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Baymont Inn & Suites West Lebanon

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Baymont Inn & Suites West Lebanon
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457 Reviews from our TripAdvisor Community

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Showing 453: English reviews
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Concord
Reviewed 2 weeks ago

OK - this is not a "destination" motel, but for a reasonably priced motel to rest your head while you have a loved one close by in the Dartmouth-Hitchcock Hospital, it worked for us. The elevator smelled of smoke, but the room did not smell, and the room and bath were clean. The help was considerate, and kind. Breakfast was...

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Helpful?
Thank Tom03301
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Tom03301, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated!...

Saint Louis, Missouri
Reviewed 2 weeks ago

My room was on the top floor and even though it was below 30 degrees outside at night, the room remained hot even after turning the heat down low. I had to open a window to get the room below 74 degrees. At the time of my stay, both drink vending machines were out of order. Even though I had...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank PMAC297
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear PMAC297, Thank you for taking the time to complete our survey and share your experience! I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities. I do thank...

Newport, Vermont
Reviewed 4 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank U1458NVstevens
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Medfield, Massachusetts, United States
Reviewed 4 weeks ago

We inadvertently booked a smoking room which is definitely our fault but to be honest I didn't realize hotels still had smoking rooms. Plus it must have been a smoking wing or hallway because the entire floor wreaked of smoke. We tried to get a different room but there were no nonsmoking rooms available. On top of the clouds of...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Kathleen D
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Kathleen D, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. Unfortunately, despite our efforts to ensure that nobody smokes in non-smoking rooms, it does occasionally happen and I hope you’ll accept our sincerest apologies for the smell of smoke that you experienced. Your voice is...

Portsmouth
Reviewed February 13, 2017

Chose this hotel due to family and pet friendly reviews. Basic but affordable with a nice staff. The location is going through renovations but rooms were clean and comfortable.

Review collected in partnership with Baymont Inn & Suites
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Thank Brandtdev
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Brandtdev, It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We...

Lebanon, New Hampshire
Reviewed February 2, 2017

Room was clean, quiet and convenient. Mid week rate above $100 in the Upper Valley was a little higher than normal. King room on the corner was super quiet.

Review collected in partnership with Baymont Inn & Suites
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Thank cindybD5147BD
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear cindybD5147BD, Thank you for your kind comments and review regarding our high standards of cleanliness and you found our location to be convenient. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We are very happy to learn that your...

Reviewed January 7, 2017

The lobby was inviting, the clerk friendly. I booked for 3 nights. BUT THEN!! About half the ceiling tiles in the hall were missing. That should have been my first clue to leave. Upon entering my room, 106, I noticed the wallpaper border was hanging in several places, not torn away. The outlet behind the tv stand was missing its...

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Helpful?
Thank Stephen L
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear Stephen L, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve. We hope you will give us another chance should you return to the area.

North Branford, Connecticut
Reviewed January 3, 2017

Review collected in partnership with Baymont Inn & Suites
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Thank josephaI3005QV
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Bennington, Vermont
Reviewed December 26, 2016

Review collected in partnership with Baymont Inn & Suites
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Thank Bernadette T
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Hampton Falls, New Hampshire
Reviewed December 12, 2016

The hotel was nice and pretty easy to get too. My family has sensitivities to scents, so all the scents, perhaps due to the impending holiday, were a bit too much for us. It smelled like there were air fresheners being used overboard, everywhere. Even in the rooms. At breakfast a member of my party pointed out that creamers marked...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank X902IGvalerie
General M, Guest Relations Manager at Baymont Inn & Suites West Lebanon, responded to this review

Dear X902IGvalerie, Thank you for your review, your feedback and your comments regarding your stay. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with the scents. We appreciate your rating and are very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Baymont Inn & Suites West Lebanon

Address: 45 Airport Rd, Lebanon, NH 03784-1682 (Formerly Airport Economy Inn)
Location: United States > New Hampshire > Lebanon
Price Range: $64 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites West Lebanon 2*
Number of rooms: 56
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Also Known As:
Baymont Inn & Suites West Lebanon Hotel West Lebanon
Baymont Inn And Suites West Lebanon
Baymont Inn West Lebanon
Baymont Hotel West Lebanon
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites West Lebanon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring your beer and join the curb sitters”
 of 5 bubbles timc991, May 25, 2016 | Read review
“Go to some other place”
 of 5 bubbles dparent16, Apr 19, 2016 | Read review
“Rooms on Airport Road side are quieter but other side not bad.”
 of 5 bubbles 779deant, Oct 15, 2015 | Read review
“The Wi-Fi was weak and hard to connect.”
 of 5 bubbles NEnglandTraveler, Jan 17, 2015 | Read review
“choose a room on a non smoking floor. Hold your nose in the elevator.”
 of 5 bubbles 371elysek, Dec 24, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question