Hilton Vacation Club Polo Towers Las Vegas

Hilton Vacation Club Polo Towers Las Vegas

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Avg. $93 /night, 10/14 - 10/15
$364
per night
$228
per night
$92
per night

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About

4.0
#90 of 251 hotels in Las Vegas
Location
4.6
Cleanliness
4.4
Service
4.2
Value
4.2
Daily Resort Charge includes: Basic guest internet: PressReader access: board games: barbecue equipment: 50% off Rodizio at local dining Pampas: $15 off 1 hour massage or facial. Ideally located in the center of the Las Vegas strip, our hotel has a rooftop pool and an observation deck with a view of the strip. We're 10 minutes from Harry Reid International Airport and the Welcome to Las Vegas sign. Little ones can enjoy our children's pool and splashpad and adults can enjoy our spa services and fitness center.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Vending machine
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Room service
Safe
Seating area
Sofa
Iron
Wake-up service / alarm clock
Refrigerator
Kitchenware
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish
Hotel links

Location

3745 Las Vegas Boulevard South, Las Vegas, NV 89109
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Harry Reid International Airport
Boulder City Airport
20.7 mi
See all flights
MGM Grand Station
7 minLas Vegas Monorail
4.0
4.0 of 5 bubbles3,539 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

At the Hilton Vacation Club Polo Towers Las Vegas, guests appreciate the hotel's convenient central location and the spaciousness of the rooms but are often dismayed by additional fees such as parking and resort charges. While the lack of casino noise is a relief for some, others are troubled by noise from construction. The atmosphere is described as tranquil yet marred by outdated decor. Amenities are deemed satisfactory, yet the service receives criticism for being unresponsive, and there are mixed reviews regarding cleanliness and housekeeping.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Unresponsive
Amenities
Satisfactory

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3,539Reviews259Q+A100Room tips
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Detailed Reviews
peterleec wrote a review Jan 2023
Fort Lee, New Jersey
Hotel's Favorite
5.0 of 5 bubbles
Importantly Polo Towers is a clean and high service resort. The public transportation bus stop is in front of the hotel from the airport: Northbound and across the street at the MGM, back to the airport: Southbound. Connecting to the 203 buses will bring you to Chinatown where the Kung Fu Thai & Chinese Restaurant is very affordable and tasty. The 203 buses will take you to the KJ Dim Sum & Seafood Restaurant located inside the Rio Las Vegas Casino.
Las Vegas is a very exciting vacation week and close to all shops or outlets or entertainment.
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Review collected in partnership with this hotel
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Polo Towers, Owner at Hilton Vacation Club Polo Towers Las Vegas
Responded Feb 6, 2023
Thank you for your 5-star rating! We hope to provide you with another amazing experience on your next visit. -MS
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stmalcolm wrote a review Feb 2020
United Kingdom
5.0 of 5 bubbles
The mixed reviews did make me wary (especailly as it is a Time Share property) but £55 per night (Expedia with flight from San Diego) was too good to miss. However being set back from the Strip makes it quiet (we had a 5th floor suite) and is well placed next to Planet Hollywood. In my opinion there is no safety issue going from the Strip to the hotel.

The check in was quick and easy, the room is enormous with Kitchen, Lounge & bedroom. Kitchen has cooker, coffee maker and full set of cooking utensils. There is a shop on the ground floor and Walgreens is very close.

Light touch housekeeping, they leave you alone if you have the privacy sign out, and will revisit on the same day if requested.

The do invite you to the desk for an introductory chat. Not pushy for a timeshare presentation.

We enjoyed the space and the option to prepare breakfast at the Polo Towers.

Beware of the resort fee. I later found out that Vegas.com had a great price on this property.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Polo Towers Las Vegas
Responded Feb 18, 2020
Thank you for the fantastic review, we greatly value your feedback! We're very happy to hear you enjoyed your stay and hope to have you back again in the future. -GP
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Sunshinegirl wrote a review Feb 2020
4.0 of 5 bubbles
This resort is nestled in the middle of the Vegas strip. It is mid strip and conveniently located across from the Miracle Mile shops located in Planet Hollywood. One block from CVS and a couple of blocks from Walgreens. The staff was very courteous although we were lied to by one of the concierge staff attempting to sell us on a timeshare presentation. The resort itself was clean and spacious, we booked the 2 bed 2 bath suite which included a connecting room and was provided with a rollaway bed free of charge that was actually comfortable. It wasn’t the fold up kind but a regular full size mattress on a metal frame.

