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Siena Hotel

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Siena Hotel
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635 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Woodson, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great room, friendly staff, great view of Riverwalk, enjoyed the outdoor pool. We ate breakfast from the coffee shop on the patio overlooking the Riverwalk. It was convenient to walk around downtown and a short drive to Lake Tahoe. We did not experience any inconvenience from the construction or remodeling.

Helpful?
1 Thank travelingcounselor1
Saratoga, California, United States
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Siena Hotel has the best location in Reno. The only Hotel on the River. I've always enjoy their hospitality. Alicia Hodge gave a nice river view room. Karl the bartender at the White Water Lounge makes excellent drinks. Siena makes their guests feel at home.

Helpful?
Thank Marylou A
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you so very much for your kind review! I will be sure to pass on to Alicia and Karl. We are very fortunate with our location on the river and glad you enjoyed your view. We are all encouraged to interact with our guests - one of the best aspects of our jobs! We look forward to welcoming you... More 

Los Angeles, California
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel does not have a casino, a restaurant or room service. There is a coffee shop in the lobby open 9-1p and a bar open after 6. The staff is VERY friendly and full of hot young guys, if you're into that kinda thing. The pool is open air and beautiful complemented by a large elegant jacuzzi. It has... More 

Helpful?
1 Thank Michele K
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you for your review, I have to admit, your comment about our staff made me laugh. We have done our very best to alert all websites about the current renovation phase of our hotel. You are very correct when stating we do not have a casino, and to make it clear, it is not coming back. We will be... More 

SF Bay Area
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Siena was economical for a better comfortable hotel, and offered river view from our 7th floor room. The review is 4-star not 5-star because there are inconveniences due to construction, especially that we had to walk an extra 2 blocks when going to Virginia Street attractions or restaurants along the river because half of the grounds are closed off... More 

Helpful?
1 Thank CandaceBritt
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you very much for sharing your experience while staying at The Siena. Unfortunately right now we are experiencing some "improvement pains", but we are certain it will be worth it by the first quarter of 2017. We look forward to welcoming you back during a future stay, and be sure to request that river view! More 

San Jose, California
1 review
5 of 5 stars Reviewed 4 weeks ago

The Siena Hotel was very nice, clean and exceeded my expectations of hotels in Reno. However, I forgot one thing the night of my arrival at the hotel and that was toothpaste and very lucky for me that "Taylor" working that Friday night, 6/17, was kind enough to offer his own personal toothpaste as none was available that late night.... More 

Helpful?
Thank caballero228
Vicki S, General Manager at Siena Hotel, responded to this review

Wow - what a great review! Thank you for taking the time to write us about your stay. Taylor will most definitely be reading this review and will be commended. Taylor arrives for each of his shifts ready to help and exceed our guests expectations. We look forward to welcoming you back for a future stay. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The entire hotel is non smoking which is awsome. The rooms ae well maintained everything looks new. The staff is polite and helpful. Taylor was very helpful after bringing our bags he made sure we had everything we needed.

Helpful?
Thank Tony F
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you so very much for taking the time to tell me about your stay. Yes, we love being a non-gaming and non-smoking property. Glad you found the property and your rooms in nice condition - but just wait until you see us after our renovation we are just about to begin. Taylor is an absolute asset to our team... More 

Vancouver, Washington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel was such a surprise to us as we had been searching for a hotel that was pet friendly and close to downtown. The hotel is not new and is being remodeled, but the rooms were clean and good sized , had a comfy bed, refrigerator and a shared microwave in the lobby for guests to use. The staff... More 

Helpful?
Thank little31930
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you very much for your kind review. Yes, we love our guests and furry friends alike here at The Siena - and that will not change when we convert to The Renaissance Reno in the first quarter of 2017. I will commend the staff for your comments, and we will all be here to welcome you and your little... More 

Level Contributor
138 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

When I drove up and saw massive renovation I almost drove away. I'm glad I didn't. The room I have is far from work area. The room quality beats Hilton et al., and the staff are great. Despite work on hotel, the room was epic and span when I arrived. The cleanliness beats 99.99 percent of all hotels I've been... More 

Helpful?
Thank RPata
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you so much for your kind review. I am happy to hear the renovation was outweighed by a spic and span room and the service you received from Amara. We are lucky to have superstars in our housekeeping department and front desk. Our location is spectacular - downtown, on the river, and yes, surrounded by a great selection of... More 

1 review
4 of 5 stars Reviewed June 19, 2016 via mobile

Hotel was nice, spacious, and had a well-appointed room. Only glitch was that the hot tub wasn't operational. But the swimming pool was. The high point was the service by the valet Taylor, who helped with the luggage and drove me to and from downtown several times. Really friendly young man, efficient and helpful. Kudos to Taylor!

Helpful?
Thank Gerald F
Vicki S, General Manager at Siena Hotel, responded to this review

Thank you so very much for taking the time to tell me about your stay, and I do apologize for the condition of the hot tub. We are waiting on a part that we will receive next week. Taylor is a true asset to our team. I am happy to hear you were able to enjoy his spirit for hospitality.... More 

Novato, California
1 review
5 of 5 stars Reviewed June 17, 2016 via mobile

Taylor went out of his way to get my phone charged, he has helped me numerous times with directions, room service and dinning recommendations. Thank you very much for the wonderful stay and excellent service! definitely coming back to the Siena next week, when I come back in town for the last couple nights of the rodeo. Hoping to see... More 

Helpful?
Thank courtneybovero
Vicki S, General Manager at Siena Hotel, responded to this review

Hooray Taylor! Thank you for taking the time to tell us about your stay. We look forward to welcoming you back. Taylor is an asset to our team - he will be commended! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The hotel is currently under renovation and offers limited dining options. ... more   less 

Additional Information about Siena Hotel

Address: 1 South Lake Street, Reno, NV 89501
Location: United States > Nevada > Reno
Price Range: $112 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Siena Hotel 4*
Number of rooms: 214
Reservation Options:
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Hotel Style:
#8 Casino Hotel in Reno
#11 Romantic Hotel in Reno
#13 Business Hotel in Reno
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