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Room seemed a little outdated and worn. Even though the rooms are non smoking, they smelled like smoke. Easy check-in. I probably wouldn't stay there again. Easy to get to and close to everything, although the lobby is crowded during check in and check out...More
Response from TotalService, Specialist Eleanor at Planet Hollywood Resort & CasinoResponded June 2, 2016
Thanks for your review. While we are glad you enjoyed our location and the easy access to our property, we are sorry for your disappointment in your room. We do hope you will give us another try on a future stay.
Wasn't really sure what to expect from the reviews of the fountain view room. As with some other customers, we got the ugly over the roof view. My husband went downstairs and expressed how he was not pleased with the view. The staff was great...More
It is one of the best hotels I have stayed in. The hotel has over 2400 rooms, a huge casino, numerous restaurants, shopping plaza, swimming pool, Mandara spa, numerous banquet halls, almost everything that a luxurious hotel would have. The room was extra large with...More
Did not stay as a hotel guest here, however had a fantastic time in their casino. It is adjacent to the Miracle Mile shopping centre which offers a good choice in shops. The casino has some great slots and table games, which in the evening...More
Our rooms were nice, has minor needs fixing issues such as towel hooks broke,safe didn't work, lamp switch didn't work. The air conditioning unit worked but not very cold. They are cheap as hell with the rooms. No coffee pots,no refrigerators
All in all a...More
Response from TotalService, Specialist Eleanor at Planet Hollywood Resort & CasinoResponded June 1, 2016
Thanks for your review. We appreciate your feedback about improvements that can be made. We will be sharing your feedback with management. We do hope to see you again on a future stay.
Just come back, one pool was open and the flowrider surf machine was open also. It was pretty cold out of the sun still up there. I did notice a lot of the pool party opening parties start this weekend 24 March.