I would like to take this time to commend the housekeeping staff. They go above and beyond to keep your room clean plus to keep you restocked with supplies. The only suggestion that I have would be that they put more than two waters in the room. Two waters isn’t enough for one day. Thank you.
Atlantis is world-class for quality of service at every level and for excellence in safety and sanitation. We enjoyed fabulous food at Manhattan Deli and at the newest dining destination, Red Bloom. The new Atrium Bar is gorgeous with upscale cocktails. Concierge rooms feature luxury bedding and stunning views. We'll always return to Atlantis and highly recommend it to others for a wonderful time.
My family traveled to Reno for my daughter's high School graduation. Atlantis had so many things to do for my grandson which is only four years old, and my wife and two daughters. The pools were amazing, arcade was unbelievable. Food and room was amazing. Thank you so much.
I have to give 5 stars to my best friend in Reno Miss Menchie Espiritu I did not know anything about having a host. She was super sweet and kind in allowing me to ask any question I had, I had plenty. I would recommend the Atlantis casino overall but miss Menchie sealed the deal of it being the best of Reno keep employing these great people.
The host at Atlantis, Menchie Espíritu, was extremely helpful during my first visit in April. She introduced herself and we chatted at length about all of the amenities and things to do at the resort and in the Reno area. She gave me her information so I could contact her for help with any future visits. When I contacted her today she text me right back and helped me with special arrangements for my sons wedding next month. She definitely went above and beyond.
I stayed at the Atlantis for a Vendor Show-which was also held here. What a great experience. The staff was so accommodating, I felt very at home. Parking, sleeping, getting to work-all seamless. And the set up for the food show-one of my all time favorites.
My friends and I occasionally enjoy the Saturday or Sunday buffet. We always ask for server Tony at Toucan Charlie. His service is always personable and professional, making the experience even more enjoyable! He is the best.
Kudos to the entire day shift staff for the Atlantis craps table, including Gelene, Amy (2), Scott, Paul, Mark (2), Jeff, Masha, Roger, and Kaipo. This group makes the gaming especially fun, and are very competent in managing the frenetic activity. They take and place bets very quickly, and pay accurately your wins. Finally, the supervision is superb, with Jacki Du and Linden Hough supporting this excellent crew.
My family and I dine at Red Bloom. Service was excellent. Our server was friendly and attentive. I also want to appreciate Eden Moore, casino host. She’s awesome and always willing to help. Overall great experience.
I was at the Atlantis recently for a business convention and decided to stay over night to indulge a bit, and WOW! Did I make the right choice! I had so much fun with my coworker that came with me. We were consistently checked upon asking if we wanted or needed anything! The drinks came quick and kept coming! Then I was approached by the most personable Casino host I’ve ever had the pleasure of dealing with, Menchie Espiritu talked with me for some time asking about my experience, what brought me in to the Resort and in general just how my experience was going. She really gave off such a nice vibe that I knew I would have to come back. Such a welcoming and friendly environment. That is hard to find!
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