Eldorado Resort Casino
11,066 reviews
#9 of 64 Hotels in Reno
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345 North Virginia Street, Reno, NV 89501-1136
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$59
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Free cancellation until 06/27/21
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About
#9 of 64 hotels in Reno
Location
Cleanliness
Service
Value
Experience timeless luxury and friendly, personal service in the heart of Downtown Reno. Escape to the Eldorado Hotel Casino, named "Best Rooms and Suites" by Casino Player Magazine, where every detail has been considered in order to provide you with the stay of a lifetime. Lose yourself in the nonstop excitement and elegance of our luxurious Reno hotel casino. Choose from our nine award-winning Reno restaurants, including the world-renowned La Strada and Roxy. Browse for one-of-a-kind memorabilia in our shopping boutiques, or check out a Broadway-style performance in Reno’s newest showroom. Whether you are traveling for business or pleasure, the Eldorado offers the ultimate choice among downtown Reno casinos.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Free airport transportation
Valet parking
Wifi
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Evening entertainment
Nightclub / DJ
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
24-hour front desk
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Location
Full view
100Great for walkers
Grade: 100 out of 100
86Restaurantswithin 0.3 miles
44Attractionswithin 0.3 miles
Contact
345 North Virginia Street, Reno, NV 89501-1136
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Rental CarsSee rental cars from $17/day
11,066Reviews53Q+A100Room tips
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Popular mentions
I have always been able to upgrade a comped room to something better and pay the difference. Since the merger, that is no longer allowed. You can request the upgrade, but there is no guarantee you will get the room. Was my favorite place to play in Reno, stay at Eldorado and gamble at Silver Legacy. I was there in October 2020 and gambled like always, but earned much fewer points. They know what I won on October 31st and were calling me for the next two weeks trying to get me back. I get the same offers from GSR and Peppermill so I will spend my money there in the future. They don't know how to treat their gamblers anymore. No wonder Caesars was in trouble and needed someone to bail them out. Too bad Caesars seems to be in charge after the merger. HASTA LA VISTA BABY!!!!…
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Date of stay: October 2020
Helpful
We live only an hour from Reno, so it’s always a go to for a quick get away. We typically stay at the Peppermill resort, but because of a specific Craps Game that my husband wanted to play, which is only found at the El Dorado, we decided to give the El Dorado try. The price was right so we booked a room. While the check in process was quick and easy and the staff was polite and helpful… This did not make up for the absolute disappointment in the room. To begin with, the carpet was filthy, The bedding felt like sandpaper, The bathroom was terribly dirty and in disrepair. Our sink overflowed when used, And the bathtub would not hold water because it leaks so much. It was a complete disappointment. I probably wouldn’t stay here if they paid me or gave me a free room.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Jennifer Just, Owner at Eldorado Resort Casino
Responded 4 weeks ago
We sincerely apologize for your experience. Can you please Direct Message us with the best contact phone number or email address to speak with you directly? Thank you, Eldorado Resort Casino
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Great food strong drinks!!! Great prices. The atmosphere was fun and free!!! All of the staff was great as we were a little new to the area and very personable!!! I cannot say enough of this place!! The food was nicely cooked and not dry or rushed so to speak!!!
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Jennifer Just, Owner at Eldorado Resort Casino
Responded Nov 23, 2020
Thank you so much for your review and great 5-star rating!. We really appreciate you taking the time to share your experience with us. We're happy to hear you enjoyed your visit and hope to see you back again soon! Thanks again! The Brew Brothers at Eldorado Resort Casino
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+1
I stayed for 4 nights at El Dorado, overall it was very enjoyable. Social distancing and masks were enforced. Hours of restaurants were a bit tightened and they didn’t start table game until around 11AM. Limits were also raised on tables because they are getting less people on the tables which is understandable. Hotel room was very clean no complaints. Very, very professional and friendly dealers at blackjack, baccarat, and craps. Specifically I’d like to commend, Patrick, Jamie, Kent and, Tom but every dealer was excellent as well. Thank you for making it a very enjoyable experience. However there was one sour spot in my stay and that was a casino host I talked to the day before checkout. I will usually talk to a host to see if I’m eligible for any sort of comps. I definitely do not expect any because I play table games and I’m not a high roller but you never know. This lady told me I had won too much and if I had lost $10k maybe they’d give me a comp. I was just flabbergasted. I’d never heard a casino host say something like that before. That’s not even how comps work unless Caesars and el dorado function differently then every other casino I’ve played at. It’s about your average bet and how long you play. A simple, sir your play doesn’t qualify you for any comps but if you keep playing or play for larger amounts maybe we can do something later would have sufficed. I found it completely rude and it soured what was otherwise an overall very nice trip. Overall I would recommend el dorado however, do not talk to the casino host in the corner office. Find one of the other two hosts they have or maybe a host at silver legacy since your play there also counts for el dorado. 3 stars only because of that host otherwise I would’ve given a 4.…
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Date of stay: September 2020Trip type: Traveled on business
Helpful
Response from Jennifer Just, Owner at Eldorado Resort Casino
Responded Oct 2, 2020
Thank you for providing your feedback and letting us know about this issue, George. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Your feedback has been shared with our Casino management team for their review and attention. We hope you'll give us another opportunity to better serve you ion the near future. Thank you, Eldorado Resort Casino
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We had to get away since we hadn’t left home for months. We took Amtrak from Sacramento to Reno and spent 2 nights at The Eldorado. It was the perfect location. Only a five minute walk from the Amtrak station. The person who checked us in was friendly and helpful. Our room was large. The bed was quite comfy. It was quiet and the A/C kept us cool even though the weather was hot. I really liked that The Eldorado, Silver Legacy, and Circus Circus are all linked so you don’t have to walk outside to get to each venue. Not all of the restaurants and stores were open due to Covid restrictions but we found great places to eat. We had GREAT sushi at Sushi Sake and enjoyed Happy Hour at Brews Brothers. I would highly recommend The Eldorado for a nice getaway.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Jennifer Just, Owner at Eldorado Resort Casino
Responded Sep 11, 2020
We love to receive feedback from our guests about their experiences and sincerely thank you for your awesome five-star rating, Marci. It's great to know you enjoyed all aspects of your visit and we hope to welcome you back to visit us again very soon. Thanks so much! Eldorado Resort Casino
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PRICE RANGE
$92 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eldorado hotel reno, eldorado resort reno
LOCATION
United StatesNevadaReno
NUMBER OF ROOMS
815
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Claim Your Listing Frequently Asked Questions about Eldorado Resort Casino
Which popular attractions are close to Eldorado Resort Casino?
Nearby attractions include Puzzle Room Reno (0.2 miles), Greater Nevada Field - Reno Aces & Reno 1868 FC (0.3 miles), and Casino at Silver Legacy Resort (0.09 miles).
What are some of the property amenities at Eldorado Resort Casino?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Eldorado Resort Casino?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eldorado Resort Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Eldorado Resort Casino?
Conveniently located restaurants include La Strada, Brew Brothers Reno, and Roxy.
Are there opportunities to exercise at Eldorado Resort Casino?
Yes, guests have access to a pool and a fitness center during their stay.
Does Eldorado Resort Casino have an airport shuttle?
Yes, Eldorado Resort Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Eldorado Resort Casino located near the city center?
Yes, it is 0.07 miles away from the center of Reno.
Does Eldorado Resort Casino offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Eldorado Resort Casino?
Many travelers enjoy visiting McCarran Mansion (0.5 miles).
Does Eldorado Resort Casino have any great views?
Yes, guests often enjoy the mountain view available here.