Staff was excellent, room clean, shuttle was great! We had 2 kids and 2 adults in the room which was fine for the vacation. location was excellent, snow did not cooperate at that time of year for ski in, but it was still a great place to stay!
We really enjoyed out stay at the Grand Summit Hotel. The staff was very courteous, friendly and helpful. The room was comfortable, spacious and clean. We would definitely stay here again. We were only bummed that the Alpine Slide and Mountain Coaster have been closed down for the summer. It seems like Attitash's Mtns new owners are not going to put time and effort into their summer attractions. But we found plenty of other wondering things to do in the Bartlett area. And enjoyed staying at the Grand Summit Hotel.
The hotel has nice suite accommodations with full kitchens. Appliances were a bit dated, but worked for us. Carpeting in the unit was recently replaced making it feel fresh. There was restaurant in the hotel but it operated only Thu- Sat. The big problem was that we paid for slope side accommodations, however the the Attitash ski area continues to have multiple broken lift problems and closed all lifts providing access to the hotel. No ski in ski out was available for our entire stay… very disappointing. My Advice: Avoid Attitash until lift issues are fixed.
The Grand Summit is a cool place, location is excellent. Everyone is super friendly and accommodating. We weren't able to ski in ski out, but that was no reflection on the condo, that was a Vail issue. Other then that it's a great place.
Recently, I had the pleasure of being at the Grand Summit. The staff was accommodating and friendly. The gym, pool, and hot tub were all clean and a delight to relax in. As our day progressed we decided to hang around and have a few beverages, apps, dinner, and dessert at the Tap House. We had 7 people, 4 of which were children, in our party. The service in the Tap House was spot on. Our waitress was pleasant, informative, responsive, and timely. With 4 kids at the table, she was no less than fantastic. The food was very good and priced right. All in all, a very pleasant time spent at the Grand Summit. We'll be back!!
The service we received was awful and the server Shannon was absolutely ignorant! We sat for 1/2 waiting to put in a drink order, it came another 20 minutes later. One person ordered a Coke, it came about 20 minutes after our drinks. We had to flag her over to say we’d like to order appetizers, and another round of drinks after having waited so long. She brought our apps, shorted us plates and utensils, after having plenty in her hand, walks away. Never came back to get our entree order, but proceeded to get the orders of the table next to us, the other part of our party. Fire alarms go off, we now have to evacuate, Return to the kitchen closed, our bill being a complete distant items on there that she claimed were out. Upon correcting the bill, which was STILL wrong, says “well, this will give you something to talk about tonight.” The only thing good here was the bartender and her drinks. (3 servers and only 8 tables). Start to finish… 3 1/2 hours, absolutely awful, eat elsewhere!…
This place is a joke. The young pool manager could use a real lesson in business management. Concerned more with bullying hotel guests than she did the group of individuals swimming head to toe in clothing garments. Using COVID as restrictions but didn’t care this group of people were walking straight in the pool Unshowered with sweatshirts and pants on. Give me a break. They don’t have their priorities straight at all. She tried using back-up with a service worker who looked dumb founded over the fact we had three kids instead of two swimming. The room had a broken shower and TV. No credit or consideration for that. Just a confrontation to pull my five year old whom showered first out of the pool because I had two kids registered instead of 3. Never refer this place again or return.…
I stayed with my husband and 3 children from Friday until today (Sunday). The ac in our room was broken, we called to have it fixed and the guy came in and had to reset it and a couple other things. Worked for an hour then stopped again. It was late at night so we just turned the fan on and opened the window. The parking situation is not ideal at all. I am 8 months pregnant and had to work very far for parking. We also had no blankets for the second bed so we called to get some and it took a while for them to be brought to us. I also would not recommend due to the cleaning people leaving a used roll of toilet palate in the bathroom. I feel like it should have been replaced with a new one when we were coming especially since COVID. I spent a lot of money for 2 nights and it was not worth it.…
We have stayed at the Grand Summit Hotel at Attitash for several years now to ski slopeside, which we thoroughly look forward to each winter. It is truly a "ski-on, ski-off" resort with ease and convenience to ski from the hotel to the chair lift just down the small hill. Apart from the convenience to the ski resort, the comfortable rooms, and the heated pool and hot tubs, we very much appreciate the staff at the Grand Summit, particularly the concierge, Judy. Judy is an absolute doll and we look forward to seeing her and talking with her every year, particularly since she is the reason my husband and I started staying at Attitash. Since the year Judy lent my sister her entire ski suit because her bag was lost at the airport (about 10 years ago), Judy's customer service has led to our return each year. Her knowledge of local restaurants, tourist attractions, outdoor activities, etc. has been invaluable to us out-of-towners who wish to explore the area. Each year, she seems to offer new and exciting things for us to do in all seasons. We look forward to returning to the Grand Summit Hotel this fall and next winter.…
The mountain closes at 4, why would you close the pool at 6 pm??? No hot tub after skiing. No swimming in the pool for the kids. Staff were all super rude and the cleaning staff just walked into our room this morning, Not having a great stay here
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