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BEST WESTERN PLUS Keene Hotel

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474 Reviews from our TripAdvisor Community

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Showing 468: English reviews
Stonington, Connecticut
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I just checked into this hotel a little while ago. The staff was super friendly. It was my first time staying at a hotel with my dog and I worried about the room with knowing other dogs cats cats had stayed here before. Was wonderfully surprised the room was clean and smells nice. I would definitely stay here again!!

Helpful?
Thank pattycakes662016
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for the kind comments regarding your recent stay with us. I am very happy to hear that the hotel and my staff were above your expectations. We pride ourselves on the service we provide to all guests and reviews such as yours, reassure us that we are doing our jobs correctly. We hope to see you in the... More 

Owls Head, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel staff, lobby, and rooms are exceptionaly nice and the stay is restful and refreshing. We strongly recommend this hotel where we have stayed for the past seven years.The breakafst , which is included in hte price, has a nice variety and the food is very good.

Review collected in partnership with Best Western

Helpful?
Thank Adra L
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Adra for taking the time to share your experiences on TripAdvisor! I also want to thank you for your continued loyalty to our hotel. The staff and I are always happy to hear when we exceed our guest expectations. We hope to see you again in the near future when traveling to the Keene Area! More 

York Harbor, Maine
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the room is great. It is very easy to find and conveniently located near all the major roads in the area. When I walked into the hotel it smelled very nice. It was bright and very open. The front desk staff was wonderful. Every staff member I came in contact was very polite, professional, pleasant, friendly and... More 

Helpful?
Thank Anne D
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Anne, Thank you for completing a review regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am very happy to hear that you enjoyed your stay with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior... More 

Ellsworth, Maine
Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

My room was very clean, the staff was just great, breakfast was plentiful and delicious coffee in the lobby 24/7. I ate once in the restaurant and although I felt it was expensive for what I got, it was tasty. I did have a local pizza place deliver twice. A quiet and peaceful stay. I would stay again if in... More 

Helpful?
Thank JaneK473
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Jane, It was a pleasure to see you again and I want to thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. I am happy to hear that you enjoyed our hotel. Although we do not own or operate the on site restaurant and bar, I am more than happy to... More 

Port Credit, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

On the way to Augusta Maine we stopped to spend the night and were very happy with our stay in Keene. Great location and great staff. Without a doubt best stay of our eight day trip to New England and back to Canada.

Review collected in partnership with Best Western

Helpful?
Thank Donald M
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Donald for the great comments in your review about our hotel. I am beyond thrilled to hear that our hotel was the best one you stayed at during your 8 day trip. The staff and I thank you for your business and we hope to see you again in the near future. More 

Long Island, New York
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I have stayed in this hotel three times so far, and each time we have been extremely pleased. We chose this hotel because it is close to Keene State College, is a reasonable price, and has the amenities we were looking for. There is an excellent restaurant and bar located right in the hotel, the indoor pool... More 

Helpful?
Thank Bonnie215
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your feedback with us. It is always great to hear about how much our hotel is enjoyed by our guests. The employees and I always love to hear great feedback like this so that we know we are doing our job. I want to thank you for choosing to stay with us... More 

United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was a nice clean hotel with very comfortable beds. Good TV. We had a wedding in nearby Walpole, NH and this was an easy in/easy out location without the traffic of nearby Keene. The free breakfast was good, my wife like the pancakes from the auto pancake maker and she is tough to please on pancakes. Pleny of available... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Dana W
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Dana this is fantastic to hear! I am very happy to hear that the hotel was above your expectations. We pride ourselves on variety of breakfast items available each morning. It is great that you and your wife enjoyed it. I want to thank you for choosing to stay at our hotel and for taking the time to write a... More 

Keene, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our halfway pt from Camden Maine back home to Johnson Cuty NY. It was the perfect place to stay!!! Girls loved the big heated pool!!! Breakfast was excellent!!! My only complaint was that you can hear everything going on in the hallway!!

Helpful?
Thank matthews2424
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Mr. Savage, Thank you for taking the time to share your experiences with us and TripAdvisor. I am very happy to hear that you and your family enjoyed your time at the hotel. We are planning a room renovation this winter coming up and I will definetly suggest the doors to be considered for renovations. If there is anything I... More 

Keene, New Hampshire
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I checked in late, Gareth at the desk was very professional. I had a nice room close to the lobby, soft inviting beds. Laurie at breakfast was welcoming, and Kaitlin and Mayur at the desk on check-out were both friendly. Great room, great staff, will return again!

Helpful?
Thank Jeremy C
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Jeremy for taking the time to share your experiences with us. One of the greatest things I love about our property is the staff. Everyone is geared towards making everyone happy and they show care in everything they do. I will be sure to commend them on their great work at our next staff meeting. More 

San Jose, California
Level Contributor
224 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It's a BW...not a full Marriott or Hilton. $200 tax inc for what is essentially a motel. Staff friendly Wifi good TV small Beds lumpy Linen....ok...edge of replacement Bathrooms are tired....shower head pulls out of wall ...aging Why low flow on sink? Odd choice Walls paper thin..hear everything Breakfast....what you would expect for a free motel breakfast Too pricey....will shop... More 

Helpful?
Thank Harper5633020
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 

Additional Information about BEST WESTERN PLUS Keene Hotel

Address: 401 Winchester Street, Keene, NH 03431-3913 (Formerly BEST WESTERN PLUS Sovereign Hotel)
Location: United States > New Hampshire > Keene
Price Range: $108 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Keene Hotel 3*
Number of rooms: 128
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Also Known As:
Best Western Keene
Keene Best Western
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