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Fairfield Inn & Suites Keene Downtown

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Fairfield Inn & Suites Keene Downtown
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243 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Orlando, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Mid-range experience, better for vacationing than business travel. Nicely located in downtown area close to shops and food, but off site parking and entering through the back door is not pleasant. Rooms feel slightly dated, or is that called "historic?"

Review collected in partnership with this hotel

Helpful?
Thank William F
Lebanon, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

FIRST TIME IN THIS HOTEL AND THIS CITY FOR THAT MATTER. NICE LOCATION IN THE RESPECT THAT YOU CAN WALK TO SO MANY RESTAURANTS AND BARS ETC. I'LL BE BACK! First time in this hotel and this city for that matter. Nice location in the respect that you can walk to just about everything including restaurants and bars etc. I'll... More 

Review collected in partnership with this hotel

Helpful?
Thank perry_stark
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Perry_stark, Thank you for taking the time to review our hotel! We are thrilled to know you enjoyed our city and our hotel! We are located on main street for your convenience, and we hope to see you soon! More 

pw18
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a find. This historic boutique hotel is on the main square and has a Marriott flag. What more could you ask for? Rooms are large and comfortable and the staff charming And there is REAL SILVERWARE for breakfast. Never seen that in a FI before. There is a Courtyard down the street but this has so much more character

Review collected in partnership with this hotel

Helpful?
Thank pw18
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear PW18, Thank you for taking the time to review our hotel! We will certainly pass along your kind words to our staff- and are thrilled to know you enjoyed your stay! We pride ourselves on going the extra mile at our Keene location, and love to hear that you enjoyed it- the little things like real silverware make all... More 

Boston, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Excellent location – in the heart of charming downtown Keene; nice restaurants; shops and theatre within walking distance. Clean; modern; classy place. Front desk staff friendly and went out of their way to make sure I had a room I liked. In the process I saw several different rooms. The room I was shown on the front of the building... More 

Helpful?
Thank TheMysticTraveler
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear TheMysticTraveler, As we pride ourselves on guest satisfaction we are thrilled to know you enjoyed your stay! We will certainly pass your kind words onto our staff, we are so proud to know they were able to find you a room that fit your needs! We hope to see you soon! More 

Boston, MA
2 reviews
2 of 5 stars Reviewed August 20, 2016

We love staying at older properties with character, but the character of the basement rooms in this hotel is more Addams Family than we could handle. The lighting is cold fluorescent and the half-height windows look out at sidewalk level. The room was large but the layout and lighting make it feel more like a cave than anything else.

Helpful?
Thank kakapos
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Kakapos, Although we pride ourselves on guest satisfaction it appears we have fallen short during your stay. We appreciate your feed back and you taking the time to review our hotel. If you have any questions or would further like to discuss your stay with us please feel free to do so. We hope that you choose to stay... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed August 18, 2016 via mobile

Was rolling through late on a weeknight on the way to a beach vacation. Booked a room on the way. $130/night on a Wed. in August. Not terrible. Woman at the desk made me wait on hold while I was trying to book on the way even though I said I'd like to just give her my credit card number... More 

Helpful?
Thank Allison W
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Allison W. I wanted to thank you for taking the time to review our hotel. While we are thrilled to know you enjoyed the room, however we do apologize that the staff was unable to look up your Marriott Rewards account. If you would like to call the hotel, I would love to speak with you about this situation... More 

Milford, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 8, 2016 via mobile

It was such a nice hotel. I parked about 20 ft too far to make finding the parking garage easy ( just my luck) but Ryan at the front desk was kind enough to draw me a little map. The room was so nice and all of the linens smelled clean, not fragranced but really clean. You walk out the... More 

Helpful?
Thank Kasey M
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Kasey M, Thank you for taking the time to review our hotel! We appreciate your kind words and we will certainly share them with our staff! We hope that you come to visit Keene again soon! More 

Albany, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 5, 2016

My family and I were passing through Keene on our way home and decided to stay here. We arrived fairly late and took the last available room. The staff we encountered were very friendly and helpful. They went out of their way to accommodate us, providing an additional mattress for our young child since they only had 1 room with... More 

Helpful?
Thank Acer82
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Acer82, Thank you for taking the time to review our hotel! We pride ourselves on guest satisfaction and are thrilled to know you enjoyed your stay. We will certainly pass along your kind words to our staff! Thank You! More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 2, 2016

I had a very enjoyable experience staying at this hotel. The people were friendly and helpful. The room was comfortable, clean and quiet. Very quaint just like the town!! I would definitely stay there again.

Review collected in partnership with this hotel

Helpful?
Thank nancybA9359DO
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear nancybA9359DO, Thank you for taking the time to review our hotel! We are thrilled when guests enjoy our hotel and town just as much as we do! We hope to see you soon! More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2016

We only stayed one night but the location on Main Street made for a great stay. Our room was spacious with plenty of room and accommodation for 4 of us! From the front door, it's just a few steps to shopping and restaurants.

Helpful?
Thank Pat S
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Pat S, Thank you for taking the time to review our hotel! We are so glad to know you enjoyed your stay with us! Keene is a beautiful town and we do our very best to ensure guest satisfaction! We hope to see you soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Come discover the contemporary new character of the Fairfield Inn & Suites Keene Downtown, one of the most unique and interesting hotels in Keene, New Hampshire. Located within a historic one-hundred-year-old building in the heart of downtown Keene, our completely refurbished boutique hotel offers a splendid bridge between past and present. From its coveted position overlooking Main Street, this treasured gem has been updated with the full complement of modern perks and amenities today's traveler expects. Choose your pleasure of accommodations from our 40 uniquely styled guest rooms, each reflecting the beauty and history of our century-old building. Our well-appointed features and amenities creatively deliver on all your expectations. True to our boutique style, no two rooms are alike, but all share one common trait - every modern comfort imaginable and outstanding guest service. The Fairfield Inn & Suites Keene Downtown unfolds something new around every corner. ... more   less 

Additional Information about Fairfield Inn & Suites Keene Downtown

Address: 30 Main St, Keene, NH 03431-3732 (Formerly The Lane Hotel)
Location: United States > New Hampshire > Keene
Price Range: $118 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Keene Downtown 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
e f Lane Hotel
e f Lane Keene
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