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BEST WESTERN Airport Plaza Hotel

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BEST WESTERN Airport Plaza Hotel
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734 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Fairfax
Reviewed 4 days ago NEW

Go out of their way to help. Door to door service with a smile. I felt that I have known them all my life because we were on first name basis, hi on passing, and checks on you constantly. Highly recommended to anyone traveling through Reno

Review collected in partnership with Best Western
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Helpful?
Thank Steve L
Atlanta
Reviewed 4 days ago NEWvia mobile

Stayed here in order to catch an early morning (6am) flight. Across the street from airport (RNO) and offers free airport shuttle (although I'm told you can walk to airport in 5 minutes). Very friendly staff and hotel offers room service.

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Helpful?
Thank dasydnor
Olympia, Washington
Reviewed 1 week ago

My wife and I, traveling with friends, were pleasantly surprised by this hotel, the service, and the staff. It exceeded all our expectations. It afforded the modest rates that we have come to expect from Best Western properties, but at an up-to-date and spacious facility conveniently located across the street from the Reno Tahoe airport. It had the ambience of...

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Helpful?
Thank davidlworkman
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. We are so pleased that our Hotel met with your needs and expectations. We do hope to see you again on future travels to the area.

Reno, Nevada
Reviewed 1 week ago

There for a family medical appointment. Trouble getting specific handicap room & we booked a month ahead of time. One front hotel clerk gave us a hard time. I wish they had more handicapped rooms available. They only have three & one is a smoking. Which I don't smoke.

Review collected in partnership with Best Western
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Helpful?
Thank loriep89
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I do apologize for any confusion or difficulty in your getting a handicap room you had requested. I will be going over your concerns with our front desk staff.

Reviewed 2 weeks ago via mobile

We stayed for a night arriving on a late flight and before heading out to Tahoe. As one was expecting the typical airport hotel, this one exceeded somewhat the expectations. Staff is friendly to the point of being "too" friendly in asking severa times and making sure all is well. Not saying that as a complaint but the opposite. Room...

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Helpful?
Thank Cruisin4brusin
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Glad to hear that our hotel met your needs before your trip to tahoe. Thank you for staying with us, and we hope to see you on future trips.

Concord, California
Reviewed 2 weeks ago

We stayed in Reno waiting for highway 395, closed by snow, to open to Southern California. Some friends recommended the Best Western Airport, and, I must admit I was a bit skeptical. (I've had some disappointing stays at Best Western's in California.) But all of my surprises here were pleasant. Clean and modern room; easy parking; friendly and competent staff;...

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Helpful?
Thank N_skier
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I am so pleased to hear that we were able to accomodate your Hotel needs while you had to wait for the highway to reopen. Our location does provide us availability to assist stranded passengers. Glad to hear that you were able to get your breakfast in the restaurant. I...

Bainbridge Island, Washington
Reviewed 2 weeks ago

WE stayed here with our dogs recently and it was quite excellent. Its nice to find a quiet well managed place near Reno that is not part of a Casino. The restaurant closes at 10 but there are other options nearby. The staff were all quite friendly.

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Helpful?
Thank David W
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I'm pleased to hear that during your travelling with your dogs our hotel met with your families needs. We hope that you choose to stay with us again on future trips.

Idaho
Reviewed 2 weeks ago via mobile

This is a very nice hotel, it deserves the high marks. We stayed 1 night, wasn't interested in a casino hotel. The lobby is spacious and clean. The late night clerk was very friendly and quick with check in. Our king room was spotless and nicely appointed...extra points for the lights and heater already on! Comfy bed and excellent shower...

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Helpful?
Thank FSCBosses
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I'm glad our hotel met with your expectations. We are implementing new training for our restaurant. Hopefully on your next visit to the area you will choose to stay at The Best Western Airport Plaza, and try our restaurant at that time.

Fort Collins, United States
Reviewed 2 weeks ago

I was in Reno for a trade show. My days are long. I need a place to relax, and get good quality rest. The great breakfast at the restaurant was a definite plus. I will come back here again when I come back for another show. The room was clean, the bed was comfortable, and the staff was quick, helpful,...

Review collected in partnership with Best Western
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Helpful?
Thank Barry F
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. It's great to hear you were able to take advantage of our restaurant on property. I'm glad you enjoyed the great breakfast. I'm glad to hear our hotel, and staff met with your needs and that you are considering us on your return visit.

Twin Falls, Idaho
Reviewed 3 weeks ago

Our flight was cancelled due to weather so we had to find somewhere to crash for the night. She gave us a stranded traveler discount THEN upgraded us to the PRESIDENTIAL SUITE for FREE!! Someone give this girl a promotion!

Review collected in partnership with Best Western
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Helpful?
1Thank johnmI5670PM
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. I'm happy to hear Jenny was able to assist you after your flight cancellation. She is a great asset to our Best Western Family.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 

Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502
Location: United States > Nevada > Reno
Price Range: $81 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Best Western and Hotels.com so you can book your BEST WESTERN Airport Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Reno
Reno Best Western
Hotel Style:
#3 Best Value Hotel in Reno
#12 Business Hotel in Reno
#14 Family Hotel in Reno
#14 Romantic Hotel in Reno
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Airport Plaza Hotel staff and other travelers.
7 questions
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Reno, Nevada
12 days ago
San Francisco, California
8 months ago
Red Bluff, California
Las Vegas, Nevada
over a year ago
Fallon, Nevada
over a year ago

See all questions (7)

Questions? Get answers from BEST WESTERN Airport Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Location is between the airport and the freeway, but noise did not seem to be an issue.”
 of 5 bubbles N_skier, 2 weeks ago | Read review
“Very quick access to the airport. If you have a problem, just let them know.”
 of 5 bubbles 490peggyg, Nov 22, 2016 | Read review
“Ask for a room away from the interstate”
 of 5 bubbles Steve111111, Nov 12, 2016 | Read review
“It's a quiet place but better on the side away from the InterState/expressway.”
 of 5 bubbles BD609, Oct 31, 2016 | Read review
“Check first to see whether they have a loud party planned. Or just tolerate the noise until 1 a.m.”
 of 5 bubbles 698KW, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question