgrades to enhance our guests experience. We take pride in our staff and appreciate the shout out to them for their service. We look forward to your visit the next time you are in the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 1, 2014

Where to start I guess the beginning would be great. We arrived late 9:00 pm due to some unforeseen circumstances with the tour bus. That in it self is a whole different review. So let me get back to this lovely place ( hope you know this is just a joke). The tour director assured us that the dinning room... More 

Helpful?
2 Thank Val R
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hello Val R, We are very sorry to hear that you were disappointed with the tour that you booked with a company that does not represent us. While we can not be held accountable for what the tour's staff says to you, we can certainly understand the disappointment of the restaurant not being able to accommodate the entire tour without... More 

Framingham, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We arrived four hours ahead of check in to pick up tourist information. The check in person asked if we were booked at this Inn. She asked if we would like to check in early. That was very pleasing. She found a vacant room for us. Great service for weary travelers. We received our Whoopie snacks and a complimentary newspaper.... More 

Helpful?
1 Thank Enzowinter
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Thank you for your review Enzowinter, We appreciate your kind words and look forward to your next visit. Sincerely, Shawn Blanchard Rooms Division Manager Fireside Inn & Suites West Lebanon, NH More 

West Lebanon
1 review
3 of 5 stars Reviewed July 27, 2014

This place was fine. No problems. It was not a Ritz Carlton, and there was no elevator so taking suit cases up a flight was not enjoyable. Everything else was great. The swimming pool was nice and clean. Fine place to stay.

Review collected in partnership with Easytobook.com

Helpful?
Thank Jessieann H
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi Jessieann H, Thank you for your review. I am sorry that you had to carry your luggage up the stairs. In the future, we have a Houseman on call that would be happy to assist you with your luggage. We hope to see you again soon. Sincerely, Shawn Blanchard Rooms Division Manager Fireside Inn & Suites West Lebanon, NH More 

Burlington, Vermont
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 27, 2014

This hotel is in an ideal location close to Dartmouth College, King Arthur Flour and Vermont tourist sites. Have stayed here several times. Rooms need updating desperately. They are clean, but mattresses are worn, rooms are tired. Very friendly service from staff. Food in restaurant is not too bad if you are looking to stay in for dinner. The usual... More 

Helpful?
Thank sweetvt
Shawn B, Manager at Fireside Inn & Suites, responded to this review

Hi sweetvt, Thank you for sharing your review with the Trip Advisor Community. It is our pleasure having you as our guest. We are always working to update our guest rooms, and will be making even more updates in the coming months. Thank you again for your review. We look forward to your next visit. Sincerely, Shawn Blanchard Rooms Division... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about Fireside Inn & Suites

Address: 25 Airport Rd, Lebanon, NH 03784-1685
Location: United States > New Hampshire > Lebanon
Price Range: $116 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fireside Inn & Suites 2.5*
Number of rooms: 126
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Also Known As:
Fireside Hotel West Lebanon
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