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Grand Sierra Resort and Casino

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Traveler (1507)
Room & Suite (432)
Videos (2)
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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About

#3 of 55 hotels in Reno
Location
4.5
Cleanliness
4.4
Service
4.4
Value
4.4
Travelers' Choice
GreenLeaders Silver level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling
Casino and Gambling
Indoor play area for children
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Snack bar
Wine / champagne
Vending machine
Poolside bar
Game room
Mini golf
Entertainment staff
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Additional bathroom
Desk
Housekeeping
Coffee / tea maker
Kitchenette
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
On-demand movies
Walk-in shower
Complimentary toiletries
Show more
Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
City View
Languages Spoken
English, Spanish, Chinese, Japanese
Hotel links
Special Price:Up to 35% Off
4.5
11,188 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
The Grand Sierra Resort and Casino is often celebrated for its lively atmosphere and a plethora of entertainment options that ensure a welcoming stay. Many guests commend the attentive and professional service, although a few have encountered less satisfactory interactions. The array of amenities, including a pool, spa, and dining options, receive high marks, yet some guests feel the value is diminished by hidden fees and overpricing. While rooms are typically found to be clean and spacious, occasional issues with upkeep have been noted. The hotel's location is frequently praised for its convenience to local events and downtown areas.
Location
Convenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Helpful
Amenities
Comprehensive
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11188Reviews109Q+A100Room tips
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Popular mentions
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Wendi E wrote a review Feb 23
1 contribution
Wes at Una Mas is a spectacular waiter. Attentive, hard working and even though we were a pain kept a big smile on his face. He also kept our drinks full which is a big thing for my husband and never had a problem with me adding a last min order on before we left.
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Teresa Rago wrote a review Feb 2
Concord, United States5 contributions
Hotel's Favorite
I’m at GSR almost on a daily basis and my experience is always so fun and wonderful. I can’t say enough about the staff on the gaming floor. All your dealers and floor staff are always so happy.They’re all so pleasant and enjoy what they do which of course translate to great customer service. To name a few, Nely, Josie, Imee and Jasmyn. I also want to recognize the cashier staff, especially Nemia, Nashreen, Milly, Rosario really the entire staff. They’re always so pleasant and happy to help and I truly appreciate them. I also would Ike to recognize Security staff, Shirley. She is such a happy person, always willing to stop and answer questions with such a pleasant attitude. Thank you GSR for picking such great staff for your customers!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: All is great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Care, Owner at Grand Sierra Resort and Casino
Responded 3 weeks ago
Dear Rags1421, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with our Team. We have passed on your kind feedback to management so they can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Desiree E wrote a review Feb 23
1 contribution
Gavin And Amy where amazing!!! Our family went to tumble town they were so sweet and helpful. For a busy Friday they meet all our needs. I felt so welcome. Gavin deserves a raise and Amy should run the joint! Being locals and all the casinos we go to this is the best! They deserve the best treatment absolutely. They care for the kids and the family. I adore them treat them right or I will never be back!! Thank you Amy and Gavin!!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Benjamin B wrote a review Feb 23
1 contribution
Shahid was amazing, entertaining and very nice! I enjoyed every minute of my time with him and he was very knowledgeable on the game. I wish I could play with him all night. I’m glad he won employee of the month and I think he deserves to get that often.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Margo H wrote a review Feb 23
1 contribution
Just checked in 2/23 - not a towel in sight... This is common, soon I will need to bring my own sheets - Oh joy, nothing like waiting for towels so they aren't left on the floor outside my room while I go to dinner. I have stayed at this hotel 4 times in the last year and not had some type of towel, it's usually washcloths but this time was special - I even asked a maid for one and she had zero on her cart or the floor. Don't you have a laundry room? There used to be one at this property.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brenda r wrote a review Feb 22
2 contributions
