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SureStay Plus Hotel by Best Western Reno Airport

Traveler (48)
Room & Suite (30)
Dining (10)

About

#16 of 63 hotels in Reno
Location
Cleanliness
Service
Value
Come enjoy our warm family atmosphere of SureStay Plus® Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. Enjoy our beautiful courtyard with fireplace and seating area. Each detail has been passionately chosen. Along with our spectacular rooms, we also offer over 6500 square feet of gorgeous meeting & conference rooms with a audio visual sound system.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Free parking
Room service
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
919Reviews
11Q+A
100Room tips
Traveler rating
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  • 148
  • 67
  • 67
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Popular mentions
this hotel we have used in past because of their parking availability for leaving car when we fly. that part of the trip is very organized, always available to take and pick up, and the drivers are very friendly and helpful in handling our luggage. We decided to stay this night
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Review collected in partnership with Best Western
Hotel's Favorite
I have stayed here several times. I like that they are pet friendly. On this trip I didn't have my dog along but on previous trips they have treated us well. This was a week long visit and the rate was great for the king bed room and housekeeping kept it very nice. I will
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Review collected in partnership with Best Western
Response from SureStayPlusRNO, Manager at SureStay Plus Hotel by Best Western Reno Airport
Responded 1 week ago
Dear valued guest, Thank you for your review. It is good to hear that you you enjoy both the pet friendly rooms, as well as the non pet rooms. We are also happy to hear that you appreciate our rates. We feel that we should provide an excellent product for a fair price to our guests. I will pass on your compliments to our hard working Housekeeping staff:) We welcome you back anytime!
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a great place to stay if you're in town for something other than gambling, Quiet and clear. Excellent mattress for a great night's sleep. Convenient to the airport and the freeways. I don't think you could match the value (price vs. quality) any where in the area.
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Review collected in partnership with Best Western
Response from SureStayPlusRNO, Manager at SureStay Plus Hotel by Best Western Reno Airport
Responded yesterday
Thank you for the wonderful review! We appreciate you and we hope that you will join us again for a great night's sleep in the future:)
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Arrived with a confirmation but the hotel was not aware. I booked using the best western site. Thanks to Aileen and Kathy for their correcting this issue in a prompt and professional manner. The pool was closed which would have been nice to know at booking. The property is very
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Review collected in partnership with Best Western
Response from SureStayPlusRNO, Manager at SureStay Plus Hotel by Best Western Reno Airport
Responded yesterday
Hi Rick, It was a pleasure assisting you. The pool will be opening soon so get ready for a nice, refreshing swim! We look forward to seeing you again.
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This hotel deserves 7 or 8 stars not just 5. From the time we checked in to time we left this place was an ideal place to stay. Customer service was top notch when we checked in as the front desk clerk made sure that there was a cart at the back door when pulled our vehicle to
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Response from SureStayPlusRNO, Manager at SureStay Plus Hotel by Best Western Reno Airport
Responded 5 days ago
Dear valued guest, We really appreciate your wonderful review. It is good to hear that you were comfortable and that you enjoyed your stay from beginning to end! We do hope that you return to Reno and that when you do you stay with us again:)
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Previous
PRICE RANGE
$69 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western renoreno best western
FORMERLY KNOWN AS
Airport Plaza Hotel
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
269
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