I would definitely stay here again.
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Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Polo Towers Las Vegas
Responded Feb 12, 2020
We're so happy to hear you would be willing to come back - thank you for your feedback and we hope to welcome you back soon. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vegas2007 wrote a review Jan 2020
Toronto, Canada
5.0 of 5 bubbles
I have been going to Vegas now for 14 years/36 Trips from January 2006-January 2020 and always been Polo Towers and knew it was a timeshare but never looked into it. This time around I was checking airbnb and then Priceline as I really didn't want to stay in a hotel with nothing but a bed in the room. The biggest expense in traveling is food and drinks. I came across Polo Towers on Priceline and got it for $370 canadian dollars for 3 nights. The place is amazing. Perfect location right on The Strip beside MGM Grand and behind the Hawaiian Market. You cannot ask for a better location. I got the Studio Suite. Checking in the girl at check-in allowed me to check-in early as I got there around 1pm. The Studio Suite was perfect me me.its cool how the bed comes down from the wall. When you put it up, you have the sofa as you put the cushions on it and move the small tables over. The balcony was what Inreally liked. Each morning I had a tea and sat outside on the balcony. Great view looking North towards Cosmopolitan and Planet Hollywood. There is no stove or full size fridge in a studio but that was fine as the medium size fridge was perfect with the microwave. I walked over to Walgreens and grabbed a few cans of stuff to microwave and put some drinks in the fridge. You get dishes, glasses, mugs, coffee maker, utensils, paper towels, dishsoap, dish towels. The bed was super comfy. You definitely feel very at home. I was lazy on my 2nd day and didn't bother going out anywhere until that night. The staff are top notch and not once did anyone bother me about timeshares. I definitely will stay here again no question. Great place and clean.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Polo Towers Las Vegas
Responded Jan 30, 2020
Thank you for the wonderful review! It's a pleasure to have you as a guest and we look forward to welcoming you back next time. 🙂 -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NYPanda888 wrote a review Jul 2020
Forest Hills, New York
4.0 of 5 bubbles
The hotel is right on the strip, very central and close to the other hotels and restaurants. I had a 2 bdrm suite, which was very spacious with a kitchen and living/dining room and large en-suite. The 2 bdrm had a Murphy bed, smaller bdrm and small bar are with a coffee maker, and both rooms have balconies. It was especially nice to be able to get a view of the strip from the suite.
The drawbacks are the restrictions around the pool. Due to social distancing, only a limited number of people can use the pool so unless you go in the morning, it’s difficult to be able to use it. You won’t even know until you go there and someone is there with a clipboard who will put your name and phone number down on the waitlist. Also, the hours of operation are limited (8-6) and the hot tub is under construction.
There is an underground parking lot but it has limited spaces so unless you go early, it’s likely going to be full and you’ll need to use the overflow lot outside. These are the main amenities you’re paying for in the $32 daily resort fee so if you don’t have a car or don’t swim, you’re not getting much.
Also, due to covid, there is no housekeeping. If you need something, they will bring it up to you.
Other than these drawbacks, the rest of the stay is pleasant. The location and suite make up for the inconveniences.
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Date of stay: July 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chiara Delstanche, Other at Hilton Vacation Club Polo Towers Las Vegas
Responded Aug 3, 2020
Thank you for taking the time to share your candid feedback! Our team appreciates it. -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James Collins B wrote a review Jan 2020
Anoka, Minnesota
5.0 of 5 bubbles
I have been visiting Las Vegas on a regular basis since 1973. Most of the hotel/casinos in downtown and the strip have been my accomidations at least once. Just returned from four nights at the Polo Towers, my first time there. Most incredible lodging in Vegas due to:
Easy parking. Zero wear and tear on the unit and the common areas was evident, and spotlessly clean. Great location. Super nice staff, upon arrival I was hunting for my room, and a maintenance guy saw me looking and guided me. The whole staff was like that. My lodging was not a mere "room", it's an actual apartment with full kitchen, balcony large enough for several people, fantastic views over the strip, fast elevators. Even the hot water is somehow set up to arrive immediately upon turning the faucet. High quality towels and bed sheets. Great mattress and pillows. No one ever bothered me for one second about buying a time share. My one bedroom unit had two flat screen TV sets with all the cable channels. The bathroom was huge. The full size refrigerator had a working ice maker. They left a giant coffee packet for each day of my stay, with a full size coffee maker. There is even a dish washer. I won't be staying anywhere else in Vegas after this experience. Polo Towers must be run by somebody who knows what they are doing. I seldom bother to write a review, but this place deserves it, and I have zero business relationship to whatever Diamond Resorts is.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Polo Towers Las Vegas
Responded Jan 28, 2020
Wow, thank you for the kind words! We're thrilled to hear you had a wonderful stay and enjoyed all of our amenities. We look forward to welcoming you back many more times. 🙂 -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
toohip wrote a review Mar 2020
Denver
4.0 of 5 bubbles
We were looking for an inexpensive hotel withing walking distance of the T-Mobile Center to attend the Pac 12 tournament, and not have to pay exorbitant parking fees. This was a good value we got on hotelwire.com (hotwire.com). They have free parking, and yes resort fees for about $35/night. When the tournament cancelled due to virus, the front desk said we had to talk to hotwire to get a refund if we wanted to leave because of the virus. We're seniors with asthma. After two days of calling hotwire, they tried to negotiate a refund, but desk said no. I wrote to the Area manager for Diamond Resorts which owns the hotel, and explained, I understood the typical no-refund policy but in the case of this national pandemic, our age and health, we would like to make a personal plea. He wrote back and said I will get a refund of both the resort fees and our room rate. Very pleased. but the front desk when we check out 2 days early couldn't give me a receipt indicating I would be receiving the refund, even when I showed them the Area manager's email. So I'm still waiting to see if I get the refund. Stay tuned.

