Spent last weekend here with my family though we all went off and did our own things. I gambled a bit and enjoyed it, had a good cocktail waitress both nights, think her name was Riley. Room was nice could have had more coffee but overall great time.
It's been many years since we last visited Reno and this hotel did not disappoint in any way. Check in/out was quick and easy. The room was clean, well appointed and comfy. Good food in the restaurants and plenty of slots to keep us entertained. Would definitely stay here again!
We went to the Lex Night club to see Genuine perform and we received amazing service from China Doll. She made sure that all of our needs were met... She truly went above and beyond and is the true definition of customer service..
i had an amazing cocktail waitress named shelly who was quick with her service and never left my hand empty. she was friendly , kind, and fast and we were able to have a great time. thanks grand sierra for your amazing staff we will be back.
This is such a nice resort!! The only place we stay when we come to Reno!! The rooms are nicely decorated and very clean. The same with the rest of the resort, always clean and the staff is always very nice.
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