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Grand Sierra Resort and Casino

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Traveler (957)
Room & Suite (384)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor4%
  • Terrible2%
Travelers talk about
“bowling alley”(521 reviews)
“summit rooms”(232 reviews)
“johnny rockets”(219 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
Offers from Grand Sierra Resort and Casino
Offers & Announcements: Rooms Starting at $31!
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Nearby Hotels
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Rooms
Jun 4Jun 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,314)
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8,189
4,256
1,714
653
450
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8,189
4,256
1,714
653
450
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1 - 5 of 15,262 reviews
Reviewed today via mobile

We stay at this resort every time we are in Reno visiting family and Susie has always made our stay fantastic! Love visiting the pool area which is perfect for a family day. So many activities to do with my little one! Rooms are always...More

Thank maddiemendez10
Hotel's Favorite
Reviewed April 14, 2018

We have been coming to the Grand Sierra for several years. it continues to have a different look every time we show up. We have always said, "it's all under one roof". You don't need to go anywhere else. We have stayed in other properties...More

1  Thank larkinjl
Response from GSRCustomerCare, Manager at Grand Sierra Resort and CasinoResponded April 16, 2018

Dear larkinjl, Thank you for visiting the Grand Sierra Resort and Casino and sharing your review. It is a delight to know how much you enjoyed our resort. We truly appreciate the excellent rating you have awarded us and hope to welcome you back soon....More

Reviewed today via mobile

We had a great time during our visit..Larry was the finest Host we have ever had....he was courteous.attentive to all of our needs, always asking if there was anything we were in need of.i would recommend the GSR and Host Larry to all my family...More

Thank charlejohnson6630
Reviewed today

I will never step foot in Grand Sierra again! I stayed at and worked in the meeting space in this hotel. Security was awful. They should fire the lot of them and start again. The carpets were greasy messes! The food was cold. I have...More

Thank rickfdvp5808
Reviewed yesterday via mobile

The hotel room was supposed to have a 3pm check In we couldn’t check in until closer to 5, the clerk next to us offered consolation in food credit to the customer next us and ours offered nothing, when we got to the room housekeeping...More

Thank Marc S
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Spa
Bar/Lounge
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Room Service
Business Center with Internet Access
Free Parking
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Spa
Casino and Gambling
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$77 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Casino Hotel in Reno
#4 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$77 - $301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Reno
#4 Casino Hotel in Reno
#4 Luxury Hotel in Reno
#5 Romantic Hotel in Reno
#8 Family Hotel in Reno
#10 Business Hotel in Reno
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveler (957)
Room & Suite (384)
Pool & Beach (86)
Dining (23)
Amenities (74)
Family and Play Areas (8)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
Gary H
February 26, 2018|
AnswerShow all 3 answers
Response from Michael H | Reviewed this property |
I have had a deposit being held for a few weeks after the stay. It makes no sense that Reno hotels do this. Because of the policy and the area itself I do not consider Reno on my "must see" list.
1
Vote
StbrnRoz
November 8, 2017|
AnswerShow all 3 answers
Response from deeppurple1 | Reviewed this property |
Just follow the signs in the airport to ground transportation at the airport and you will be guided to where the hotel shuttle service will pick up.
0
Votes
Gary H
October 2, 2017|
AnswerShow all 4 answers
Response from GSRCustomerCare | Property representative |
Gary: This is a great question - thank you! When you make your reservation, we charge the first night's room charge to secure the reservation. Upon check in at GSR, we then charge $50 per night as a security deposit... More
1
Vote
Room Tips
"The A side is slightly more updated and prettier but the Summit rooms have microwaves."
Read review
"When checking in asked for a quiet room. Also, you have a selection of views, for example, the city or the..."
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"Ask for a top floor with city view"
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"Rooms with a pool view are great, but views of the mountains are nice too."
Read review
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