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BEST WESTERN PLUS Keene Hotel

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BEST WESTERN PLUS Keene Hotel
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514 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Westfield, Massachusetts
Reviewed 2 days ago NEWvia mobile

Newly redone. This was our second stay there. Very accommodating staff. Clean, quiet and great breakfast. Only one complaint, pool area was to cold to even sit and watch you kids swim of course they didn't mind it. But this will not stop us from staying again.

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Helpful?
Thank Joyce H
East Greenwich, Rhode Island
Reviewed 4 days ago NEW

This hotel is a great value. Service and location were great. In hotel restaurant was good quality, Irish pub. The pool and fitness centers were good quality but would have liked fitness center to have been open 24 hours.

Review collected in partnership with Best Western
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Helpful?
Thank brianmE9547MO
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Brian for taking the time to share your experiences with us on TripAdvisor. I am happy to hear that you enjoyed your stay with us. I hope that you may come stay with us again in the near future so that we can have the chance to make your next review a 5 star review!

CANAAN, United States
Reviewed 1 week ago

I will not make future reservations at this facility. Unprofessional, dirty air/heat circulations filter units, staff does not clean the rooms properly, lack of sanitation, foods services of exposed buffet foods to air & human contaminants,Low Rate & Low Recommendation. Adjacent restaurant, poor service, over priced food & beverages/ no room services

Review collected in partnership with Best Western
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Helpful?
Thank bruceag2017
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review. I apologize for your stay not being up to your standards. All of our rooms go through regular preventative maintenance and deep cleans by the Housekeepers. I can assure you that all of our breakfast offerings are not exposed to the open air; our breakfast is up to compliance with both local standards and Best...

Penacook, New Hampshire
Reviewed 1 week ago

Had a great stay with the hotel great up grades from when i use to work here. Very helpful with needs and felt homey and very inviting atmosphere. The room was very clean and everything from the halls to the room had very clean inviting smell. I really enjoyed the stay as well as my children and husband.

Review collected in partnership with this hotel
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Helpful?
Thank mcleasby123
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review and welcome back! I am happy to hear everything went well during your stay! We hope to see you again soon!

Brooklyn, New York, United States
Reviewed 2 weeks ago

The hotel is rated highly, and we had a good stay. Beds were comfy, breakfast was above average, inviting and very clean and well stocked. Staff were friendly and helpful. They offer a text message for you to communicate with the hotel (ask questions, get help, etc.) which I found VERY helpful. They assisted with coming up with ideas for...

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Helpful?
Thank Brian G
Mayur P, Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review. We pride ourselves on the professionalism of our staff. I am glad you enjoyed breakfast, it truly is one of the highlights here at the Best Western Plus Keene Hotel. We have seen many positive reviews about IVY, our texting service, I am glad you found it useful. We hope to see you again in...

Medway, Massachusetts, United States
Reviewed 3 weeks ago

We checked in on Christmas Eve All the staff were friendly and helpful. The room was clean and comfortable. The indoor pool was amazing Breakfast was fabulous this days I need 200 words so this hotel was awesome amazing clean neat staff was fabulous caring and oh so very nice. I don't mind giving reviews but I also don't like...

Review collected in partnership with Best Western
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Helpful?
Thank Mary V
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for your review and kind words! We try to go above and beyond for all of our guest expectations. I am glad we were able to do that for you during the hectic holiday time. We hope to see you again in the near future!

Lewiston, Maine
Reviewed 4 weeks ago via mobile

This hotel was a great value. My friends and I were looking for a place to stay after a chess tournament in Keene and couldn't be happier with the choice. Staff were very friendly, helpful, and generous. Complimentary breakfast was great. Room was very nice, and the beds were extremely comfortable. Everything was clean and tidy. Easy walk down the...

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Helpful?
Thank sweatysnowman88
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you for taking the time to share your experiences with us. I am very happy to hear that you enjoyed your stay! We wish you a happy holiday season, and a Happy New Year! We hope to see you again in the near future.

Fairfax County, United States
Reviewed 4 weeks ago

The hotel itself was excellent, but not for children, thus getting the average rating We were there for a landmark birthday for a resident of Keene. Despite signage, children are not allowed in fitness area EVEN under adult supervision. We had had them out in the bitter cold for several hours (daytime temps in single digits, at night down to...

