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Best Western Plus Boomtown Casino Hotel

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2100 Boomtown Garson Rd, Reno, NV 89439-8027
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Traveler (118)
Room & Suite (72)
Dining (9)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#16 of 62 hotels in Reno
Location
4.1
Cleanliness
3.9
Service
3.9
Value
4.1
Travelers' Choice
At the Best Western Plus Boomtown Casino Hotel you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Boomtown Casino Hotel will stand out among other hotels in Verdi, NV. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Boomtown Casino Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Restaurant
Breakfast available
Snack bar
Vending machine
Mini golf
Skiing
Entertainment staff
Evening entertainment
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Bottled water
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, Spanish, Farsi
4140Reviews15Q+A100Room tips
Traveler rating
  • 1,461
  • 1,268
  • 717
  • 379
  • 315
Time of year
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Most Recent
mrgokeeffe wrote a review Nov 2022
1 contribution
Staff seemed to be minimal. Cocktail waitresses were hard to find and not friendly or prompt. Dinner at Mel's was slow and food was not correct, was cold and not very good. Staff seemed short. I had a coupon for food but was not pleased with me meal.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 2 days ago
Dear Guest, thank you very much for taking the time to write a review. We really appreciate all feedback as we strive to improve daily. We will notify management regarding your experience with our cocktail service as it is an unusual situation for us. We hope you consider visiting us agian in the future. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stevendY4536TZ wrote a review Jun 2021
Vacaville94 contributions88 helpful votes
Hotel's Favorite
Hotel Room nice, comfortable, and quiet; Staff all very nice. KENO Staff friendly. Beverage Servers on top of their game. Downtown just isn't what it use to be. Boomtown for good times and a nice Room !
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Date of stay: June 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lidia Aranda, Guest Services / Front Office at Best Western Plus Boomtown Casino Hotel
Responded Jun 11, 2021
Thank you so much for the outstanding review! We appreciate your kind comments about the team and the fantastic experience you had with us! We can't wait to have you back! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B4509IRdebrac wrote a review Nov 2022
Portola, California3 contributions1 helpful vote
If you want an affordable fun place to visit with your children, this is the place to visit. Inside pool, lower priced game room and fun mini rides for all ages. Small property makes it easy to wander around and has a safe environment away from the big city. Microwave for reheating or heating food and small fridge for your drinks. An affordable place to go with kids and not break the pocket book.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 2 days ago
Dear Guest, Thank you for taking the time to write a review. We appreciate all feedback as we aim to improve daily. We are thrilled you enjoyed your stay, especially our Fun Center. We are looking forward to welcoming you back soon! Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
leinani19 wrote a review Nov 2022
Monterey County, California1 contribution
At Boomtown, I stayed in a room where, apparently, maintenance was needed next door; however, I was not informed/warned of this, nor was I offered a different room, so as to avoid the extremely loud pounding noise of hammers banging on walls. I was unable to use my room for part of the afternoon on 11/23/22, due to the extremely loud noise, and was abruptly woken from sleep on 11/24/22 by the shocking noise of hammers pounding on the wall where my headboard rested. This is not acceptable for a guest, and I felt it should be brought to the attention of management, where perhaps some remedy could be offered. The ladies working the front desk were very kind; they were apologetic and conveyed caring. However, the day manager/supervisor (an older white male with a thin build and glasses) on Thanksgiving Day (11/24/22) was extremely dismissive and quite rude when I brought my concerns to him; he did not take any responsibility, made lame excuses that made no sense, and made absolutely no effort to make things right— he failed even to offer a sincere apology-! The behavior of the manager/supervisor ruined my stay, and my holiday— this was actually worse than the noise, because it “added insult to injury”-! And, since I was given no assurance that this would not happen again, I will not recommend others stay at this hotel-!
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 2 days ago
Dear Guest, Thank you very much for taking the time to write a review. We appreciate all feedback as we aim to improve daily. We apologize greatly for your experience and will notify management right away regarding your situation. We will be investigating and addressing the noises, as it is a very unusual situation for us. We hope you consider giving us another opportunity to welcome you in the future. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
unkn0wn670 wrote a review Nov 2022
Bend, Oregon1 contribution
The rooms were over priced, the casino was smoked filled and the Fun center open so late that kids were able to enjoy it either. The food at Mels was the best part, as they serve up a great dinner and breakfast.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 2 days ago
Dear Guest, Thank you very much for taking the time to leave us a review. Your feedback is important as we aim to improve daily. We apologize for your experience and will notify management about the smoke right away. We are glad you enjoyed Mel's Diner! We hope to welcome you back. Best,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarkDelappe wrote a review Nov 2022
1 contribution
We made reservations for one night here and also the steak house for dinner. The room was clean and everything worked. There is a nice tv, fridge, coffee maker, microwave, and safe. The king size bed was very comfortable and had plenty of accessible outlets. The steak house we have visited before and already knew how good the food and staff are. We celebrated our mother's and her sister's 85th birthday with 7 of us and it was perfect.
