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BEST WESTERN Plus Boomtown Casino Hotel

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3,147 Reviews from our TripAdvisor Community

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Showing 3,143: English reviews
Red Bluff
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at boomtown many times they have reasonable rates if you have a players club card. The rooms are nice. Better than circus circus rooms. We just stayed there for my wedding anniversary so I upgraded to a suite. The room was huge with a bar and a outside area, a jacuzzi tub and a separate bedroom.The cocktail... More 

Helpful?
Thank jennifero347
Millbrae, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Great hotel with good amenities including mini microwave and refrigerator. Clean room with free internet service. We appreciated the referral to the pool and the spa at the adjacent KOA Campground, great pool and spa! Mel's Dinner has awesome food and it's open 24 hours!

Review collected in partnership with Best Western

Helpful?
Thank William V
Sacramento, California
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Attended the 1st annual Blues Festival held at Boomtown. The lineup and sound was pretty good but the layout could have been better. Took the RV and stayed at the adjacent KOA. The casino provided a shuttle and they were pretty quick. Although the reviews were average, we had to try the all you can eat lobster buffet. Will not... More 

Helpful?
Thank Bob M
Lidia H, Front Office Manager at BEST WESTERN Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for your review! Your feedback is very valuable to us. I am glad to hear you have enjoyed the Blue Festival and transportation provided. I apologize about your experience at the Lobster buffet. I will make sure to address your comments and concerns to our Food & Beverage Team. Thank you for giving us... More 

San Mateo, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I had to change rooms 3 times which took 4 hours. Rooms were adequate for the price, but sorely out of date. Rooms were not too clean, bathtub faucet could hardly be turned and cracked tiles abounded. The lighting was minimal. The 2nd room had a horrible odor which was unacceptable. Their special Thursday B-B-Q buffet was fine for the... More 

Helpful?
Thank Cellipooh
Lidia H, Front Office Manager at BEST WESTERN Plus Boomtown Casino Hotel, responded to this review

Dear guest, Thank you for taking time to write a review about your recent experience. Your opinion is very valuable to us! I am sorry about the inconvenience with switching rooms and about the room cleanliness. I have made our Housekeeping team aware of your concerns and will make sure action is taken immediately. Our team is committed to providing... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed Friday and Saturday...arriving Friday evening the room air conditioner was broken and the girl at the desk said there was no other rooms available which was bull because people were calling from out of town and the girl was booking rooms.she told us to check with the manager Saturday morning to see if we could get another room.We had... More 

Helpful?
Thank Spanaird3333
Boise, Idaho
Level Contributor
279 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After you get through the smokey casino and to your room- worth every penny. Very clean room, this is now a Best Western run place. Seems like rooms have been redone. Its outside of downtown but will for sure stay here again.

Helpful?
2 Thank BoiseID999
Reno, Nevada
Level Contributor
475 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had lots of games to pick from and was comfortable not overcrowded or smokey. Parking is fairly easy and you can get close to the door. They offer both a restaurant and a hotel for longer stays. Overall felt the drink service was quick and about the fight frequency. Will go back

Helpful?
1 Thank advcards
Fresno
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The room I had was amazing and it was like staying in a 5 Star hotel, bed was truly soft fell right to sleep. AC working in hot weather outside. Flat screen TV, beautiful shower with sliding glass doors and amazing shower head like a spa. Did not want to check out felt like paradise.

Helpful?
Thank ciriacop78
California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Had a supposedly newly remodeled room. The door jam didn't close all the way so people could look in from the hallway and there was a hole in the bathroom ceiling. Mel's was closed for cleaning so no food at night accept limited menu of the only hot choice was chili and it was cold and gross we had to... More 

Helpful?
Thank Sazy_Girl
Lidia H, Guest Relations Manager at BEST WESTERN Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you for taking time to write a review! Your feedback is very valuable to us! I am sorry to hear about the hole in bathroom ceiling and the security issue with the guest room door. South Tower rooms have been completely remodeled in 2016 and I will personally ensure the problems you have experience in the room... More 

Sacramento
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So this place has changed ownership? fairly recently or if not they seem to be making a lot of changes, new systems, updating and upgrading a lot of the facilities. Did a last minute Friday call to see if I could get a room and they took care of us for Friday night but were fully booked for Saturday despite... More 

Helpful?
Thank robertdT7335RA
Lidia H, Guest Relations Manager at BEST WESTERN Plus Boomtown Casino Hotel, responded to this review

Dear Guest, Thank you so much for an outstanding review! Your positive and kind comments are highly appreciated. Our number one goal is to provide our guests with an exceptional experience and I am glad to hear you and your family have enjoyed your stay. On behalf of our entire team I wanted to thank you for giving us an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN Plus Boomtown Casino Hotel

Address: 2100 Garson Rd, I-80 Exit 4 (Boomtown), Verdi, NV 89439-8007 (Formerly Boomtown Hotel & Casino)
Location: United States > Nevada > Verdi
Price Range: $53 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Boomtown Casino Hotel 3*
Number of rooms: 316
Reservation Options:
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Also Known As:
Boomtown Hotel And Casino
Boomtown Nevada
Boomtown Nv
Boomtown Hotel Reno
Boomtown Hotel Casino
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