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Courtyard Keene Downtown

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#1 of 6 Hotels in Keene
Certificate of Excellence
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Courtyard Keene Downtown
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308 Reviews from our TripAdvisor Community

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Showing 306: English reviews
Level Contributor
73 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here on a quick overnight golf trip. Super friendly and helpful. Nicely appointed and clean room. Had dinner right next door at Nicolas Trattoria. Stopped at their lounge/bar for a nightcap and to watch the Sox play, before heading up to our room. Had breakfast there before heading out to golf. Great service. Fresh options. Highly recommended when in... More 

Helpful?
Thank Vicki M
Peabody, Massachusetts
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on sort of an emergency basis. My son at Keene had surgery. I found the hotel to very clean, the check in process a breeze and all the staff friendly. Superior room, nice amenities expect the pool, only 3 feet deep al around and tiny. The exercise room wasn't much either.

Helpful?
Thank Paul S
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Dear Paul S, Thank you for providing feedback on your recent stay with us. We appreciate your feedback and are delighted to hear you enjoyed our hotel and friendly Staff. Thank you again and hope you visit us again soon! Sincerely, Heidi Hale General Manager Courtyard by Marriott Downtown Keene More 

Santa Clara, California
Level Contributor
152 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Newly built property very near downtown. In every way a 'new' Courtyard with all of the room and lobby upgrades which you might expect. Very attentive staff who were quick to please. Nothing at all I could suggest for improvement. Fully satisfied.

Helpful?
Thank jondf
BOSTON MA
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed in this hotel for one night . Great location . Friendly staff . Front desk staff member was very helpful and printed the driving direction to the trail . Parking was easy . Rooms are good size and clean . I would definitely recommend this hotel to my friends .

Helpful?
Thank BHAWANADAVE
Acushnet, Massachusetts
Level Contributor
170 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Convenient to downtown Keene. Very friendly staff. Rooms are clean and comfortable. Recommended. Breakfast is available in the hotel. On-site parking across the street. Motorcycle friendly parking. Oversized rooms. Modern.

Helpful?
Thank Bankguy1961
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

As the tour organizer of a 120 person weekend event in August 2016, I want to share my gratitude as well as many accolades that I received from event participants about our experience at the Courtyard Marriott. I needed a hotel to house 120 guests and provide dinners and breakfasts for the weekend. We got rooms and food, but so... More 

Helpful?
Thank Christie D
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I am overjoyed to hear that you and your group had a great experience from start to finish. We truly enjoyed working with you as well, and will be extending special recognition to those on our team that truly went above and beyond in taking care of you and your guests. We can't thank you enough: first for choosing our... More 

Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 22, 2016

My family and I recently recently stayed at this hotel overnight. Check in was very friendly and quick. We were assigned a room 412 which was clean and comfortable. The room had great soaps and shampoos available. We never heard a sound the whole time we were there. The restaurant/bar downstairs was convenient. My only complaint is that when were... More 

Helpful?
Thank Traceyboston2
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for taking time to share feedback from your recent sty with us. While I was pleased to hear overall you had a great stay, I did want to apologize for your experience in our dining outlet and assure you we will be taking immediate action steps to correct. Thank you again for choosing our hotel, I do hope... More 

Winsted, Connecticut
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Great find in Keene room was $136 a night with new beautiful modern rooms. Queens and King suites available. Arrived around 6pm the hotel sits one block back from Main Street in a renovated area of old industrial factories turning into apartments, art studios, and food co-ops. Nice place. Restaurants and cafe's all within one to two blocks. Michael at... More 

Helpful?
Thank Oganwarder
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I am so pleased to hear of your great experience and will be certain to share your comments with the team to continue to inspire and motivate them to deliver exceptional service to each and every guest. More 

Montreal, Canada
2 reviews
1 of 5 stars Reviewed August 20, 2016

We were horrified by the filth in our room. The worst was finding feces stuck on the face towel. I also had to wash the bathroom door handle which had something sticky and very gross. The ice bucket was full of grease as if someone had used it for butter. The upper drain in the sink had a lot of... More 

Helpful?
Thank moni s
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

I want to begin by thanking you for taking time to share feedback from your recent stay. I am disappointed to hear of your experience at our property and do want to extend my sincerest apologies for that. This is certainly not the level of service that we take pride in delivering and I assure you will immediately be addressed... More 

Jacksonville, Florida
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed August 18, 2016

Stayed here recently for business. This is one of the nicer Courtyards I've traveled to in the past few months. Rooms were nice and spacious, very clean, and the employees were very friendly. Would stay here again.

Helpful?
Thank Sig05
Heidi H, General Manager at Courtyard Keene Downtown, responded to this review

Thank you for taking time to share feedback from your recent stay with us. I am pleased to hear you enjoyed our property and even more delighted to hear of your intent to return. We look forward to seeing you again in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of a charming New England town, where historic homes and white-washed steeples line the streets, you'll discover a hotel that offers unparalleled service, amenities and meeting space - the Courtyard Keene Downtown. As the only LEED-certified accommodations in Keene, our commitment to the environment is matched only by our dedication to our guests. ... more   less 

Additional Information about Courtyard Keene Downtown

Address: 75 Railroad St, Keene, NH 03431-3742
Location: United States > New Hampshire > Keene
Price Range: $123 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Keene Downtown 3*
Number of rooms: 100
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Also Known As:
Courtyard Keene Downtown Hotel Keene
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