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First and foremost, we were told this place was recently purchased and will be undergoing major renovations. We hope that is true. It has been through the typical Vegas = millions of visitors over the years = beat up. We were delighted that Serene is...More
Omg so wonderful I luv everything about this property. Down to the scenery the quietness very relaxing must stay here very friendly staff helpful never negative all positive vibes. Very safe place respect all their customers he cater to all their needs.. Two thumbs up
Needed to spend 5 days in Las Vegas and i must say that choosing Serene was a Fantastic Choice. I have been assisted really well since Day 1 especially by Darren @ the remainder of the Main Reception team who helped with everything I needed...More
Thank Matthaeus G
Response from Devereaux A, Front Office Manager at Serene, a Vegas ResortResponded 2 weeks ago
I want to thank you so much for taking the time to write such a nice review of your recent visit to our property. We are so excited to see you had such a great experience at Serene. I am pleased to see...More
I left the hotel and received an extra charge of 75 $ as the portable heater was missing from my room. I live in Sweden, I was in town to visit CES for 2 days and travelled with a hand luggage so there was really...More
1 Thank Stellangela87
Response from SereneVegasResort, other at Serene, a Vegas ResortResponded January 24, 2018
I do apologize on this , I would like to further look into this and see what I can do for you. If you can please send me a direct email to me email@example.com . Once again there may a misunderstanding I will...More
Okay, so I called the hotel to let them know if it was possible that we could check in around midnight or 1a, the person on the phone said yes when we got there the person at front desk said no. He claimed...More
I would guess it will take years and millions of dollars to bring this resort up to its old glory days. There are much better resorts for the same or less money that I personally would sugget you look into.
Response from oxnarddragonlady | Reviewed this property |
This is not an A hotel. It is a boutique hotel off the strip and does cater to the party crowd. The rooms are large and comfortable. It is a little on the run down side - but, in my experience, it is clean. Ask for a pool... More
This is not an A hotel. It is a boutique hotel off the strip and does cater to the party crowd. The rooms are large and comfortable. It is a little on the run down side - but, in my experience, it is clean. Ask for a pool view. You are not getting a hotel on the strip, but the value is great. If the reviews scare you that much - chose another hotel. Your honeymoon should be an event to remember - not something to fret over. Good luck and congratulations.