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Quality Inn

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211 Reviews from our TripAdvisor Community

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Showing 209: English reviews
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Reviewed yesterday NEW

Customer service is really what matters to me when I look for a place to stay. I had a self-inflicted problem with my reservation (it was in no way the fault of the quality Inn). I spoke with Linda and she very patiently took the time to resolve my issue as if it was the only thing she had to...

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Thank Stephen O
Reviewed 1 week ago via mobile

I was checking in and I over heard a woman talk to a young man in an unprofessional manor. She's the sales rep and she walked in with demands to one staff member and said " make sure you get it done ." So unprofessional .. The young lady at the front desk apologized for the sales rep behavior. Later...

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Thank Be O
Reviewed 1 week ago

I've had a crew laying tile in the rooms adjacent to mine for 3 days now. They stop work at 9 PM. I've had no hot water Monday, a trickle the day before and came in after work to hear there was no water. I'm getting out of here!!!!!!

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Thank Butch S
Mount Vernon, Washington
Reviewed January 4, 2017

We were on a 5 day Road Trip from Seattle and booked this place last minute due to it being a couple bucks cheaper then the surrounding areas. Once we got passed the lobby we could see why. The exterior is nice and so its the lobby however that's where it ends. The hallways are dark and cold and extremely...

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Thank AarikaRenaa
Los Altos, California
Reviewed January 2, 2017

Woof!! My master has recently spent a night at this hotel. I can't understand why he said: I'm upset with my stay and with the management! 1) the odor in the room: a disinfectant. It's like a dog had been living there, just before my master's arrival. 2) a tiny room: it's just like in the cage. 3) the bathroom:...

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Thank bmi-94040
Tyler, Texas
Reviewed November 1, 2016

We stopped here on a very long roadtrip and we were very pleasantly surprised by the wonderful service and value of this hotel. The room was clean and the breakfast was excellent with lots of variety. The lady who checked us in was very personable and made waiting in line to be checked in easy.

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Thank Kelli1970
Reviewed October 4, 2016

I stayed at this hotel in September for two nights and was awoken at 4am by itchy hands and arms. Upon investigating, I found bedbugs crawling on the mattress. I put two of them in a cup and walked them to the front desk clerk, displaying the live critters and my swollen bites to the night clerk. The swelling and...

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1Thank Scott B
glenview, United States
Reviewed September 25, 2016 via mobile

It's the price for what it is that makes it a hard sell. But we are here on business on bike weekend so getting into the ambiance is hard to do when you need sleep. The old plumbing makes this a two star for sure but still clean and liveable.

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Thank Gregory S
Roseburg, Oregon
Reviewed September 23, 2016

I pre-paid for the Hotel or I would have just kept traveling to Vegas (our end destination). Upon check in they couldn't find my reservation, they had a new girl in training who was extremely nice and the guy that was training her who was the complete opposite. I had reserved a 2qn suite, traveling with 3 kiddos we needed...

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Thank livelife4you
Reviewed September 12, 2016

I was in the area for a dog trial, and I was surprised at how nice the room was after reading a couple of uncomplimentary reviews. The room was a suite I was in the area for a dog trial. They set aside several rooms on the second floor for people traveling with dogs. The room was large, clean, freshly...

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Thank s g
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 2050 Market Street, Reno, NV 89502-1510 (Formerly Lexington Inn & Suites - Reno Airport)
Location: United States > Nevada > Reno
Price Range: $49 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hawthorn Suites Reno Hotel Reno
Rodeway Inn Reno
Reno Rodeway Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring your own pillows. Mattresses and pillows are out of date!!”
 of 5 bubbles bmi-94040, Jan 2, 2017 | Read review
“Inspect for bedbugs”
 of 5 bubbles scottbX6945FA, Oct 4, 2016 | Read review
“Get them to turn down the volume on the TV next to the breakfast area as otherwise you can't converse over the screaming CNN broadcast.”
 of 5 bubbles roneill000, Sep 4, 2016 | Read review
“Not sure their is a good room”
 of 5 bubbles threeberrs, Sep 1, 2016 | Read review
“if your looking just for place to sleep this is it!! cheap!!”
 of 5 bubbles jeneils, Aug 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question