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Top marks for Steve, daytime bartender. Remembers everyone's name and what they're drinking. Great payouts from the machines, jackpots wins everyone I'm there.
Guest service is always great. Mrs.Cruz and her team are excellent.
The bad: The restaurant. Food is hit and miss. One time...More
Thank billy e
Response from Manager424242, Manager at Gold Dust West Casino and InnResponded December 12, 2017
Thank you for your feedback and we will continue to try to improve! Thank You for the kind words as our staff takes great pride in providing great service!
I am a regular player at the GDW, also a local. #138950, and a Senior!
June 27, My husband and I went there to play, as we usually do twice a week.
I went to the Grill to order some food to go, and was...More
1 Thank EY4PEAK
Management response:Responded August 17, 2017
We are sorry your experience was sub-par. That's not our norm. We hope you will give us another try.
My friend took me out for a small tour of Reno and the spots he hits up after the club. This happened to be one of them. Nice people. Alot of people in the casino part but very few in the dining area at 2...More
We went to this location specifically for the Chicken Fried Steak and the Prime Rib dinners. The restaurant serves some of the best Chicken Fried Steak we have had. They also had a special on Prime Rib that was served exactly the way we like...More
This is the gem! This is a moderate size casino, not as large as the big resorts but it is very nice! It is located a block or so behind Sierra Sid's (the Union 76 Gas Station casino). The casino is a very nicem bright...More