The room, was a studio, and though it said "murphy bed" it's kind of always down. It makes into a sofa I guess, but you have to ask for the cushions to do that. Small kitchenette that was very nice, with adequate dishware and utensils. Very nice shower and bathroom, and even a balcony. I would come back and stay here again.
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Date of stay: March 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Diamond R, Manager at Hilton Vacation Club Polo Towers Las Vegas
Responded Mar 21, 2020
Thank you for your feedback! We completely understand the concerns surrounding COVID-19, if you need further assistance please email CustomerServiceSM@diamondresorts.com -GP
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tric wrote a review Sep 2022
E.wa
4.0 of 5 bubbles
Good location on strip to access nearby casinos, so unless you want to venture further than the strip while in Vegas you don't need a car here like you do at some of the other Diamond properties in Vegas. It does edge on what has been a little "grittier" section of the strip, but as of September 2022 the area is closed down and getting a facelift so hoping this area will be rather nice by next year. 1 bedroom suites and villas are nice size with suites providing a parking lot view and villas providing a strip view. Fitness center is nice and has an attendant during open hours, unfortunately there is no access outside those hours. Rooftop pool is nice with both semi-shaded areas and sunny areas, again the open hours could be a little longer for the pool and hot tub. The new norm most places seems to be no daily housekeeping unless you pay for it, but Polo Towers will text you twice a day to check if you need anything and will bring more towels etc if asked. Avoid the sales presentation, update, or whatever they want to call the meeting - the new Hilton people are nice, but it is ultimately still a sales pitch with the usual veiled pressure to take advantage "TODAY ONLY".
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Review collected in partnership with this hotel
Date of stay: September 2022
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Polo Towers, Owner at Hilton Vacation Club Polo Towers Las Vegas
Responded Sep 28, 2022
Thank you for taking the time to provide us your feedback and 4-star rating. We are so glad you enjoyed our resort and we had all that you needed for a wonderful stay! We hope to provide you with another amazing experience on your next visit. -MS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrea L wrote a review Dec 2022
Wheatland, Wyoming
2.0 of 5 bubbles
We rented a 2-bedroom unit for our family. It turned out to be a lockout situation with the 2nd bedroom in a hotel room setup. This was not a big deal, but we thought it was odd that the single unit had a Murphy bed instead of a regular bed. The larger unit did have a full kitchen, but it was missing a spatula for cooking eggs, lids for skillets, and a pizza cutter. Neither unit had a broom, mop, dustpan, or vacuum cleaner, which was a first in our experience with timeshares. If we had decided to use the housecleaning service it was an additional $100 per visit on top of the $261 we already to pay in resort fees for basically nothing. Like another reviewer stated, we could not access the pool or hot tub, and when the spa was closed, so was the exercise room (same area). Also, we had to pay extra for parking, about $175 since part of our family came a little later in the week in a separate vehicle. When leaving, we asked to use one of the luggage carts to bring our items downstairs and were told that none were available. Apparently, they are only available when using the valet parking, which we couldn’t because we have a pickup. We picked this resort because it was close to Top Golf. Next time, we will stay at the Grand Desert across the street from Top Golf. We’ve stayed there before and it was nicer and the parking was included. On the upside, the staff checked on us daily to see if we needed to refill any amenities and the grocery store on site was not overly priced compared to other places on the Strip.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: No free parking. Daily resort fees do NOT include cleaning, and for us, pool, hot tub, etc.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Polo Towers, Owner at Hilton Vacation Club Polo Towers Las Vegas
Responded Jan 3, 2023
Thank you for taking the time to share comments about your recent stay with us at Polo Towers. We regret to hear the accommodations failed to meet your expectations. Your feedback will be used to improve future resort stays. Hope to welcome you back very soon! -MS
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Nina S wrote a review Feb 2023
3.0 of 5 bubbles
Polo Towers is in an excellent location on the strip, making it very easy to get around to the different casinos. The staff is extremely pleasant and helpful. I have been staying at Polo for over 20 years, and it’s definitely showing its age in the rooms. It’s great to have a kitchen and the size of the suites is decent, but the beds aren’t very comfortable, the hvac is noisy, and every time we would shower the smoke detector would beep from the steam. Some paint and new fixtures would go a long way in improving the feel of the rooms. In spite of the great location, walking down the driveway/road toward the strip is super creepy at night. There are people sleeping/passed out along there. Polo should consider investing in outdoor security people and lighting to guide people safely to the strip until the new shopping center is built on the former site of the old Hawaiian Marketplace.
Suggestion: If you stay here, you will want to pick up your own toilet paper at the nearby drugstore. The rooms have really cheap single ply tp, and you’d be better off wiping with a piece of cardboard.
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Date of stay: February 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Ask for a strip view and a high floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Polo Towers, Owner at Hilton Vacation Club Polo Towers Las Vegas
Responded Feb 6, 2023
Thank you for taking the time to provide us this detailed feedback. Our team will absolutely learn from your constructive feedback and use it to improve moving forward. We hope to welcome you back soon! -MS
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sian M asked a question Feb 2024
Cardiff, United Kingdom8 contributions5 helpful votes
Is the pool open March
Answer from John P
3 contributions1 helpful vote
Not sure. Best if you call the property
Answer from Linda P
Manchester, New Hampshire, United States79 contributions32 helpful votes
There was a public parking lot directly behind the Polo Towers that was a good deal cheaper that we used. You could come & go as you wanted, get your own car, no valet (no tipping, no waiting). We found it much more convenient. It wasn't a garage, just an open lot. I can't remember the name of it, or the amount. But if you drive around the building when you get there, you will see it.
Answer from prioritylegal
8 contributions1 helpful vote
They are a good size. You could easily accommodate 5 or more people. The master bedroom is very large and has room for a cot. The living room has a pull out sofa that sleeps 2.
Tony L wrote a tip Sep 2024
234 contributions76 helpful votes
3.0 of 5 bubbles
"Visit Denneys for breakfast. The MGN Grand and Excalubur buffet lunch are both good. The Deuce bus is slow for long distance travel. Take the monorail."
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Michelle M wrote a tip Sep 2024
9 contributions
5.0 of 5 bubbles
"Pretty much in the middle to casino's - MGM, Bellagio, Venetian Flamingo and shopping and food. Take the bus its only 8.50 all day ride"
Read full review
Swapnil S wrote a tip Sep 2024
Frisco, Texas38 contributions19 helpful votes
1.0 of 5 bubbles
"Avoid like the plague"
Read full review
Taxychick wrote a tip Sep 2024
31 contributions13 helpful votes
1.0 of 5 bubbles
"Stay anywhere else"
Read full review
Barbara W wrote a tip Aug 2024
26 contributions46 helpful votes
4.0 of 5 bubbles
"Wait till November when the construction stops in the new building in front of the hotel before you make reservations. "
Read full review
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PRICE RANGE
$129 - $259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
polo towers villas hotel las vegas, polo hotel las vegas, polo towers las vegas, polo towers vegas, polo club las vegas, polo las vegas
FORMERLY KNOWN AS
Polo Towers Suites
LOCATION
United StatesNevadaLas VegasThe Strip
NUMBER OF ROOMS
829
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON VACATION CLUB POLO TOWERS LAS VEGAS - Updated 2024

