The Centennial Hotel
96 Pleasant Street, Concord, NH 03301
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Avg. $132 /night, 1/20 - 1/21
$188
per night
$153
per night
$118
per night
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About
#2 of 9 hotels in Concord
Location
4.4
Rooms
4.4
Value
4.1
Cleanliness
4.5
Service
4.3
Sleep Quality
4.4
A newly transformed Concord, NH Inn, you're invited to experience The Centennial Hotel with it's unique charms and impeccable attention to detail. Built in 1852 as a Victorian era building, its past has been preserved while recent modern conveniences have been introduced.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Electric vehicle charging station
Secured parking
Wifi
Restaurant
Breakfast in the room
Meeting rooms
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Bottled water
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English
Location
96 Pleasant Street, Concord, NH 03301
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Manchester Municipal Airport
19.5 mi•
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Portsmouth International Airport at Pease
37.4 mi•
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Rental Cars
57 Restaurants
within 0.75 miles
Reviews
Traveler rating
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Detailed Reviews
Hotel's Favorite
This is a nice hotel. Staff was friendly and helpful. The morning continental breakfast was very good. The location was great. Our sleep quality was good and the Wi-Fi worked well. I did have a few very minor things that were negatives. Pillows were a bit flat, water pressure in the shower was on the low side, and the TV in our room didn't work well for us. It seemed to fade in and out.
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Date of stay: May 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently, my husband and I stayed at The Centennial during our honeymoon, and we experienced a few "hiccups" while there. I would like to say that the hotel staff we had direct contact with was great. We especially loved Lucy. We spoke with Lucy a few weeks prior to our arrival to get some information, and she was extremely pleasant on the phone. So, we were equally pleased to see her when we checked in, and she provided the same outstanding customer service.
Our concerns are really with the conditions of the hotel and the service we received from the cleaning staff. They are:
1. The hot water was not working for two days (Tuesday and Wednesday). Considering it was chilly earlier this week, taking cold showers was not an experience we expected nor enjoyed. We were told that someone was working on fixing it, but it was never taken care of.
2. When we left Tuesday to go on an excursion, we came back to see our room door was left open. None of your valuables were missing. But the thought that one of the cleaning staff didn't have enough consideration to ensure our room was secure when (s)he left was irresponsible.
3. The same cleaning person turned on the air conditioning. We kept wondering why the room was cold when the temperature was 40 degrees outside. No one told him/her to touch anything.
4. The hotel is dated. I understand that it's a historical building, but it could use a few upgrades/remodeling.
Overall, my husband and I were not completely dissatisfied with our stay at The Centennial. We were definitely excited about patronizing the hotel after reading all the positive reviews. However, we were not 100% happy. The only saving grace was the hotel staff. They hired a great group of people who are willing to help.
Our concerns are really with the conditions of the hotel and the service we received from the cleaning staff. They are:
1. The hot water was not working for two days (Tuesday and Wednesday). Considering it was chilly earlier this week, taking cold showers was not an experience we expected nor enjoyed. We were told that someone was working on fixing it, but it was never taken care of.
2. When we left Tuesday to go on an excursion, we came back to see our room door was left open. None of your valuables were missing. But the thought that one of the cleaning staff didn't have enough consideration to ensure our room was secure when (s)he left was irresponsible.
3. The same cleaning person turned on the air conditioning. We kept wondering why the room was cold when the temperature was 40 degrees outside. No one told him/her to touch anything.
4. The hotel is dated. I understand that it's a historical building, but it could use a few upgrades/remodeling.
Overall, my husband and I were not completely dissatisfied with our stay at The Centennial. We were definitely excited about patronizing the hotel after reading all the positive reviews. However, we were not 100% happy. The only saving grace was the hotel staff. They hired a great group of people who are willing to help.
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Date of stay: October 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kristin Molina, General Manager at The Centennial Hotel
Responded Jan 5, 2021
Hello ATravelWarrior, First and foremost, let me apologize for the gaps in service you received during your recent stay with us. Although it was with great disappointment that I read your message, I truly appreciate your candor. Feedback like yours is instrumental in improving the experience of our guests. I hope that in the future you and your husband will give us a second chance. Well wishes, Kristin Molina General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are lots of good reasons to try The Centennial Hotel including it's convenient location to downtown Concord, the generous size rooms, friendly staff, free parking, and charming atmosphere.
However, there are also lots of little extra touches that make this hotel stand out. Those details include guest bathrobes, fresh cookies in the evening and extra hygiene items in the bathrooms. We needed a park pass printed and the desk clerk was happy to do that for us.
The breakfast is pretty standard.
Be sure to take a walk around the surrounding neighborhood to see some beautiful, old homes.
However, there are also lots of little extra touches that make this hotel stand out. Those details include guest bathrobes, fresh cookies in the evening and extra hygiene items in the bathrooms. We needed a park pass printed and the desk clerk was happy to do that for us.
The breakfast is pretty standard.
Be sure to take a walk around the surrounding neighborhood to see some beautiful, old homes.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Centennial was not nearly as nice as the photos on their website make it out to be. The place has huge potential as it is a great old building, however it needs an overhaul & updating. The front desk staff were friendly and efficient. The first room they gave us was ground level, handicap accessible. It felt cold & outdated so we were moved to a different room on a higher floor. First step into the door all we could see was the massive stain on the dirty carpet. The room & bathroom felt outdated and in need of a major refresh. There was no hair dryer in the room & when we called the front desk to ask for one, they insisted there was one in the bathroom, there was not. However, they promptly delivered one. I'm glad we only stayed one night as the room did not feel welcoming and it seemed like it needed a deep clean and it definitely needed at a minimum new carpet. The bar & restaurant were both closed. Overall, it was a disappointment but could be an amazing property. The location near downtown is a positive though. If it gets an interior renovation we would stay there again, until then we will stay elsewhere.
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Cox, Revenue Management at The Centennial Hotel
Responded Dec 29, 2021
Thank you for your feedback, Nonewnames. We are sorry to see you did not enjoy every aspect of your stay with us, which is our goal. We will use your comments as we plan for the coming year and continue to find ways to exceed guest expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had high expectations for our stay at the Centennial based on the fantastic photos the hotel presents (fabricates?) on its website; however, we were extremely disappointed with our experience. Upon checking into our room, the entire bathroom door came off in my arms, hinge and all. The wall revealed it had been patched over and over. We asked to switch rooms and were told they were booked solid and could not do that. When we learned that they were sending maintenance to yet again wood fill the holes on the door, my husband paid a visit to the desk and asked to see a manager. There was no manager on premise, so he spoke to the HR person. She authorized a switch to the room next door. This new room's toilet wouldn't flush, so once again, maintenance was sent with a plunger which worked; however, the bathroom had this urine smell to it which we suspect was sewer gas. The floor behind the toilet had a huge rust stain around the piping. The entire room was dated - the carpets were stained, cobwebs were visible in the corners of the ceiling. It just left a feeling of "Don't touch anything." The carpets in the hallways of the hotel were severely wrinkled and stained. Some of the ceiling tiles in the hall looked like they were filled with water. It was just a gross ambience. The other annoying problem we had was each time we left the room and came back, the key wouldn't work. We had to visit the desk 3 times to ask the receptionist to rekey the key so we could enter our room. My husband asked if the manager would call us after the second time it happened and we never got a call. This place is so poorly managed and needs a serious update. When we checked out, nobody asked how our stay was. The receptionist just processed our credit card. Today, being the day after we checked out, I receive an email with a subject line "Thank You For Visiting." The entire body of the email explains that checkin is anytime after 3. It describes their on-site restaurant and that they look forward to welcoming us to Concord, NH. What the what????? This place needs some serious training in hospitality. My advice...stay elsewhere where the staff cares that you're spending $300 plus a night and is eager to ensure the value of your money meets your expectations. The Centennial is not the place!!
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Date of stay: October 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Unless you enjoy spending $300 plus/night in a frightfully dilapidated hotel, stay elsewhere....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Really loved this hotel. Very comfortable. We got the last room available, so while the view was not Their best view in the house it was still nice, you could see some of the beautiful antique homes out the window, it was still worth the stay. Staff is really personable. For those traveling in wheel chairs or folks with mobility issue, we happened to get a room that is wheel chair friendly so there was a huge walk or roll in in shower, and really nice size Sr citizen/or folks that can't stand or have trouble standing shower chair. Really a classy place to stay. And by LA cost of living standards, the price was very attractive. They also have a restaurant but there are lots of restraints near by. 3 brides were also in residence the weekend we were there.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: Book early. Hotels at capacity: many weddings b/c of COVID delays; kid camp pickup s; college...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent one night at the Centennial and found it to be a very comfortable stay. As others have said, the carpet in the room was a bit worn but it wasn’t terrible (and I’m one of those people who refuses to go barefoot in a hotel room). The turret room was very spacious and had its own private balcony seating area. The restaurant was closed due to covid but I did peek in and it looked cozy. The location is on a busy street that is also a highway, I believe, but the room had storm windows that kept the noise out so no complaints there. Deb at the front desk was wonderful - so friendly and accommodating and she made me feel right at home. I would definitely stay there again.
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Date of stay: October 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Cox, Revenue Management at The Centennial Hotel
Responded Dec 29, 2021
Thank you for choosing the Centennial Hotel for your trip to Concord, Mizzy406! We are happy to see you enjoyed your stay and hope to welcome you back again soon. We will certainly pass along your kind words about Deb!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got a bargain rate for a room that was very clean, pretty comfortable (although it seemed a little cramped--ie the bed was pushed up against the wall and the shower was small), and quiet. The staff was super friendly, and they had the best hot cranberry apple cider at the desk!
We also had dinner at Granite, the restaurant there. We enjoyed our meals (I got the prociutto/fig flatbread; my husband got the spinach salad with added pan seared scallops), and the atmosphere was lovely.
