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BEST WESTERN Airport Plaza Hotel

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BEST WESTERN Airport Plaza Hotel
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719 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Aurora, Missouri
Reviewed 4 days ago NEW

I alway stay at this Best Western when flying from Reno. Clean, comfortable and friendly staff. Close to airport with shuttle. Restaurant was very good. Good choice and prices were good. Wait staff was friendly.

Review collected in partnership with Best Western
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Helpful?
Thank Pam R
Mira Loma, California
Reviewed 5 days ago NEW

I work nights so daytime sleep is very important to me. The Airport Best Western has always been a great place for me to stay and get the rest I need. I would recommend this hotel to anyone that likes it quiet.

Review collected in partnership with Best Western
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Helpful?
Thank leonh238
Palo Alto, California
Reviewed 1 week ago

After being caught in a storm in the Truckee / Tahoe area, we drove here for a place to stay. Stayed one night. The room was clean, if dated, and the bed was reasonably comfortable. There appeared to be many affordable food options inside and around the hotel, including the foodie restaurant, Shawarmageddon. Receptionists should be trained to greet both...

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Helpful?
Thank CLColbert
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Your feedback help us to improve. We are in the process of renovating. We are also doing training/retraining with the staff. I am sorry that they did not greet everyone in your party. We hope that you will be back again to see the changes we are making and give...

Reno, United States
Reviewed 1 week ago

Team was exceptional and made our stay very comfortable. Cleaning staff was awesome. Our 70 lb pup was right at home. We just moved to Reno and they had information on the area ready for us to start exploring our new home. Thank you for taking such good care of us. The Novaks.

Review collected in partnership with Best Western
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Helpful?
Thank 738cecilian
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for lovely review. We enjoyed having you and your pup stay with us. We are happy that you all felt comfortable here. We look forward to seeing you again. Sincerely, Kim Acosta General Manager

Pendleton, Oregon
Reviewed 1 week ago

Stayed two nights midweek. My room was quiet, clean, and comfortable. They provide quick shuttle service to and from the airport. Staff were friendly and cheerful even before 4am. There is a full restaurant, coffee shop, and bar downstairs.

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Helpful?
Thank Velda A
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for writing a review. We are pleased that you enjoyed your stay with us. We hope to see you again. Sincerely, Kim Acosta General Manager

Mumbai (Bombay), India
Reviewed 2 weeks ago

Conveniently located, this hotel is ok for a quick stay in or out of Reno airport. The location is literally across the street from the airport terminal and we checked in for a night after landing at 11:30pm. Our check in process (there was no one else there) was extremely slow as the distracted receptionist keep doing other things while...

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Helpful?
1Thank D_Starman
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Your feedback helps us to improve. We are sorry that we didn't exceed your expectations. We are working on improving and hope that you will return to see the changes and give us a chance to exceed your expectations. Sincerely, Kim Acosta General Manager

Reno, United States
Reviewed 2 weeks ago

We had an easy check in, nice stay, and fast check out at this property. The only problem, which I feel is major, is there was a dog running around barking in our hallway. When we went to see what was going on, there was dog feces on the hallway floor. We reported it to the hotel staff. The owner...

Review collected in partnership with Best Western
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Helpful?
Thank E2106KMaaronw
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for your review. We apologize for the guest that did not have control of their dog. We do have policies for guests with pets and we did deal with that guest. I am sorry that it caused an inconvenience for you. We hope that you will return and give us another chance. Sincerely, Kim Acosta General Manager

sparks, United States
Reviewed 2 weeks ago

My wife and I stayed here again for one night as we had to fly out early in the morning. We have stayed at this hotel many times over the years and the last 2 stays were not that great. We have not stayed there in over 3 years as I was not very happy with the quality. We decided...

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Helpful?
Thank Ken E
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank your for the review. We are happy that your stay was better this time. We are constantly working at improving and hopefully next time you come things will be even better for you. We hope to see you again soon. Sincerely, Kim Acosta General Manager

Reviewed 3 weeks ago via mobile

Not a bad hotel. It was clean. Check in took forever. We are at the restaurant. Food was normal, bill was high. Took forever to get the food to us. Rooms were pretty clean. Toilet seat and towel rack fell apart.

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Helpful?
Thank Laura S
Kim A, General Manager at BEST WESTERN Airport Plaza Hotel, responded to this review

Thank you for taking the time to write a review. Your feed back help us to improve. We are sorry that we didn't WOW you and that you had some issues. We hope that you will come back again to give us another chance. Sincerely, Kim Acosta General Manager

Henderson, Nevada
Reviewed December 11, 2016

This is the best hotel I've had for a long while everyone is happy, professional, friendly, beautiful appearance, easy location to everything you need to get to , very clean rooms, a lot of parking,and the beautiful lobby and the food at the restaurant is great, reasonable price

Review collected in partnership with Best Western
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Helpful?
Thank lilboogielyons
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Don't gamble when it comes to scoring a great Reno hotel, when choosing an affordable and luxurious room is this easy.This Reno airport hotel is close to both the airport for those early morning flights and many attractions in the area. Airport parking in Reno can be expensive and quite the headache, but that's all taken care of here. Save that money for testing your luck at the slots or craps tables. You've already hit the jackpot by choosing this Reno hotel.This Reno BEST WESTERN offers an unbeatable location, airport parking and stellar curb appeal. Business meetings are a breeze when working with our Reno hotel events staff and state of the art equipment. Of course, after that presentation has been given, or the deal has been sealed, it's time to make the most of the biggest little city in the world.Local event celebrations like air races, hot air balloon festivals, Street Vibrations, Harley Davidson events, Burning Man, and rodeos are all packed with fun. Sporting events including basketball, volleyball, soccer and baseball reign supreme here. Maybe you're in town for one of the many conventions. Maybe you're simply traveling through en route to Virginia City or Tahoe. No matter what your plans, our Reno hotel is your oasis in the desert. Avoid travel traffic out of the airport if you've just landed by selecting a great deal on a clean, comfortable room at this Reno hotel.The state capital and National Guard military base regularly brings in civil servants and service men and women for work. Get pampered even if you're on the clock.Book a wonderful room at BEST WESTERN Airport Plaza Hotel for the easiest stay of your life! ... more   less 

Additional Information about BEST WESTERN Airport Plaza Hotel

Address: 1981 Terminal Way, Reno, NV 89502-3215
Location: United States > Nevada > Reno
Price Range: $72 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Airport Plaza Hotel 3*
Number of rooms: 269
Reservation Options:
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Also Known As:
Best Western Reno
Reno Best Western
Hotel Style:
#5 Best Value Hotel in Reno
#12 Business Hotel in Reno
#14 Romantic Hotel in Reno
#14 Family Hotel in Reno
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Airport Plaza Hotel staff and other travelers.
6 questions
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San Francisco, California
7 months ago
Red Bluff, California
Las Vegas, Nevada
over a year ago
Fallon, Nevada
over a year ago

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Questions? Get answers from BEST WESTERN Airport Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very quick access to the airport. If you have a problem, just let them know.”
 of 5 bubbles 490peggyg, Nov 22, 2016 | Read review
“Ask for a room away from the interstate”
 of 5 bubbles Steve111111, Nov 12, 2016 | Read review
“It's a quiet place but better on the side away from the InterState/expressway.”
 of 5 bubbles BD609, Oct 31, 2016 | Read review
“Check first to see whether they have a loud party planned. Or just tolerate the noise until 1 a.m.”
 of 5 bubbles 698KW, Oct 22, 2016 | Read review
“Get a room on the first floor. Elevators are slow.”
 of 5 bubbles annahM2683BJ, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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