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SureStay Plus Hotel by Best Western Reno Airport

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Traveler (36)
Room & Suite (23)
Dining (5)
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Overview
  • Excellent38%
  • Very good32%
  • Average15%
  • Poor8%
  • Terrible7%
Travelers talk about
“dog bed”(10 reviews)
“western hotels”(9 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from SureStay Plus Hotel by Best Western Reno Airport
Special Offer: BOOK DIRECT & SAVE
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Offers from SureStay Plus Hotel by Best Western Reno Airport
Special Offer: BOOK DIRECT & SAVE
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (829)
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815 results
Traveler rating
301
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58
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301
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124
67
58
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All reviewsdog bedwestern hotelspet friendly rooman early flighthotel restaurantshuttle servicerental carfree shuttlebed was comfortablevery nice hoteleasy accessfitness centerlake tahoebwfreewayloungeproximity
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1 - 5 of 815 reviews
Reviewed yesterday

I like this hotel because you can almost walk to the airport if you needed to. It isn't luxury but does offer a frig, micro and coffee pot in the room. The TV is really nice too. And the shuttle runs 24/7. Many of the...More

Thank B2493DYkathyl
Reviewed 1 week ago

Overall no issues, great location for the airport however. Room was good size, all functioning though bathroom little on small side. No noise from panes considering proximity. Able to get early check in was bonus. Staff friendly

Thank Nigel C
Reviewed 3 weeks ago

The staff was very friendly and prompt addressing a few minor concerns we had. We stayed 2 seperate nights in a one week period amd ended up with exterior rooms both times. The freeway noise is awful. We should have asked for an interior room.More

Thank Wonderer23
Response from Kimberley R, General Manager at SureStay Plus Hotel by Best Western Reno AirportResponded 3 weeks ago

Thank you for taking the time to write a review. We truly appreciate the feedback given by our guest and strive to implement improvements. Unfortunately there is not much we can do to stop the freeway noise since we already have dual pane windows. Please...More

Reviewed 3 weeks ago via mobile

Room was very clean. Plenty of options for food very close to hotel. Didn't have breakfast or coffee available because we checked out at 6am (complimentary reakfast served from 6:30-9:30). Was a perfect location for an overnight stop on our way home to Chicago from...More

Thank Melissajoy73
Response from Kimberley R, General Manager at SureStay Plus Hotel by Best Western Reno AirportResponded 3 weeks ago

Thank you for taking the time to write a review. We are thrilled to know you enjoyed your short stay with us. We do have complimentary coffee from 4am- 6am at the coffee bar for when you come back. We strive to provide the cleanest,...More

Reviewed March 14, 2018

This used to be a Best Western. My wife and I stayed here 2 nights in March. Very comfortable large room with a good king bed. The staff is nice and they give you coupons for 25% off your breakfast at their regular restaurant. They...More

Thank longball44
Response from ibflying2work, General Manager at SureStay Plus Hotel by Best Western Reno AirportResponded March 15, 2018

Thank you so much for your kind review. We are working very hard to improve in all aspects of our Property. It is guest like you that keep us striving to make sure the SureStay Plus Reno Airport is your Home away from Home. Warmest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$71 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
$71 - $192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Reno
#13 Family Hotel in Reno
#14 Romantic Hotel in Reno
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveler (36)
Room & Suite (23)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
jumbach
December 21, 2017|
AnswerShow all 2 answers
Response from Kaptrekker | Reviewed this property |
Contact the hotel directly with this question.
0
Votes
Gary K
April 14, 2017|
AnswerShow all 3 answers
Response from Kim A | Property representative |
We have 24 hour shuttle service.
0
Votes
Maralene M
February 7, 2017|
AnswerShow all 7 answers
Response from Kim A | Property representative |
Yes, you can park your vehicle until you come back. There is a $9 a day charge for the days that you are leaving your vehicle.
0
Votes
Room Tips
"Ask for an interior room to avoid freeway noise."
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"Go see Donner Pass"
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"If you need wireless check it is working before you book there are many others without these issues."
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"The hot tub/fitness center is on the north side"
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