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Grand Sierra Resort and Casino

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2500 E 2nd St, Reno, NV 89595-1200
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COVID-19 update: See the added health and safety measures this property is taking.Read more
12 people are viewing this hotel
Booking.com
$69
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Free cancellation until 11/02/21
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$69
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Free cancellation until 11/02/21
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$99
$62
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Free cancellation until 11/03/21
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Traveler (1036)
Room & Suite (240)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Sierra Resort and Casino
Updated 05/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 63 hotels in Reno
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe - America's Adventure Place. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,995 guest rooms, 850 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, branded retail shopping, headliner entertainment, Cineplex, a 50-lane championship bowling center, outdoor thrill rides, aqua golf driving range, the largest casino north of Las Vegas, plus much more.
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Room & Suite (240)240
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Concierge
Convenience store
Currency exchange
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Kitchenette
Microwave
Flatscreen TV
On-demand movies
Safe
VIP room facilities
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, Spanish, Chinese, Japanese
9201Reviews96Q+A100Room tips
Traveler rating
  • 5,987
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  • 298
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Popular mentions
LaTrice A wrote a review Yesterday
Arlington, Texas12 contributions1 helpful vote
This was my first visit. The customer service was above and beyond. From the waitstaff to the dealers, they made me feel welcomed. The 3 card poker dealer-JR was engaging and personable. I sat there waay longer than expected but I had a great time.
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: The shuttle bus runs pretty late. Please tip your driver!
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Christopher C wrote a review Sep 2020
Monterey, California16 contributions30 helpful votes
Hotel's Favorite
If I could scream from the roof of the GSR I would. I take service and amenities seriously. I have been a loyal patron of the Grand Sierra now for 5 plus years. I have always had a an exceptional experience while I visit. It does not like feel like a visit anymore , it just feels like my second home. I have the great honor of being assigned a host, her name is SUSIE MOORE. And Moore is the key word not punt intended, however , I know I am not a hard guest and very low maintenance, but she truly goes out of her way always to make sure My guests and myself are attended to, made comfortable and relaxed. Its not just kudos to Susie who I absolutely love , it is the rest of the amazing staff at the GSR who are guest focused and orientated. On the gaming floor I just love Sunni she is one of the floor managers and she is very genuine and so kind., knows us by name and always stops to visit, At the bar ( My favorite ) Jose and Peggy are simply the most professional and best bartender/ drink masters / mixologists I have every meet. Grand Sierra puts out a perfect product and experience in my humble perspective. I choose to come here as often as time allows, and if it was not for Susie, and her genuine, professional manner I would be lost. I admire the GSR and all that the entire staff does. Yes- the machines play with you yes- the rooms are spotless yes! the food venues are outstanding and never get dull I feel safe gaming here and spending time in the resort Spa treatments are amazing and the staff is sensational! Events and Concerts are always extremely thought out and fun! Do not even think twice about staying at another property in Reno, GSR has it all! Thank you GSR team for making this a wonderful place to visit.
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Date of stay: September 2020
Location
Cleanliness
Service
Room Tip: excellent for everyone
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9 Helpful votes
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded Sep 29, 2020
Dear Christopher C, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Susie, Jose and Peggy. We have passed on your kind feedback to management so they can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
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John R wrote a review Yesterday
Sacramento, California3 contributions
Quick trip to Reno, I usually run up to Tahoe but ended up at the Pool all day. Definitely a resort pool and the craziness (messiness) that comes with that... but the bartender Larissa made it awesome. Even though it was slammed (looked stressful for the rest of the staff) she was attentive and cool. And she made the best Bloody Mary and margarita I’ve had in a long time. Not usually a fan of hotel pools, but it was a good time. If you’re at the GSR go see her!
