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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

Palms Place Hotel and Spa

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Palms Place Hotel and Spa
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2,160 Reviews from our TripAdvisor Community

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Showing 1,964: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I absolutely love this hotel! I stayed there a couple of months ago for the first time and fell in love! It is off of the strip, but it's nice to be away from all of the craziness of the strip and it's totally worth the five minute drive for the lux-ness of the hotel. The hotel and the rooms... More 

Helpful?
Thank Michelle S
North Miami
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

3.5 Stars. This review is based on my visit back in October. I normally stay at the strip but thought I tried something new. I arrived at the hotel too early around noon but the agent offered me a mountain view since these rooms were available before normal check in. The strip view rooms will be ready at 3 so... More 

Helpful?
Thank Angelo R
Madison, Wisconsin
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in/staff: We had a late check in...front desk was super nice, we felt welcome right away...in fact throughout our stay all the staff we encountered were great...front desk also offerered us a late check-out, at check in. Room: Really nice, comfy bed, comfy pillows, quiet, we were on 36th floor, hallways were quiet, no noisy neighbors. Room and Kitchenette... More 

Helpful?
Thank home2much
Management response:

Dear home2much, Thank you for your recent visit to our property. I am thrilled to receive such detailed and positive feedback from your stay, especially regarding the overall value and service you experienced. Please feel free to reach out to me directly when you are planning your next visit! (Shelby.Masacek@palms.com) Best Regards, Shelby M More 

Doylestown, Pennsylvania
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Palms place two years ago and I came back with a little trepidation, having read negative reviews. Well my fears were inconsequential because my stay at the Palms Place was GREAT on every level. Beau and Christine were so nice at the front desk and concierge desk and I had a gorgeous studio on the 52nd... More 

Helpful?
Thank lrpulini
Management response:

Dear lrpulini,, