The stay was very comfortable and satisfactory. The bed was to die for. I slept like a baby. We had a problem with our tv remote and called the front desk…Edwin from prop ops came by in 5 min to fix our problem. Very friendly and nice
Great hotel, on the strip, my only complaints are that we are supposed to be cautious and cleanly right now during covid and my room had a thick layer of dust and other signs, showing the shortcuts taken while cleaning the rooms. Also the bed wasn't very comfortable. I woke multiple times throughout the night from discomfort.
Room was ok except for tub and sink constantly backing up. Walls are super thin as we could constantly hear the people in the next room. Had to call security twice as the noise level was a bit much for time of night thus the low quality of sleep rating. Quite frankly it bothered us that they weren’t asked to leave the hotel since they had already been asked to quiet down the night before, and the overwhelming stench of pot use from that room seeping into ours was a bit much
Great place but I don't charge my guests to park at my place. Won't be back only due to having to pay for parking. Rooms and Staff were great, need more waitresses and refrigerator in rooms. Otherwise 5 star
NYNY provides the best service to their customers by being friendly and attentive. There are great dining choices and even high end Gallaghers offers an outside dining counter to watch sports while still enjoying their melt in your mouth steaks. The gambling is fair- just wish they would stop removing the older reel dollar slot machines. We have become pretty loyal to NYNY and have made friends with several employees there. Oh and should mention very comfortable beds and pillows!