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Courtyard Keene Downtown

#1 of 6 Hotels in Keene
Certificate of Excellence
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75 Railroad Street, Keene, NH 03431
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290 Reviews from our TripAdvisor Community

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Showing 288: English reviews
West Greenwich, Rhode Island
Level Contributor
202 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

It's a great location, right in the heart of downtown Keene. A quaint true New England town with plenty of shops and restaurants within walking distance. Even a local market right behind the hotel, to grab some snacks or a meal for your room. Room has a mini fridge, and is clean and typical Marriott quality. Only complaint is there... More 

Helpful?
Thank Christine D
Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I really enjoyed my stay at the courtyard Marriott in Keene New Hampshire. The property is beautiful, the rooms well appointed, and immaculate. The staff was very welcoming and very efficient. The location is fantastic, right off the main street and close to the heart of town. I came for a family reunion and so there were quite a few... More 

Helpful?
Thank Cosimo_de_Medici
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I want to thank you for taking time to share feedback from your recent stay at our hotel. I am delighted to hear that you enjoyed your accommodations and truly appreciate you taking time to share that experience with others. We do hope, should your travels bring you back to Keene, that you will choose to stay with us again.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

A few weeks ago I was pushed back a month on the closing date of our new house and had no where to go with my Fiance and 3 kids. We called around to many hotels in the area to find a suite that would accommodate all of us for a month, comfortably. During this time I encountered many front... More 

Helpful?
Thank Robert W
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

We are thrilled to hear of your positive experience at our hotel. We do our best to go above and beyond for each and every guest and are delighted to hear that you and your family found your home away from home at our hotel. Thank you so much for taking time to share feedback from your experience. We look... More 

Pittsburgh
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here when my daughter was attending the Elite 180 lax camp at Keene State College. I consider myself more city oriented so I was a little worried about what I would find in a small town in NH. I was so happy. Updated hotel with large room located within walking distance of lots of restaurants and the college.... More 

Helpful?
Thank SouthHills
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for taking time to share feedback from your recent stay with us. I am delighted to hear that you had a pleasant stay and do hope we may have future opportunities to accommodate. Yours in hospitality, Heidi Hale More 

Rochester, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We recently stayed at the Courtyard for a lacrosse event at Keene State. The location was perfect and the Trip Advisor ratings were high. Even so, we were impressed by the hotel and its staff! I'm a Marriott Gold member, and we were upgraded to a spa suite. It was spacious, well-appointed, and very clean. We found that the refrigerator... More 

Helpful?
Thank RocMom4
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I am delighted to hear of the great stay you had and even more pleased with the exceptional service our team delivered throughout your stay. We appreciate you sharing this experience with others and do hope you will consider staying with us again should the need arise. Yours in hospitality, Heidi Hale More 

Hartford, Connecticut
Level Contributor
156 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 1 night here last weekend. Front desk staff is friendly, but would be great if they had a small map that shows the available parking options (they don't have a lot directly connected to the hotel - there is a tiny lot nearby, and if that is full [would be good to know when hotel guests can park... More 

Helpful?
Thank MsCasualTravelor
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I am pleased you enjoyed your stay and also want to thank you for taking time to share valuable feedback in regards to our parking area. Your suggestion of providing maps of nearby parking is a great idea and one that we will be reviewing with the team in hopes of implementing. Thank you again for sharing feedback that will... More 

Boston, Massachusetts
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually stay in Marriotts or Courtyard Marriotts and I am never disappointed. This was another great Marriott property. Everyone was friendly and helpful. The hotel was updated and the room was large and comfortable. We were right in downtown Keene and were able to walk to local restaurants and shops.

Helpful?
Thank krod1226
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for your loyalty to the Marriott brand! we take great pride in delivering exceptional service here at the Keene Courtyard and I am pleased to hear that is exactly what you experienced. We hope to accommodate you again in the near future. Yours in Hospitality, Heidi Hale More 

Pontiac, NY
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 19, 2016

Stayed for business at the Courtyard Keene downtown. The property is centrally located close to the center of the village and Keene State University. The staff was helpful, but unable to accommodate my stay with the others traveling with me for business as they were sold out a week in advance. The front desk was courteous and the bar tender... More 

Helpful?
Thank Traveler5681
Heidi H, Manager at Courtyard Keene Downtown, responded to this review

Thank you for taking time to share feedback from your experience at our property. While I was pleased to hear that overall you had a positive experience I noticed from your feedback there may have been a few missed opportunities. I appreciate your willingness to allow us a second chance to accommodate when your travels bring you back to Keene... More 

u.s.a.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 23, 2016

right in the heart of downtown. The place was immaculate, the breakfast excellent the staff very friendly and accommodating. We were there for two nights for my nieces graduation. The hotel had something everyday for each room congratulating the graduates. I thought it was very thoughtful of them. The only negative is that it is a pet friendly hotel (this... More 

Helpful?
Thank vacationer1958
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I would like to thank you for taking time to share feedback from your recent stay with us. I am delighted to hear that overall you had a great stay along with the simple little touches we added for graduation. We do hope you will choose to stay with us again should your travels bring you back to Keene. More 

Portland, Maine
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 7, 2016

I use this hotel when travelling for business in the area. Pros: Located within walking distance of downtown Keene, just a few minutes walk to restaurants and shops. Newer building, clean rooms, friendly staff. Great hotel for business travelers. Cons: Parking: There is designated parking that is shared between the hotel surrounding businesses and condos/apartments on that street. If you... More 

Helpful?
1 Thank m1dw1nt3r
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Good afternoon, I would like to thank you for taking time to share feedback from your recent experience at our hotel. I do want to extend my apologies for the noise disturbances caused by nearby construction along with the lack of housekeeping services you received. I do appreciate you bringing to our attention and hope you might consider allowing us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of a charming New England town, where historic homes and white-washed steeples line the streets, you'll discover a hotel that offers unparalleled service, amenities and meeting space - the Courtyard Keene Downtown. As the only LEED-certified accommodations in Keene, our commitment to the environment is matched only by our dedication to our guests. ... more   less 

Additional Information about Courtyard Keene Downtown

Address: 75 Railroad Street, Keene, NH 03431
Location: United States > New Hampshire > Keene
Price Range: $132 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Keene Downtown 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard Keene Downtown Hotel Keene
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