I chose this pleasant looking hotel because is near the Valley of Fire East entrance. Starting our hikes before sunrise to avoid the strong sun rays of the Summer was our priority. An authentic Mexican restaurant across the street from the hotel satisfied our appetite.
Everything about this place is amazing. The staff is unbelievably friendly! We were checked in by a lovely lady named jody. We had a bunch of questions and she answered them with even more of a response than we were hoping for. This place truly does care about their customer service!! Breakfast is served from 7am-9am which was perfect for us. They have a bunch of different options. The pool and hot tub were such a good way to end the night relaxing in.
This is a small facility that was clean and well-maintained. Excellent stop for road trips to Las Vegas, Lake Mead, Grand Canyon, etc., although the location is not totally convenient. Friendly staff, Decent breakfast.
Average accommodations, but not much else in the area. Room was clean but a bit dated. Service friendly. Several garbage bags sitting outside back entrance doors until I mentioned it to staff. Yogurt at breakfast was 3 weeks out of date. Bathroom near lobby had no paper towels.
Unless I missed seeing something, this is THE place to stay in Overton. It looked pretty dull and strangely quiet when I drove up to it but it surprised me. Perfectly serviceable standard room, very clean, quiet. Friendly staff. WiFi was fine. TV was minimal but OK. Bed was comfortable. Breakfast is motel-standard -- chafing dish scrambled eggs, diced potatoes and sausage -- but just fine. The make-your-own waffle was a nice addition. Tables and chairs, that's it, But it did just fine for me for three days while I was exploring Valley of Fire State Park about 15-20 minutes away. The La Fonda Mexican Restaurant is across the road and I didn't see any other place that I wanted to eat so I went there all three nights. Nothing gourmet but lots of typical choice and the quality was just fine, too. If I were going back to the area for any reason, the North Shore Inn is where I would stay.…
We came here at the end of a week long road trip throughout Nevada, Arizona and Utah. This was the most expensive place we booked out of the whole trip. Our average was around 70-80 for a night and this was 127. We thought that would mean the place is slightly better that the other places we were in. We were not expecting luxury but we hoped for a good stay. Unfortunately, the previous cheaper spots turned out to be more comfortable and cleaner than this one. To start with the positives- we liked that there was a working pool and hot tub. We enjoyed the views from the pool area. The sheets were clean. There were extensive breakfast options in the morning. The negatives- the bathroom was not cleaned properly. Upon further inspection, there was streaks down the front of the toilet that I can assume was pee - it was yellow. Also, there were small hairs in the tub. The worst part however was the shower wouldn’t drain. We had to wait 15-20 mins between each shower and while showering- you have to stand in your own bath water. We went to front desk to ask them to help drain it (because we thought it was clogged) and they said they would send someone to help. They didn’t. While we waited for the person that never came- the tub finally drained and we just used it again. It was a very average stay. Would not stay again.…
We spent two nights and had no complaints. The rooms are clean, water in the shower was hot. TV and WiFi work great and the internet speed was good. The bed was comfortable and the pillows were GREAT! The only negative thing I could say is they are still in the covid mode, no breakfast other than a paper sack with snacks and a drink. Otherwise. this is a great place to stay if you're driving the Logandale trials or hiking the Valley of Fire. Oh, we didn't have our dog with us, but got to play with the other quest's puppies, just an add perk.
Extremely poor customer service. This property showed no availability online, but there were few cars when we drove by. We called and were told the rate would be $65.??/night, plus $10/night for one rollaway. We asked the clerk to repeat the price, because we wanted to be sure. We needed 2 rooms, so it should have been $66 x 2 + $66 x 2 + $10 x 2 = $284ish. When we arrived, I was charged $287.30 for ONE ROOM. I was confused, and the clerk stated, “No. I said $95 per room per night.” They had already processed my card, and I asked for the transaction to be canceled. The clerk said all she could do was issue a refund, and she didn’t know how long it would take to process.
Everything was good. The king bed was comfortable and the room was clean. Booking and check in were smooth and without a hitch. The air controls worked just fine and the unit was not too loud, lending to a comfortable night’s sleep. Staff were friendly - no complaints.
My wife and I came into town for a funeral and were told that this property was a good place to stay. When we arrived the lobby was barricaded off except for the front desk which was protected by plexiglass to keep the guests from getting too close. The room was nice but had a musty smell. No soap of any type so we called the front desk to get some and we were told that there vendor wasn’t out? There was also a sign on the front door that read “ Due to the pandemic breakfast would not be served. One would think that after this amount of time the owners would have figured out how to keep supplies in stock and provide advertised amenities. House keeping is only done between guests staying in the rooms unless you want to pay extra for the service. I have had better stays at motels with a “6” on the side of their building.…