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I worked in Vegas years ago. My wife had never been. So we finally got the chance to take a vacation after 2 years. I chose the Golden Nugget based on reviews. We booked through Travelocity since we got a package deal with air and...More
First of all let me say I am a generous tipper. Always have been. I was shocked at how a carafe of coffee can go from 20$ to 30$ or 40$ with hidden fees. Won’t be going back to Vegas anytime soon. I’m surprised you...More
We attempted to watch the NCAA tournament in the Rush Lounge. Understaffed, overpriced, warm beer. Poor management. Like the didn’t know it would be busy on a Friday evening during March Madness? Pathetic.
Things were generally good other than the first night. I had booked a upgraded room months in advance. However, upon arrival I was informed that they didn’t have any rooms in that class available. We were down graded to a room in extremely poor shape....More
Not At All what I expected! These rooms are in very poor repair with old furniture and textiles. The not only did the bathroom sink have multiple cracks the bathtub did not drain in room 555. The refrigerator did not work in room 779. With...More
2 Thank sandinmyhands
Response from Ghamby2016, Guest Relations Specialist at Golden Nugget HotelResponded 2 days ago
It is our regret to hear that we failed to meet your expectations during your recent stay. You mentioned your disappointment in the room quality and poor service received. We would like to apologize that these unfortunate events took away from your stay with...More
Response from Ghamby2016 | Property representative |
Thank you for your inquiry. The VIP Check-In does qualify you for check in at the VIP Lounge but does not give you daily access to the the VIP Lounge itself. Also, please note the VIP Check-In is now $50, plus tax... More
Thank you for your inquiry. The VIP Check-In does qualify you for check in at the VIP Lounge but does not give you daily access to the the VIP Lounge itself. Also, please note the VIP Check-In is now $50, plus tax. Thank you!