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Residence Inn Reno

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Residence Inn Reno
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179 Reviews from our TripAdvisor Community

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Showing 177: English reviews
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Ontario, Canada
Reviewed 3 weeks ago

Spent 2 nights at this hotel and had a great stay. It is an 'all suites' accommodation so rooms were large and well appointed for an extended stay with full size fridge, stove top and dishwasher. The beds were comfortable and rooms were very clean. Breakfast was included and was very good. All for a very reasonable price. Staff were...

Thank soozireland
Reviewed February 9, 2017 via mobile

Great room, newly remodeled. Love the reading light at bedside and walk-in shower. Good breakfast and very friendly helper, Qiana. Check-in receptionist, Brook, also very helpful. We will be back and will reccomend.

Thank jadtrips
Buenos Aires, Argentina
Reviewed January 20, 2017

I was in Reno, US, on a business trip, as i work with an international company. I stay at this hotel every time i travel here, since 3 years ago. The hotel has the best rooms for business travellers. The rooms are always immaculate on a daily basis. The room and the hotel is confortable in every way.

Thank Manu_Reloaded
hartford, ct
Reviewed December 15, 2016

Booked this room because of advertised spa. Spa was not available. I have contacted the manager repeatedly to ask for a small credit to my bill to make this booking comparable to hotels in the area with no spa. Manager has never bothered to return my call. This hotel is unresponsive and does not provide advertised amenities.

Thank clubmed79
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear clubmed79, Your comment was the first our team has heard regarding the spa. We do have an outdoor whirlpool spa which is open year-round and located in our pool area. I apologize that you experienced confusion about the spa's availability. The hotel team will be sure to review different websites utilized by 3rd party booking agents to be sure...

Reviewed November 10, 2016

I brought my daughter to Reno from Florida for an 8 week medical treatment at a local health center. The staff here at the Residence Inn has gone above and beyond to make our stay feel less like a hotel and more like home. They will grocery shop for you and leave it at your door they have shuttles to...

1Thank mdtravelsorlando
Las Vegas, Nevada
Reviewed October 19, 2016

I've stayed here before and I'm very happy with this Residence Inn. The Residence Inn Brand is very strong. This location is pretty solid and I had no complaints. The room was very clean and all of the staff was super friendly. The breakfasts and evening receptions were also very good. I can't find anything to complain about. I hope...

Thank barryvo
New Washoe City, Nevada
Reviewed October 19, 2016

I am a resident of Washoe Valley, Nevada. On October 14, 2016 at 6:20am, we received a mandatory evacuation order as a result of the Little Valley Fire that was burning out of control and consuming everything in its path. At 7:00am, I left my home. At 11:40am, Governor Sandoval, declared a state of emergency in Washoe Valley. At 1:50pm,...

1Thank Catherine K
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear CAK1966, Thank you for posting your comment regarding your contact with the hotel. I apologize that our room reservation policies created confusion and frustration for you. October 14th was a trying day for residents of the Washoe Valley due to the evacuation order. The demand for rooms at Reno hotels was very unusual. In order to acommodate as many...

Reno, Nevada
Reviewed October 15, 2016

Yesterday, October 14, 2016, we were told to evacuate our home due to a large wild fire in Washoe Valley. We checked into the Residence Inn who allowed our two huskies to stay with us (was not about to leave them!). The hotel was very nice and accommodating. The room was spotless and we could rest for a bit. We...

Thank hipchicmlm
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear hipchicmlm, Thank you for considering our hotel for shelter during your time of need. I am pleased that the hotel staff understood their role as a "good neighbor" here in the Washoe Valley. Regards, TimB

York, Pennsylvania
Reviewed September 12, 2016 via mobile

We got king size bed and sofa in this suite along with kitchenette. The room was nicely furnished. They have grill and fire pit outdoor. Conveniently located off the highway. No shuttle to the casinos. The mattress was worn out on right side of the king bed.

Thank HVAYork
McLean, Virginia
Reviewed August 29, 2016

The Residence Inn, in colorful South Reno, seemed like the perfect staging post for the fifteen-year reunion of the three amigos. The low-key comfort of generic Beige and mauve-hued décor in a functional two-bedroom suite offered the opportunity for a casual catch up on what’s been happening in our lives over the past decade. There are times for me when...

Thank ThelastJourneyman
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Feel at home at Residence Inn Reno, conveniently located in the Biggest Little City in the World. Our extended-stay accommodations are situated near the Reno-Tahoe Airport, Sparks Convention Center and the University of Nevada, Reno. Take highway 395 and arrive in Downtown Reno in 20 minutes or Lake Tahoe in 40 minutes. Whatever your Reno vacation plans may be, enjoy a complimentary hot breakfast buffet in the mornings, and on select evenings enjoy free light fare and beverages during The Residence Inn Mix™. Unwind in spacious suites featuring complimentary high-speed wireless Internet, fully equipped kitchens, comfortable bedding and flat-panel TVs with premium cable channels. You can also stay active with our on-site swimming pool, signature SportCourt and state-of-the-art fitness center. Bring along your furry friend and make sure to grab to-go snacks and refreshments at The Market in our lobby before heading out on an adventure. Refresh your travel routine with a stay at our Reno, NV hotel! ... more   less 

Additional Information about Residence Inn Reno

Address: 9845 Gateway Dr, Reno, NV 89521-8995
Location: United States > Nevada > Reno
Price Range: $125 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn
Hotel Style:
#14 Business Hotel in Reno
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Reno staff and other travelers.
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Questions? Get answers from Residence Inn Reno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can aslo choose the type of bed you want for your room”
 of 5 bubbles Manu_Reloaded, Jan 20, 2017 | Read review
“Ask for one that does not face the freeway.”
 of 5 bubbles barryvo, Oct 19, 2016 | Read review
“We were in a suite, but all rooms seem to be nice.”
 of 5 bubbles pekopper, Jul 21, 2016 | Read review
“always select upstairs room away from elevators. The elevators here are among the noisiest in the industry. Grinding like a dungeon”
 of 5 bubbles U1194HXjeffw, Apr 24, 2016 | Read review
“Get a room away from the freeway...”
 of 5 bubbles CekayFarnsworth, Jan 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question