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Date of stay: June 2021Trip type: Traveled solo
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Amy wrote a review Yesterday
California2 contributions1 helpful vote
First vacation this year- finally! My husband and I went to GSR just for a couple day getaway. We had some fun in the sun at the pool (a Vegas style resort) then hit a bucket of balls at the pond/driving range. Our host, Abby, is the best. We usual have last minute trips based on our schedule and she has always come through. When she sees us on the gaming floor, she stops by to say hello. Love her warm friendly personality! Thanks Abby. Played some Pai Gow with a dealer Cuong (like King Kong he says 🤣). Very friendly and a great dealer, but we got killed and didn’t stay long- we’re gonna get ya next time 😁. Played a lot of slots and video poker. We both love when servers remember us and our drinks! The two ladies that took care of us on Day shift were Rocky & Sandra as we usually stay in the same section to be with the same server during the day. My Malibu Rim and his scotch kept flowing. Thanks ladies. Later, after switching to beer, my husband ‘s (& son whenever he is with us) favorite server is Z. I’ll have another Modelo and he would like another Ultra please 🍺! Have not seen her since last year and she remembered what we drink- must be nice to be young!!!! Another positive encounter was with server Tina. Beautiful smile and prompt with the drinks. Props to both of them. Last but not least, had to stop by the High Limit section to see, An-An, the best bartender in the State! She was completely slammed on Saturday, so we came by on Sunday to say hi and play some at her bar. We asked her to make us her specialty and she made us each a couple drinks that were AWESOME!!! My Berry and Pear-fection. She is a Bartender Goddess! People- you Gotta stop by and see her when here! She introduced us to her manager, Paul, who chatted with us a while. Saw him later in the evening and he went out of his way to say hello. Excellent customer service. On graveyard, saw Jenny, a server we loved when we used to play at a different place (now closed). Haven’t seen her in 10 years and she remembered us (and see hasn’t AGED at all). Great hire by GSR! I think Matt is still the entire Food and Beverage manager and we want to say thank you for your wonderful staff. They can make or break a trip if the gambling goes sour! We stopped going to Tahoe (even though it’s closer) and never have to go to another club because everything is at GSR. Didn’t see a movie, but did go and get popcorn. We had tix for Viva Le Cirque and both felt it was entertaining. If you enjoy America’s Got Talent, you’ll like this show. Some time we HAVE to win to make the trip 10 stars, but as a casino/resort, we would put GSR up against any we have been to even in Las Vegas!
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Date of stay: June 2021Trip type: Traveled as a couple
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Nicole C wrote a review Jun 14
1 contribution
We weren’t staying at GSR, but we went for the steak house. Next time we’re in town, though, we’ll definitely stay there. It was so impressive. Not only was my cioppino probably the best I’ve ever had, but the resort had everything you can imagine. A night club, cirque show, bowling alley, escape rooms, movie theater, you name it! And to top it off, everyone we came in contact with was so friendly and helpful. Andrew at the gift shop was a delight, Tyler on the blackjack table had such fun, positive energy, and even remembered my name when I saw him again later in the evening, and Michael has the kindest smile and demeanor of any pit boss I’ve seen at any casino. The only downside of the night was that the cocktail waitresses seemed to vanish. It was impossible to get a drink without leaving the table. I’m not sure what happened there. Otherwise, it was an incredible experience and we can’t wait to go back. Thank you!
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Customer Care, Guest Services / Front Office at Grand Sierra Resort and Casino
Responded yesterday
Dear T5590DHnicolec, Thank you for taking the time to give the Grand Sierra Resort & Casino a 5-star review! We are elated to hear about your experience with Andrew, Tyler and Michael. We have passed on your kind feedback to management, so Andrew, Tyler and Michael can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
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PRICE RANGE
$86 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sierra hotel reno, summit at grand sierra hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
1995
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Frequently Asked Questions about Grand Sierra Resort and Casino
Which popular attractions are close to Grand Sierra Resort and Casino?
Nearby attractions include Break Through Reno (0.06 miles), Grand Sierra Resort and Casino (0.02 miles), and Fun Quest Grand Sierra Resort (0.2 miles).
What are some of the property amenities at Grand Sierra Resort and Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Sierra Resort and Casino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Sierra Resort and Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Sierra Resort and Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Sierra Resort and Casino?
Conveniently located restaurants include Charlie Palmer Steak Reno, RIM at Grand Sierra Resort, and The Grand Buffet.
Are there opportunities to exercise at Grand Sierra Resort and Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Sierra Resort and Casino have an airport shuttle?
Yes, Grand Sierra Resort and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Sierra Resort and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Sierra Resort and Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Sierra Resort and Casino?
The staff speaks multiple languages, including English, Spanish, Chinese, and Japanese.