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Review collected in partnership with Best Western
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 3 weeks ago
Thank you for your awesome 5-star review! Your feedback is important to us as we strive to improve daily. We are thrilled you enjoyed your stay and look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
shhhhhuvel wrote a review Oct 2022
Hayward, California1 contribution
One night the power went out. They were running part of the casino on battery back up because the emergency generator didn't work. No power in any of the rooms for about 4 hours from 11 P.M. to 3 A.M. Then to cap it off, the water was shut off the next morning without any warning. Housekeeping didn't clean the room during our 3 night stay and the housekeepers, when asked, would not replace our bath towels. Not a great way to spend a 29th anniversary.
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Review collected in partnership with Best Western
Date of stay: October 2022
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to write a review. We appreciate all feedback as we strive to improve. We apologize for your experience and will notify management regarding the situation. We hope to welcome you back soon. Best,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vacation28357100129 wrote a review Oct 2022
1 contribution
Fun for the whole family from the arcade to gambling there is something for everyone! Take a dive in the indoor pool or hit the weights at the fitness center! Pricing of arcade and the deli are very reasonable, if you are on a budget and have a big family like me Boomtown is definitely the place for you!
Read more
Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Boomtown Casino Hotel, Marketing at Best Western Plus Boomtown Casino Hotel
Responded 3 weeks ago
Thank you for your awesome 5-star review! Your feedback is important to us as we strive to improve daily. We are thrilled you enjoyed your stay and look forward to welcoming you back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No1tazfan wrote a review Oct 2022
Vallejo, California21 contributions5 helpful votes
This was the first time we stayed here (and not the last). It was clean, beautifully decorated, lots of pillows and staff was first rate! We will definitely go back.. All the gambling was a total blast also!
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Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Calysta Brown, Marketing at Best Western Plus Boomtown Casino Hotel
Responded Oct 17, 2022
Dear Guest, Thank you for your fantastic 5-star review! We appreciate all feedback as we continually strive to improve daily. We are thrilled you enjoyed your stay and look forward to welcoming you back soon. Best,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marssoup wrote a review Oct 2022
San Jose, California3 contributions
I wish we hadn't been rushing in and out of town so quickly. The band downstairs was playing some of my favorite classic rock, people were dancing, and the family fun center would've been perfect for my teenage boys if we'd had more than a couple of hours to relax. As it was, we enjoyed a late dinner at Mel's, and slept in a very quiet, very dark room (it was perfect). Only one issue would be in the bathroom; the shower wasn't cleaned well and the floor tiles were buckling a little (like the building could crumble underneath us, but that's just my mind playing tricks... it was fine.) I would definitely stay there again!!
Read more
Review collected in partnership with Best Western
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Calysta Brown, Marketing at Best Western Plus Boomtown Casino Hotel
Responded Oct 10, 2022
Dear Guest, Thank you for your awesome 5-star review. Your feedback is important to us as we strive to improve daily. We are thrilled you enjoyed your stay and look forward to welcoming you back soon. Best,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$106 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
boomtown hotel and casino, boomtown nevada, boomtown nv, boomtown hotel reno, boomtown hotel casino
FORMERLY KNOWN AS
Boomtown Hotel & Casino
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
316
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BEST WESTERN PLUS BOOMTOWN CASINO HOTEL $78 ($̶1̶5̶5̶) - Updated 2022 Prices & Reviews - Reno, NV

Frequently Asked Questions about Best Western Plus Boomtown Casino Hotel
Which popular attractions are close to Best Western Plus Boomtown Casino Hotel?
Nearby attractions include Cabela's (0.3 miles), Boomtown Reno Casino (2.8 miles), and Crystal Peak Park (1.8 miles).
What are some of the property amenities at Best Western Plus Boomtown Casino Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Best Western Plus Boomtown Casino Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Boomtown Casino Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Boomtown Casino Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Best Western Plus Boomtown Casino Hotel?
Conveniently located restaurants include Peg's Glorified Ham N Eggs, Sasquatch Tavern & Grill, and Casa Grande.
Are there opportunities to exercise at Best Western Plus Boomtown Casino Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Best Western Plus Boomtown Casino Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Plus Boomtown Casino Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, and Farsi.
Are there any historical sites close to Best Western Plus Boomtown Casino Hotel?
Many travelers enjoy visiting McCarran Mansion (7.9 miles).
Is Best Western Plus Boomtown Casino Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.