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Residence Inn Reno

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9845 Gateway Drive, Reno, NV 89521
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165 Reviews from our TripAdvisor Community

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Showing 163: English reviews
sac delta
Level Contributor
131 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed yesterday NEW

Have stayed at this hotel several times before. Staff has always been great and friendly. Room was clean and well taken care of. Only stayed one night. Hotel was pretty booked. When we went down to breakfast around 8:00am, there were approx. 6 people eating. There was no eggs, small portion of bacon, no bread of any kind to make... More 

Helpful?
Thank tlcroses
Detroit, Michigan
Level Contributor
154 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms were quiet (fairly near proximity to airport) and rooms were comfortable and well proportioned. Watch out for the speed bumps though, V E R Y effective! Staff was friendly, courteous and informative. They have "guest benefits", additional options - meet and greet type - events that are free to guests. Very inviting!

Helpful?
Thank pekopper
Clovis, California
Level Contributor
8 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Clean. A good place to stay. How can you go wrong with Marriott? The price is great too. We had a two bedroom suite and a sofa bed. We fit the whole family I. And we're still comfortable 249.00 and a free breakfast. Good deal. It's off the main part of the gross smokey part of Reno . The people... More 

Helpful?
Thank gypsy_jane_forever
Boise, ID
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I've been a loyal Marriott member for years...many years... And this has been by far my most worst Marriott stay. Our bathroom smelled like some one threw up in it. They recleaned it but the smell lingered. Apparently there wasn't another room to move us to. This room should not have been rented. Staff made an effort to help but... More 

Helpful?
Thank Taterbaby
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear Taterbaby, Thank you for posting your comment regarding your recent stay. I apologize that the bathroom in your guest room had a bad odor that could not be removed by the hotel staff. The hotel is very busy this time of year. Be assured our policy is not to sell a guest room that shows the condition which you... More 

Fort Lauderdale, Florida
Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a convenient, cost effective place to stay the night until we flew out of the Reno airport. It is approximately 10 minutes away but quiet and clean. I'd stay again. The staff was very friendly and helpful. We felt safe at this locaiton.

Helpful?
Thank vacationfun79
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We love marriott. Cant say it enough. They have consistency made us happy and all the hotels exude cleanliness and good customer service. Woohoo for Marriott!! We stayed in a 1 bedroom and it perfect for our family of 4.

Helpful?
1 Thank Podperf
Las Piñas, Cavite, Philippines
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

This is under Marriott Hotel group, catering to travelers whether it's for business, couples or family. It is a full-service apartment type complex complete with a functioning kitchen with an induction plate and pots & pans. I would say it is perfect for a quick getaway. Complimentary buffet breakfast is served from 6am-9am at the hotel lobby. There's hot food,... More 

Helpful?
Thank Geraldine C
Level Contributor
278 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

We stay in 95% Marriott's and this is one to avoid. Staff was friendly. Checking in was easy. Our room had a slight musty smell when you first walked in. Not overpowering but present. Our trash can under the sink had not been dumped when the room was cleaned. Our bed mattress was in need of replacement. It had made... More 

Helpful?
Thank PH-Travel-Lovers
Tim B, General Manager at Residence Inn Reno, responded to this review

Dear PH-Travel-Lovers, Thank you for posting your comments regarding your recent stay at the hotel. I apologize that your room did not get serviced properly during your stay and the AC was noisy. Your comments will be shared with the hotel housekeeping and engineering teams for immediate attention. Regards, Tim B More 

Level Contributor
6 reviews
5 of 5 stars Reviewed May 14, 2016

Enjoyed our stop-over on our drive to Las Vegas. The front desk staff was courteous and helpful. The room was clean and comfortable. It made the rest of our journey that much better. We only stayed one night because this was a stopover on our way to Las Vegas. The location was right off the highway and easy to get... More 

Helpful?
Thank Clint C
Cambria, California
Level Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 12, 2016

Spouse and I just spent two free "anniversary" nights at this property. We were impressed how staff immediately responded to minor issues. A squeaky bathroom door was lubricated as soon as we reported it. When coffee in the urn had cooled during breakfast, the young lady attendant immediately refilled it with hot brew. While we did not participate, management had... More 

Helpful?
Thank Cambriariter
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Feel at home at Residence Inn Reno, conveniently located in the Biggest Little City in the World. Our extended-stay accommodations are situated near the Reno-Tahoe Airport, Sparks Convention Center and the University of Nevada, Reno. Take highway 395 and arrive in Downtown Reno in 20 minutes or Lake Tahoe in 40 minutes. Whatever your Reno vacation plans may be, enjoy a complimentary hot breakfast buffet in the mornings, and on select evenings enjoy free light fare and beverages during The Residence Inn Mix™. Unwind in spacious suites featuring complimentary high-speed wireless Internet, fully equipped kitchens, comfortable bedding and flat-panel TVs with premium cable channels. You can also stay active with our on-site swimming pool, signature SportCourt and state-of-the-art fitness center. Bring along your furry friend and make sure to grab to-go snacks and refreshments at The Market in our lobby before heading out on an adventure. Refresh your travel routine with a stay at our Reno, NV hotel! ... more   less 

Additional Information about Residence Inn Reno

Address: 9845 Gateway Drive, Reno, NV 89521
Location: United States > Nevada > Reno
Price Range: $163 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Reno 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Reno Hotel Reno
Reno Residence Inn
Hotel Style:
#14 Business Hotel in Reno
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