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Fairfield Inn & Suites Keene Downtown

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Fairfield Inn & Suites Keene Downtown
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231 Reviews from our TripAdvisor Community

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Showing 229: English reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

We had a great experience at the Fairfield Keene. The staff were all so helpful and very friendly. Our room was was big, clean and comfortable! The woman cleaning rooms was so nice and made sure that we had enough of everything we needed! I will definitely be back! Great location!

Review collected in partnership with this hotel

Helpful?
Thank Lori K
Wayne, New Jersey
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel was situated in the center of town within walking distance to restaurants and stores. The room was spacious and clean with comfortable beds. Keurig Coffee Maker in the room with K Cups. Coffee in the lobby and breakfast included. Would recommend to anyone staying in Keene, NH.

Review collected in partnership with this hotel

Helpful?
Thank Dolores N
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Dolores N, Thank you for taking the time to review our hotel. We are thrilled to know that you enjoyed your stay with us! We hope to see you soon! Thank You! More 

Boston, MA
Level Contributor
47 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Located on the corner of a block right in downtown Keene. We thoroughly enjoyed our stay here. The Lobby is quite small, but nicely decorated and check in was quick. The advertised bar didn't seem to be open while we were there but you could sit and watch TV. They had cookies at night; coffee was offered all the time.... More 

Helpful?
Thank GoCeltsGo
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear GoCeltsGo, Thank you for taking the time to review our hotel! We are thrilled you enjoyed your stay here at the hotel - from the lobby and cookies to our high ceilings! We will be sure to pass along the kind words to our staff, we hope to see you soon! Thank You! More 

Boulder, Colorado
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here while my daughter attended a camp at Keene State. Stephanie at the front desk was unbelievably helpful with lunch, dinner and local attraction recommendations. Room was spacious and quiet as the hotel is built in and historic building with high ceilings and thick walls Everyone of the staff members was friendly, courteous, and helpful. The breakfast was bar... More 

Helpful?
Thank BoulderTraveller7
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear BoulderTraveller7, Thank you for taking the time to review our hotel! We will certainly pass on your kind words to our staff. We hope that you come back so we can continue to pass on excellent guest satisfaction! Thank You! More 

Saco, Maine
2 reviews
5 of 5 stars Reviewed 1 week ago

I am spending a few nights a week here for a little more than 12 weeks for business. I am halfway through my stay and I could not be more pleased. Rooms are clean, the evening cookies are delicious and staff could not be more helpful. This hotel is historic and very charming. A big shout out to those who... More 

Helpful?
Thank Heather21597
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Heather21597, Thank you for your kind words about our hotel! We are so thrilled to know that you have enjoyed your stay with us. We will certainly pass along everything you said to our staff members, we hope that you enjoy the rest of your stay! If you need anything at all, just let us know! Thank You, More 

Scarborough, ME
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 13, 2016

Everything here from our reception by Aaron to our breakfast this morning was first rate. This hotel is right on Main Street in the small city of Keene. Parking is free. There are many local restaurants within walking distance. The hotel is a repurposed three story brick mercantile building. The design and finishes are first rate. The staff provided excellent... More 

Helpful?
1 Thank Maine2664
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Main2664, Thank you for sharing your thoughts about your stay with us!! We are very happy to know that you enjoyed your stay and we hope to see you again soon! Thank you! More 

Chicopee, Massachusetts
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

As a hotel manager myself, I'm usually highly critical, but this hotel did not disappoint one bit. I love the mix of historic charm and modern amenities and furnishings. Staff was friendly from start to finish. Room is spacious, not always the case in historic hotels. Location is spectacular for anyone needing to be in downtown Keene.

Helpful?
Thank AHSinMA
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear AHSinMA, Thank you for sharing your thoughts about your stay with us, we adore our lovely historic charm!! We are very happy to know that you enjoyed your stay and we hope to see you again soon! We will most certainly pass along the kind words to our staff members! Thank you! More 

Chandler, Arizona
1 review
5 of 5 stars Reviewed May 30, 2016

We had a wonderful time staying here for over a week. The staff is outstanding! From the Front desk to Bonnie in house keeping and staff taking care of the "Breakfast Room" they all went above and beyond to make our stay a good one. Thank you!

Review collected in partnership with this hotel

Helpful?
Thank Janice A
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Janice A, Thank you for sharing your thoughts about your stay with us!! We are very happy to know that you enjoyed your stay and we hope to see you again soon! We will most certainly pass along the kind words to our staff members! Thank you! More 

Alabama
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2016

Stephanie! Stephanie! Stephanie! This lady (Portugal Origin) is a master at Customer Service and Childhood Education. I was amazed at her focus and Customer service skills. If I owned my own business I would hire her and double her salary because i know my bottom line would improve! I had a issue with AC and she immediately made sure it... More 

Helpful?
Thank Timothy D
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear Timothy D, Thank you for taking the time to share your thoughts with us about your stay! Our location is defiantly a great one and we are happy that you enjoyed the area and local shops and restaurants! We apologize for the AC issue that you had and are happy to know that Stefanie took care of it for... More 

Old Tappan, New Jersey
1 review
5 of 5 stars Reviewed May 15, 2016

The most positive part of my trip was dealing with Stellla from the front desk. I spoke with her several times while making my original reservation and later changing my reservation. She was extremely accommodating and very knowledgeable and professional.

Review collected in partnership with this hotel

Helpful?
Thank gjjj1322
Lorraine D, General Manager at Fairfield Inn & Suites Keene Downtown, responded to this review

Dear gjjj1322, Thank you for taking the time to share your thoughts about your stay with us! We are delighted to know that you enjoyed your stay and will defiantly pass along the kind words!! We hope to see you again soon! More 

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Come discover the contemporary new character of the Fairfield Inn & Suites Keene Downtown, one of the most unique and interesting hotels in Keene, New Hampshire. Located within a historic one-hundred-year-old building in the heart of downtown Keene, our completely refurbished boutique hotel offers a splendid bridge between past and present. From its coveted position overlooking Main Street, this treasured gem has been updated with the full complement of modern perks and amenities today's traveler expects. Choose your pleasure of accommodations from our 40 uniquely styled guest rooms, each reflecting the beauty and history of our century-old building. Our well-appointed features and amenities creatively deliver on all your expectations. True to our boutique style, no two rooms are alike, but all share one common trait - every modern comfort imaginable and outstanding guest service. The Fairfield Inn & Suites Keene Downtown unfolds something new around every corner. ... more   less 

Additional Information about Fairfield Inn & Suites Keene Downtown

Address: 30 Main Street, Keene, NH 03431 (Formerly The Lane Hotel)
Location: United States > New Hampshire > Keene
Price Range: $126 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Keene Downtown 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
e f Lane Hotel
e f Lane Keene
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