I have stayed there in the past and it was great however this Visit was not a good one ... The floor I was on smelled really bad like old mops and the poolside was completely packed with little supervision for the kids that were running around-super loud . I don’t think I will return to this hotel
The room is nice but the furniture is very uncomfortable . Not sure if it is my fault because with all the walking we do. But I would stay here again. The kitchen is well stocked with things to cook with. Bed is nice and firm
I got this resort from a friend that had a week trading through interval international . First night I could not sleep the room smelled of mildew and urine. I complained and they sent maintenance up and he sprayed the carpet with some type of chemicals. Why Who wants to inhale fumes from the spraying. Did not offer to change rooms. I said ok so this is how they treat owners of resorts I’m like ok then I find out they don’t come to clean nor dump the trash. How nasty is that ? So last night I had to run out my room to pick up my Uber order because you have to have a key to get to your floor now mind you I’m here as a guest that owns a 2 bdrm resort timeshare and was put into a studio and I had to pay $69 guest certificate to stay here. ( Worst mistake) but anyway I ran out without my key and when I go to get another key I’m being interrogated by the front desk like I don’t belong here. Hmm is it because I’m African American!?? So I said nothing went to my room with help of my husband letting me back in. Well today my husband went down to get his key reprogrammed and he showed his ID has the same last name as mines and they would not give him a key to get back into the room. I had to go downstairs to show MY ID in order to get a key. Now just 2 days ago my husband got a replacement key no problem. Today he goes go get his key redone as it stopped working and I was already upset from last night and then I show my ID and she still not giving me a key to my room?? I’m like what’s the problem so a manager steps in and calls security on me because they giving me hell about getting into my room. Why? Because I’m African American?? Do I not belong here??? Why must people be treated so disrespectful and then expect for you to maintain low tone while they pretty much sit up there and call you a liar?? We did the timeshare presentation and they knew I was a guest but set me up like I was upgrading my timeshare package WTF they have no respect for your time nor do they have a good attitude when you tell no it’s not for you..why the attitude because you couldn’t scam me!?! Please don’t stay at this place !! Beware and run for your life unless you will be disappointed about the whole experience.…
they not refund room deposit more than 6 month . i stay here last october 2020and i book 2 rooms .until now still not refund. i try to call them . and i try to send email also .so plz refund my money back i will be in vegas next week im sure i will not forget my money
While you are staying here you will be offered a time share presentation so beware of this overpriced scam. If you do go to the presentation take advantage of the freebies they offer but don't be a fool and buy it. The hotel room itself was nice and spacious but we had problems with our toilet that wouldn't flush that took a long time for the maintenance man to repair. The elevators kept going out one at a time and it was super busy too. The hotel is in a good location right next to the Strip but without being right in front with all the noise.