Love the theme of this casino. Lots of restaurants and tables are reasonable. Staff friendly and helpful. I will come and stay again. This is my favourite hotel/casino. Location is really good from airport.
We were being harassed by our neighbor and the staff would not do anything to help. We went back and forth with security and front desk and no one could help us. We received a noise complaint within 5 mins of getting into our room and as security can see there was only 3 people in the room with no tv on nor music playing, we haven’t took off our shoes yet. 5 mins past Security came back again and stated the same person called, security mentioned to us they knew there were no noise coming from our room but still would have to evict us if there’s another complaint. As security was leaving our neighbor comes out and asked are they going to be quiet now. At this point we knew were being harassed. Again no help from front desk or security.
This was a great stay! Friendly service, full staff, great gaming and great food and shopping. What else is there? We had exceptional food from America and Nine Irishmen as well as Toms Urban (don’t miss the rib eye steak and cheese dip).
I really enjoy my stay at this hotel. The room was really clean. I highly recommend it. The time that I spent at the pool was incredible. There was a DJ playing music all day. It was a really good experience.
New York New York is a great, affordable place to stay! The atmosphere is great, they have a lot of good food options, and you can easily walk outside and explore other casinos and stores. I always love coming to this hotel/casino.
Got off the plane at noon and was in my room before 1pm. They upgraded me to a suite and took off the resort fees. The staff could not have been nicer. They really make you feel at home. The steak house Gallaghers was amazing. Everything was cooked perfect. The waiter Chris made you feel like you were the only people there. Just excellent service ever step of the way.
Enjoyed our stay! Would stay again. Bellman were awesome. Room was clean. Staff were friendly and nice location was perfect. Son loved the arcade. The Big Apple show was funny and entertaining. Hershey store milkshakes were awesome for a midnight stroll.
I’m aware that this isn’t a luxury hotel. Service was adequate, but the room was unacceptable… Wet towels in the sink, no tissues, and used toiletries. The good news is that this is very airport accessible, and there’s no danger of getting caught in strip traffic while you’re trying to get out of town
It was perfect for our quick 4 day trip! Only thing I would change would be the room was so hot and the air only went to 65° all the restaurants were fabulous! Would definitely stay there again. Close to everything
Visited in May, solo. I stay over in Las Vegas on my way to Honolulu frequently to break up a very long day and I like to try out different hotels. Lots of things to see here! Check in was ultra smooth. I have the app for the electronic key on your phone but it has been marginally successful to say the least. There was someone at the registration desk to help walk people through their many kiosks. She printed a key for me and directed me to my room in less than 5 minutes. This was one of the more successful check ins I’ve experienced. The casino floor is a little dark and somewhat Smokey but plenty of action. Lots of smiles The restaurants and shops are well done and fun to look through. Pool was very nice. Not too crowded—a little overkill with the blasting beats but everyone seemed to be having a good time. My room although a bit dated was very clean and I had everything I needed. Bed decent—pillows NICE. My experience was very good. Location very good as well.…
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