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Grand Sierra Resort and Casino

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2500 E 2nd St, Reno, NV 89595-1200
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (993)
Room & Suite (215)
Videos (4)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Contactless check-out
Updated 05/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Sierra Resort and Casino
Updated 05/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 64 hotels in Reno
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more.
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Room & Suite (215)215
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Concierge
Convenience store
Currency exchange
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish, Chinese, Japanese
8,941Reviews89Q+A100Room tips
Traveler rating
  • 5,776
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  • 285
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Popular mentions
Alexis wrote a review Today
1 contribution
Our experience at the GSR is always TOP NOTCH. I personally request a room overlooking the pool area AMAZING VIEWS. So many different options to keep the kids entertained and of course even more options to keep the adults satisfied. When we go we HAVE to stop in at the Max Action Arena to do their free roam Virtual Reality experience. It's absolutely mind blowing. Kids love the place, adults love it more. Make sure to sign up for their Infinity Rewards program!!!
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Date of stay: December 2020Trip type: Traveled with family
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Christopher C wrote a review Sep 2020
Monterey, California16 contributions13 helpful votes
Hotel's Favorite
If I could scream from the roof of the GSR I would. I take service and amenities seriously. I have been a loyal patron of the Grand Sierra now for 5 plus years. I have always had a an exceptional experience while I visit. It does not like feel like a visit anymore , it just feels like my second home. I have the great honor of being assigned a host, her name is SUSIE MOORE. And Moore is the key word not punt intended, however , I know I am not a hard guest and very low maintenance, but she truly goes out of her way always to make sure My guests and myself are attended to, made comfortable and relaxed. Its not just kudos to Susie who I absolutely love , it is the rest of the amazing staff at the GSR who are guest focused and orientated. On the gaming floor I just love Sunni she is one of the floor managers and she is very genuine and so kind., knows us by name and always stops to visit, At the bar ( My favorite ) Jose and Peggy are simply the most professional and best bartender/ drink masters / mixologists I have every meet. Grand Sierra puts out a perfect product and experience in my humble perspective. I choose to come here as often as time allows, and if it was not for Susie, and her genuine, professional manner I would be lost. I admire the GSR and all that the entire staff does. Yes- the machines play with you yes- the rooms are spotless yes! the food venues are outstanding and never get dull I feel safe gaming here and spending time in the resort Spa treatments are amazing and the staff is sensational! Events and Concerts are always extremely thought out and fun! Do not even think twice about staying at another property in Reno, GSR has it all! Thank you GSR team for making this a wonderful place to visit.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: excellent for everyone
See more room tips
1 Helpful vote
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded Sep 29, 2020
Dear Christopher C, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Susie, Jose and Peggy. We have passed on your kind feedback to management so they can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
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Tom K wrote a review Nov 2020
Sacramento, California5 contributions11 helpful votes
Always have a great time at high limit bar with An An. Very personable and attentive to everyone. Last visit was on my birthday and had a wonderful time. I highly recommend stopping by high limit bar at Grand Sierra Resort.
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded 4 days ago
Dear Fatboi916, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with An An. We have passed on your kind feedback to management so An An can receive the recognition she deserves. We are very lucky to have her on our team. We are looking forward to you visiting us again soon! Thank you!
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jimmye d wrote a review Nov 2020
1 contribution
I spoke with Rose for my upcoming stay in December, she was sooooo sweet, I love talking to people who are welcoming and with wonderful customer service, she started the holiday season off just right, if she reads this, thank you for being such an angel and I hope you have a wonderful holiday season ♥️
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Date of stay: November 2020Trip type: Traveled solo
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded 1 week ago
Dear jimmyed2020, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Rose. We have passed on your kind feedback to management so Rose can receive the recognition she deserves. We are very lucky to have her on our team. We are looking forward to you visiting us again soon! Thank you!
Read more
ChiefXiongo10 wrote a review Nov 2020
1 contribution
Upon arrival here at GSR the surroundings and the spirit of the holiday season was pleasant. I felt a sense of positive energy in spirit with the GSR ambiance. From the concierge to the Food Services as well as the concern for safety with the Corvette issues going on in America the security and hotel services were on point doing a very difficult job but at the same time doing the job to help Ensure to stop the spread of colic. I have nothing but compliments for what has been a good experience for me the past three nights I will pass on the message that at GSR there is a good time as well as safety to be had at the hotel Checking in as well as checking out very smooth simple and the Personnel at the front desk were very cooperative and understanding on all levels. My experience is what I expected to be in actually exceeded my expectation I hope this will be a norm as I make plans in the future to visit Nevada.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded 1 week ago
Dear ChiefXiongo10, Thank you so much for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed our resort. We truly appreciate the excellent rating you have awarded us and hope to see you again soon. Thank you!
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PRICE RANGE
$86 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sierra hotel reno, summit at grand sierra hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
1995
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Frequently Asked Questions about Grand Sierra Resort and Casino
Which popular attractions are close to Grand Sierra Resort and Casino?
Nearby attractions include Grand Sierra Resort and Casino (0.03 miles), Fun Quest Grand Sierra Resort (0.1 miles), and GSR Bowling Center (0.3 miles).
What are some of the property amenities at Grand Sierra Resort and Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Sierra Resort and Casino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Sierra Resort and Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Sierra Resort and Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Sierra Resort and Casino?
Conveniently located restaurants include Charlie Palmer Steak Reno, RIM at Grand Sierra Resort, and Johnny Rockets.
Are there opportunities to exercise at Grand Sierra Resort and Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Sierra Resort and Casino have an airport shuttle?
Yes, Grand Sierra Resort and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Sierra Resort and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Sierra Resort and Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Sierra Resort and Casino?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.