Review collected in partnership with Best Western
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Helpful?
Thank J6468WDelizabethh
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Elizabeth for taking the time to share your experiences with us. I apologize for the situation you encountered. Reading through our communication log, it was reported by another guest in the fitness center that he thought the kids were going to hurt themselves. Upon inspection of the situation, our manager on duty did encounter a woman supervising them...

West Hartford, Connecticut
Reviewed 4 weeks ago

Love the remodeled Best Western in Keene - the entry way is clean and modern and the decor continues tot the breakfast area - they though of everything in the breakfast area and the service was excellent

Review collected in partnership with Best Western
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Helpful?
Thank Elizabeth A
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Thank you Elizabeth for taking the time to share your experiences with us. I am very happy to hear that you enjoyed our hotel. We hope to see you again in the near future. I hope you have a wonderful, festive and Happy Holiday Season and a Happy New Year!

Reviewed December 15, 2016

We like to stay at BW in Keene when we visit our son & his family. Their staff are very pleasant & want their guests to be comfortable. We always sleep well on their comfortable mattresses.They have a lovely breakfast included in our hotel fee.We feel as though we get a lot for our money at Best Western in Keene,...

Review collected in partnership with Best Western
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Helpful?
Thank andrean997
Mayur P, General Manager at BEST WESTERN PLUS Keene Hotel, responded to this review

Andrea, thank you for taking the time to share your experiences with TripAdvisor. We thank you for your loyalty to the hotel and your business. I'm very happy to hear that you enjoyed your stay and the staff was accommodating. We hope to see you again in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Best Western Plus Keene Hotel! Enjoy four distinct seasons at our Best Western Keene, NH hotel, so whenever you visit New England, you’ll be assured a fantastic time. For an extended stay in Keene, NH, you deserve a property that’s gorgeous and a staff committed to making your stay pleasant. Our full service hotel features an indoor heated pool, an onsite restaurant, incredible fall foliage and a full, free hot breakfast to start every morning right. The generous buffet spread features sizzling waffles, fresh fruits, sweet pastries, yogurt, juices and 100% Arabica coffee. Hotels in Keene are known for hospitality, but we break the mold with the best service in town. Whether its sports tournaments or the Pumpkin Festival that brings you to this part of New Hampshire, rest assured you’ll be treated like royalty here. Keene State College is a big draw, and we welcome students, their loved ones and visiting professors year-round. From football games to graduation, where you stay plays a big part in how much you enjoy your vacation. If you’re looking for motels in Keene that combine value with quality, that’s exactly what we promise. Sports are a way of life here, and we welcome players and fans alike of soccer, baseball, lacrosse, softball and basketball. Our Keene hotel can accommodate groups, so traveling together has never been easier. When you stay with friends and family, your trip is easier and more fun. Business travelers are also on the lookout for hotels in Keene that provide a quiet space to take care of work duties. We welcome employees of NGM, Cheshire Medical Center, PC Connections®, C&S Wholesale Grocers and many other local businesses to our Keene hotel. With convention and banquet facilities, we are proud to host blood drives, weddings, business meetings and other events. A superior location means getting to work is easy, and there will be plenty of time left over for leisure activities. ... more   less 

Additional Information about BEST WESTERN PLUS Keene Hotel

Address: 401 Winchester Street, Keene, NH 03431-3913 (Formerly BEST WESTERN PLUS Sovereign Hotel)
Location: United States > New Hampshire > Keene
Price Range: $100 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Keene Hotel 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Keene
Keene Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Keene Hotel staff and other travelers.
4 questions
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Questions? Get answers from BEST WESTERN PLUS Keene Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a quiet room, and you'll be fine.”
 of 5 bubbles slalemand, Oct 17, 2016 | Read review
“Pick a room way off the highway.”
 of 5 bubbles attaracg, Oct 14, 2016 | Read review
“Try and get a room that is on the far side away from the highway.”
 of 5 bubbles cga857, Oct 12, 2016 | Read review
“1st Floor rooms are by the pool, gym, restaurant, business office, and they are still quiet”
 of 5 bubbles jonathantZ5240HP, Sep 30, 2016 | Read review
“stay on the second floor”
 of 5 bubbles 875AnneD, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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