Got a beutiful mountain view!! Staff was very helpful and have two stories to share: 1. Lost jacket - left at a table and next day I returned where I left and it was not there. Went over to lost and found desk and not there either. Gino took my name and phone to call me if it showed up. He actually took time to look and found it. Thank you Gino!!! It was a special jacket :) 2. Business Center - Cortney and KareAn where helpful in packing two bottle of wines back home. Bottles made it home with no damages. Thank you!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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gonzaleah wrote a review Feb 22
San Jose, California1 contribution
So much stuff for kids! Hotel staff are very attentive and valet/bell service/housekeeping work very hard to maintain the hotel experience! Kids always have a blast in the pool, arcade, bowling, movies etc! We love GSR!!
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vilynn wrote a review Feb 21
Red Bluff, California1 contribution
The bed was very comfortable. Room was clean and fresh. Loved the shower. The Impluss store was well stocked. I just wish the kids store was open on this trip. The cafe served a very good selection and the portions were more than enough.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Heather Jensen wrote a review Feb 20
Incline Village, Nevada1 contribution
Typically, I don’t like long lines and writing reviews, but when I see one at a hotel that’s a good thing. Last Sunday while waiting to check in, I noticed tons of things to do, restaurants I wanted to try, and a lounge I just wanted to go sit with a cocktail in and people watch. As if an answer to my thoughts, a drop-dead gorgeous young man in a turtleneck and a pony tail at the front desk offered me some champagne that he was pouring deftly for all the guests that wanted some. He was easy to talk to, and I soon found out his name was Lucas from Guest Experience? Whatever that department was. All I know he was really good at giving everyone an enjoyable guest experience, no pun intended. They hired a perfect person for that… He made me laugh, treated all the ladies with gentlemanly respect, and even knelt down to offer a little girl some water. If only I was younger lol. Another young man, Cornell, I think, at the front desk was also so kind and helpful. The casino and hotel itself is just lovely and I’m very happy with my experience, but I just wanted to focus on giving a shoutout to the people who made my wait pleasant and memorable! Grand Sierra Resort knows how to pick them, and I can’t wait for my next visit!
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Date of stay: February 2024Trip type: Traveled with friends
Room Tip: Get there a little early so you can beat the afternoon rushes.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elizabeth C wrote a review Feb 19
1 contribution
Our waitress, Aiely, was fantastic. She had a great personality, she was quick and efficient with her service, and we really had a lot of fun during our dining experience because of her. Our food was great as well and the manager, Kim, not only came by to check on our table but also joined in singing Happy Birthday to my parents.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Customer Care, Owner at Grand Sierra Resort and Casino
Responded 4 days ago
Dear Elizabeth C, Thank you for taking the time to give the Grand Sierra Resort and Casino a 5-star review! We are elated to hear about your experience with Aiely and Kim. We have passed on your kind feedback to management so they can receive the recognition they deserve. We are very lucky to have them on our team. We are looking forward to you visiting us again soon! Thank you!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$86 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand sierra hotel reno, summit at grand sierra hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
1995
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND SIERRA RESORT AND CASINO $62 ($̶1̶8̶9̶) - Updated 2024 Prices & Hotel Reviews - Reno, NV

Frequently Asked Questions about Grand Sierra Resort and Casino
Which popular attractions are close to Grand Sierra Resort and Casino?
Nearby attractions include Break Through Reno (0.07 miles), Grand Sierra Resort and Casino (0.03 miles), and GSR Bowling Center (0.3 miles).
What are some of the property amenities at Grand Sierra Resort and Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Sierra Resort and Casino?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Sierra Resort and Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Sierra Resort and Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Grand Sierra Resort and Casino?
Conveniently located restaurants include Charlie Palmer Steak Reno, Rim Asian Bistro, and The Grand Buffet.
Are there opportunities to exercise at Grand Sierra Resort and Casino?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Grand Sierra Resort and Casino have an airport shuttle?
Yes, Grand Sierra Resort and Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Grand Sierra Resort and Casino have airport transportation?
Yes, Grand Sierra Resort and Casino offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Sierra Resort and Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Sierra Resort and Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.