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Mandalay Bay Resort & Casino

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#35 of 264 Hotels in Las Vegas
Certificate of Excellence
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Mandalay Bay Resort & Casino
Mandalay Bay Resort & Casino
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2,910 Reviews from our TripAdvisor Community

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Showing 2,633: English reviews
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Reviewed yesterday NEW

Hotel was spotlessly clean and SO comfortable and spacious!! The room came with two large closets as well as dressers, bathrooms were huge with both a tub and a standing shower, view was incredible, no noise from other rooms, overall excellent!! The staff is incredibly friendly and accommodating as well. I had to split my reservation because the online booking...

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Helpful?
Thank Squishy R
Reviewed yesterday NEW

The rooms are clean with anything you will need is all there. They have customer service that is one of the best I have ever experienced. I had to wait for a long time for Check-in for some system glitch but their representative offered water, apologized multiple times and gave me $75 credit towards food.

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Helpful?
Thank Ashok T
High Point, North Carolina
Reviewed yesterday NEW

Super nice. Very spacious rooms and the casino was very nice. Love the underground tunnels that lead around the rest of the strip. Didn't have time to see the Michael Jackson show but I'm hoping to this coming year. The resort fees are a bit much, but the pool area is amazing, guess you're paying for that.

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Helpful?
Thank Bryan S
Reviewed yesterday NEW

I stayed here 4 nights in March (regular room) and 4 in April (Sky View Suite as a VIP), and have stayed several times before in the past few years. Unfortunately I have found the quality of the experience to be declining rapidly, and the support from Guest Services is either unavailable, nonexistent or begrudging. It's certainly not a dump,...

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1Thank Nakoa G
Reviewed yesterday NEWvia mobile

Staff is friendly, great restaurant selection. Love the beach/pools! Easy to navigate floor plan. Beds are great, and the shower/bathtub were exactly what I needed for travel. Next time I'm bringing the kids.

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Helpful?
Thank Theresa F
Los Angeles, California
Reviewed 2 days ago NEWvia mobile

I used MyVegas points for a "free" room which ended up costing just over $50 after the resort fee and parking. I really hate how Vegas hotels charge the resort fee, and then they added a parking fee, and recently increased the parking fees. I have millions of MyVegas points so I figured it's better to stay in a nicer...

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Helpful?
Thank Todd H
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this review

Dear Todd H: Thank you for enjoying our plush room accommodations and remarkable resort facility. We appreciate you giving us a try. We do regret, however, any disconcertment experienced as a result of our resort fees or enhanced parking. As part of our efforts to enhance all aspects of the guest stay, we implemented these programs to more effectively meet...

San Diego, California
Reviewed 2 days ago NEWvia mobile

Had never stayed here before, but was thrilled with the room. My kids screamed when they saw how huge the bathroom was, and having a separate shower and tub was very convenient. Parking was easy and wifi worked great for a little work before hitting the pools. Pools busy but was able to get chairs and was very relaxing. Kids...

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Helpful?
1Thank WeRaZoo
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this review

Dear WeRaZoo: For relaxing family fun, Mandalay Bay is the perfect place to stay here in Las Vegas. We boast a huge array of amenities like our fabulous Beach Pool complex, our intriguing Shark Reef aquarium, as well as amazing entertainment like our highly touted show, Michael Jackson ONE. Guests also find our accommodations are plush and spacious, and our...

Reviewed 2 days ago NEWvia mobile

Although the room was spacious, the bathtub dripped the entire time we were there, the sink leaked from underneath whenever you turn the water on, and worst of all there was mold and food under the lid of the ice bucket! Absolutely disgusting! Long hold times for guest services-very frustrating! This was my first time visiting this hotel, and will...

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Helpful?
Thank Patricia D
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this review

Dear Patricia D: It is disheartening to learn that your time at Mandalay Bay proved so unsatisfying. We apologize for the in-room plumbing issues you endured, as well as the uncharacteristic service delays committed by our staff. Please know these shortfalls do not reflect our best efforts, and they will be addressed to prevent their reoccurrence. We value your patronage...

Brooklyn, New York
Reviewed 2 days ago NEW

Las Vegas is beautiful. The monorail is a good way to get around to nearby hotels...had a wee bit of a cleaning issue and a clogged bathroom sink..it was rectified quickly tho had a great vacation overall..

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Helpful?
Thank Trudy P
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this review

Dear Trudy P: We are certainly pleased your overall time here in Las Vegas and at Mandalay Bay in particular was quite excellent. Thank you for making note of our responsive service staff and our welcoming resort facility. We are truly grateful for the chance to earn your business and look forward to your return. Sincerely, Seth L. Guest Relations...

Illinois
Reviewed 2 days ago NEW

Recently spent a weekend here and was generally disappointed during the visit. Long elevator lines, the beach/pool area was crazy crowded (found that the MonteCarlo pool was under construction so folks were being sent to this hotel). Could not get a drink at the pool because I did not have my ID and they were protecting me from forgery.....The room...

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Helpful?
Thank FamFunIllinois
MGM_Resorts, Manager at Mandalay Bay Resort & Casino, responded to this review

Dear FamFunIllinois: We regret your Mandalay Bay experience proved somewhat unexceptional. We apologize that your time at our pool was unpleasant and that you encountered delays when utilizing our elevators. We are glad you found guestrooms quite pleasant. Please know we will work to correct these matters because your total satisfaction is important to us. We hope you will consider...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
Food & drink at the hotel
No photo provided
Lupo By Wolfgang Puck
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mandalay Bay Resort & Casino

Address: 3950 Las Vegas Boulevard South, Las Vegas, NV 89119-1006
Location: United States > Nevada > Las Vegas
Price Range: $129 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandalay Bay Resort & Casino 4*
Number of rooms: 3211
Reservation Options:
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Also Known As:
Mandalay Bay Resort And Casino
Mandalay Bay Hotel Las Vegas
Hotel Style:
#9 Green Hotel in Las Vegas
#13 Casino Hotel in Las Vegas
#18 Spa Hotel in Las Vegas
#19 Luxury Hotel in Las Vegas
#25 Family Hotel in Las Vegas
#27 Business Hotel in Las Vegas
#31 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travelers have asked, with answers from Mandalay Bay Resort & Casino staff and other travelers.
71 questions
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Questions? Get answers from Mandalay Bay Resort & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lower level floor”
FamFunIllinois, 2 days ago | Read review
“I had pool view which was nice. Would prefer strip view.”
Skiphenk, 2 days ago | Read review
“Ask for a room overlooking the strip and not the back side.”
Pcmcgrew, 2 days ago | Read review
“Strip View is worth it!”
253kl, 3 days ago | Read review
“Away from the elevator and the cleaning crew prep area. They start early.”
78leeannw, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question