We also had dinner at Granite, the restaurant there. We enjoyed our meals (I got the prociutto/fig flatbread; my husband got the spinach salad with added pan seared scallops), and the atmosphere was lovely.
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KrsitinMolina, General Manager at The Centennial Hotel
Responded Mar 11, 2020
HI Sally, Thank you for your feedback. The next time you make a reservation please let the front desk clerk know you would like a different room. Every room in our hotel has it's own charm and size and we would love for you to experience some others!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
To begin, the service by the front desk personnel was very good at check in. Very friendly and helpful. However, at the time of check in, we were advised that although the hotel website reflects a restaurant and bar, no such services were available. We were told that the restaurant and bar were not available due to a lack of availability of people to work the areas. I expect that lack of staffing will be blamed on Covid. We were told that a Chef had been hired and the restaurant would be open “soon.“ Truth or not, we should have been made aware that no services, absolutely no services, were available to hotel guests prior to booking. We were left to fend for ourselves. It had been a long day and we were tired. We took the room.
Then we went to our room. The room itself was dated but clean and adequate. However, I have never, ever seen such a tiny television in guest accommodations. Keep in mind that this half open hotel had no other means by which to keep us entertained. When we asked if another television set of a larger size was available, we were told “well, it’s an old hotel.“ What the age of the hotel has to do with the size of the television still leaves me confused. Due to the viewing distance, the TV was wholly inadequate. We used our own devices for entertainment.
So, the cost of accommodation at this hotel basically provided a bed and a shower. Nothing in the way of traveler amenities. There wasn’t even a coffee maker in the room. Chain hotels were available to us with more amenities and at a better price. We had decided to stay in a more local and historical hotel as opposed to a chain. Our mistake. We were sorely disappointed in this establishment.
Then we went to our room. The room itself was dated but clean and adequate. However, I have never, ever seen such a tiny television in guest accommodations. Keep in mind that this half open hotel had no other means by which to keep us entertained. When we asked if another television set of a larger size was available, we were told “well, it’s an old hotel.“ What the age of the hotel has to do with the size of the television still leaves me confused. Due to the viewing distance, the TV was wholly inadequate. We used our own devices for entertainment.
So, the cost of accommodation at this hotel basically provided a bed and a shower. Nothing in the way of traveler amenities. There wasn’t even a coffee maker in the room. Chain hotels were available to us with more amenities and at a better price. We had decided to stay in a more local and historical hotel as opposed to a chain. Our mistake. We were sorely disappointed in this establishment.
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Date of stay: September 2021
Value
Location
Service
Room Tip: Don’t book at this hotel until it is fully open.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We decided to stay here as the hotels in the center of town were more expensive and this hotel seemed like it might be more upscale.
The room and bed was comfortable. Staff was very friendly and helpful. Wifi was ok not great (was a bit spotty in our room).
Website photos are not quite accurate in that they make the rooms look much more upscale and bigger then they were. That is not to say we had any issues or problems. Just that it looked a bit nicer in the photos .
The hotel was a bit farther from the center of town then I had thought. While you can walk, I think its about a mile as it took us about 5 min to drive there.
over all, i would stay there again if i was visiting Concord
The room and bed was comfortable. Staff was very friendly and helpful. Wifi was ok not great (was a bit spotty in our room).
Website photos are not quite accurate in that they make the rooms look much more upscale and bigger then they were. That is not to say we had any issues or problems. Just that it looked a bit nicer in the photos .
The hotel was a bit farther from the center of town then I had thought. While you can walk, I think its about a mile as it took us about 5 min to drive there.
over all, i would stay there again if i was visiting Concord
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yes they do!
I apologize, I never realized that people posted questions to this site, I do respond to every review. Yes, you can purchase a gift certificate and we can mail it to you. Contact the Front Desk at 603-227-9000 Ext. 0 and the Front Desk Agent can assist. I apologize for my delayed response to you.
"Stay away from the turret rooms in cold weather. The Works on Main Street offers healthy breakfasts and lunch items."Read full review
"Find somewhere else to stay. The hotel may have a captive audience as the State offices are across the road and they don't need to try hard?"Read full review
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PRICE RANGE
$142 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
centennial hotel concord
LOCATION
United StatesNew HampshireConcord
NUMBER OF ROOMS
32
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Centennial Hotel
Which popular attractions are close to The Centennial Hotel?
Nearby attractions include New Hampshire State House (0.6 miles), Red River Theatres (0.5 miles), and Granite State Candy Shoppe (0.5 miles).
What are some of the property amenities at The Centennial Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Centennial Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Centennial Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Centennial Hotel?
Conveniently located restaurants include The Barley House, Tucker's, and Revival Kitchen & Bar.
Are there opportunities to exercise at The Centennial Hotel?
Yes, guests have access to a fitness center during their stay.
Is The Centennial Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Concord.
Are any cleaning services offered at The Centennial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Centennial Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Centennial Hotel?
Many travelers enjoy visiting Pierce Manse (1.2 miles), Kimball Jenkins Estate (1.0 miles), and Mary Baker Eddy Historic House (0.7 miles).
Is The Centennial Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.