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    Hilton Garden Inn Reno

    9920 Double R Blvd, Reno, NV 89521-8901
    Hotel website
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    7/30/2017 7/31/2017
    $206
    $161
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    Traveler (57)
    Room & Suite (59)
    Dining (7)
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    Overview
    • Excellent49%
    • Very good31%
    • Average14%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “front desk” (66 reviews)
    “nice hotel” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn Reno
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Atlantis Casino Resort Spa
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    Hampton Inn & Suites Reno
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    Peppermill Resort Spa Casino
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    Hampton Inn & Suites Reno West
    257 reviews
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    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (576)
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    1 - 5 of 570 reviews

    Reviewed 4 days ago

    On business travel with a government agency, we chose to stay at this hotel based on exceptional past experience -- this stay was a nightmare, due to poor attitude and horrible customer service provided by Mr. David Michel and some of his new staff. However,...More

    Review collected in partnership with Hilton Garden Inn
    Thank Wayne C
    Hotel's Favorite
    Reviewed 5 weeks ago

    This is an excellent hotel. The staff was friendly and rooms were clean. This lived up to the expectations of the "Garden Inn" brand. It was a nice experience as we passed through Reno and didn't particularly want to go through the Casinos.

    Review collected in partnership with Hilton Garden Inn
    2  Thank AARON G
    Response from David M, General Manager at Hilton Garden Inn RenoResponded 4 weeks ago

    Dear AARON G: Thank you for taking the time to post your review. The team and I celebrated your positive feedback. We look forward to serving your lodging needs on your next visit. Sincerely,

    Reviewed 1 week ago via mobile

    We stayed at this hotel for a night while sightseeing in the area. The rooms were fresh, updated and very clean. Was very excited that they still have the Garden Sleep System beds. So many HGIs have taken them out. They are the reason we...More

    1  Thank r440m
    Response from David M, General Manager at Hilton Garden Inn RenoResponded 6 days ago

    Dear r440m; Thank you for taking the time to write such a positive review. The team and I review all comments and were pleased that you enjoyed the hotel as well as the area. We were very pleased that you enjoyed the Garden Sleep System...More

    Reviewed 1 week ago

    This hotel was satisfactory in every way except for the airport shuttle. I made my reservation here because I have liked Hilton Garden Inns and this one advertised an airport shuttle. When I called from the airport for the shuttle I was told the shuttle...More

    1  Thank James R
    Response from David M, General Manager at Hilton Garden Inn RenoResponded 6 days ago

    Dear James R; Thank you for taking the time to post a review. Your comments allow us to better serve all our guests. Please accept my apologies for the communication error regarding the Airport Shuttle. While we insured that our web site had that service...More

    Reviewed 1 week ago

    Great Hilton location not too far from the Reno Int Airport. Front desk staff friendly & engaging even with a late check in. The evening front desk person was from Minnesota & just as nice as can be.Was also nice to be greeted as a...More

    Thank Carolinaguy1
    Response from David M, General Manager at Hilton Garden Inn RenoResponded 6 days ago

    Dear Carolinaguy1; Thank you for taking the time to complete a review. It is through comments such as yours that allow us to better serve all our guests. I have shared your comments with the team members (Jenny, Christina and Randy) you mentioned. We certainly...More

    Atlantis Casino Resort Spa
    4,666 reviews
    #1 of 64 hotels in Reno
     
    Hampton Inn & Suites Reno
    701 reviews
    #16 of 64 hotels in Reno
     
    Peppermill Resort Spa Casino
    10,557 reviews
    #3 of 64 hotels in Reno
     
    Hampton Inn & Suites Reno West
    257 reviews
    #4 of 64 hotels in Reno
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $133 - $279 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Reno
    • #9 Romantic Hotel in Reno
    • #11 Family Hotel in Reno
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Hotwire, Priceline, Hilton Hotels Direct, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Reno reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Nevada >
    • Reno
    • Also Known As
    • Hilton Garden Inn Reno Hotel Reno ,
    • Reno Hilton Garden Inn
    Add Photo Photos
    Traveler (57)
    Room & Suite (59)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (34)
    Bathroom (11)
    Business Center & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    BKMSwan
    March 25, 2017|
    Answer Show all 4 answers
    Response from Lincoln H | Reviewed this property |
    Great restaurants twisted forks was my favorite. Rims in the casino was great, downtown also had some great places to eat and they are all within 20 minutes. Local breweries was also good to hang out with friends or just by... More
    1
    Vote
    Novawildcat89
    March 9, 2016|
    Answer Show all 3 answers
    Response from MoseW24 | Reviewed this property |
    I did not use the shuttle drove there. check with the hotel
    0
    Votes
    Scott E
    April 14, 2015|
    Answer
    Response from rojelionava | Property representative |
    Our even numbers are in front of the hotel . Rooms 1-5 and 35-34
    0
    Votes
    Room Tips
    "I always request closer to the elevator and they were quiet enough."
    Read review
    "Go up, my son. Upper floors."
    Read review
    "Beware of mid night deliveries to kitchen (4am actually)"
    Read review
    "For quiet, room towards the pond."
    Read review
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