The rooms in THIS HOTEL ARE proper and lovely: They're all good-sized , very spacious with huge upholstered headboards, high beds with firm mattresses, and a beautiful view . I loved the All day Buffet . Amazing
I've never been to Vegas so my initial choice was to stay at the Mandalay just to have a complete experience. I've been to resorts before and the resort was mindblowing. Just beautiful. The staff upon arrival was not friendly at all as the girl at the counter asked if we (my friend was with me) we're platinum members as if we didn't look like we did and we were directed to another line only for her to call me to check me in. The rest of the weekend was more of the same with some of the restaurants the worst plates food, stuff that looked like it was frozen and just dry and tasteless once heated and calling it taquitos. The server tried to rectify it but the experience was not close towhat was expected. Hopefully if I do come back it's a better experience but it's very unlikely for the price we paid for the weekend.…
Everything is great at the Mandalay Bay Resort & Casino. Steve Decastro with VIP services and Mike Piranio at the Race & Sports Book are outstanding in everything they do for you as a guest. You never have to leave the property to have a great time. Dinner, Gaming and entertainment is awesome. Take your partner dancing or look at the great views from atop of some of the activities they have. Ken Joseph
The pool hours are shorter than I expected. If you want to stay at the pool at the night, yu should check out the hours. In my case on weekday, they closed the pool at 7pm. It still hot and sunshining.
Thank you for being so accommodating and letting us make awesome memories even though there was flooding , Mandalay took care of us and upgraded our room so me and my family can have a memorable stay !
PROS: the hotel layout is easy and simple to get around, love the parking garage, the hotel itself is located at the end of the strip away from all the chaos, and the wave pool CONS: dirty dirty dirty. Both on this and the last trip I had, I booked general nonsmoking room with 2 queen beds. The carpet had crumbs and debris, the bathrooms were disgusting with urine stains on the toilet seat, hair in the tub. one of our trash cans was missing and we requested extra towels and a bin and never got them. I know the secret with hotels and motels is that things are not as clean as they appear but mandalay cleanliness is lacking to the point of not evening pretending to try/cover up. Also I received extra fees charged after a final invoice was printed during checkout. vegas had monsoon and storm warning and cancelled all flights so we had to drive 7 hours and not fly 1 hour, but check-in staff seemed to hesitate to refund resort fees when we never even used the resort the first evening. Also the hotel was overbooked and insanely crowded - and with the lack of room prep and cleanliness - I would think staff would be understanding to refunding a night that one DID NOT stay in a filthy room. …
Came for three nights for the Evolution Fighting Game Championship. Easy access to the convention center and to the arena. Clean, modern rooms. Very comfortable beds and bedding. Lots of choices for restaurants and food court food.
A poor experience with my stay. There’s a charge for every imaginable thing. Staff not knowledgeable about amenities throughout the property. Always handing off to another staff member. Most helpful person was the concierge after that it’s down hill
We stayed a room for 4 nights so we could walk to the new stadium for the Red Hot Chili Peppers concert. The staff at all of the venues were excellent. They have the best staff from the pools, casino, restaurants, shops, front desk, housekeeping. We really enjoyed our stay at Mandalay Bay. A few tips: bring your own tubes for the lazy River, they will blow them up for you. Citizens is the best coffee place. RESEARCH FOOD PLACES THE FOOD IS NOT GOOD AT MOST PLACES except the pizza place and citizens.
They have the best pool and the casino smells amazing!! Rooms are clean and nice. The staff is friendly and very professional!! Highly recommend this hotel and casino!!! The food there is great too with many options!! Don't miss the Foundation Room for adults. This bar is at the top floor with spectacular views of the strip!!