Frequently Asked Questions about Hilton Vacation Club Polo Towers Las Vegas
Which popular attractions are close to Hilton Vacation Club Polo Towers Las Vegas?
Nearby attractions include Nathan Burton Comedy Magic (inside FlyOver) (0.2 miles), Aussie Heat (0.09 miles), and Raiding The Rock Vault (0.2 miles).
What are some of the property amenities at Hilton Vacation Club Polo Towers Las Vegas?
Some of the more popular amenities offered include free wifi, a pool, and a fitness center.
Which room amenities are available at Hilton Vacation Club Polo Towers Las Vegas?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Vacation Club Polo Towers Las Vegas?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Hilton Vacation Club Polo Towers Las Vegas?
Yes, parking is available to guests.
What are some restaurants close to Hilton Vacation Club Polo Towers Las Vegas?
Conveniently located restaurants include Bubba Gump Shrimp Co., Garrett Popcorn Shops, and Fat Tuesday Miracle Mile Shops 505.
Are there opportunities to exercise at Hilton Vacation Club Polo Towers Las Vegas?
Yes, guests have access to a pool and a fitness center during their stay.
Is Hilton Vacation Club Polo Towers Las Vegas located near the city center?
Yes, it is 0.6 miles away from the center of Las Vegas.
Are any cleaning services offered at Hilton Vacation Club Polo Towers Las Vegas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Vacation Club Polo Towers Las Vegas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hilton Vacation Club Polo Towers Las Vegas?
The staff speaks multiple languages, including English and Spanish.
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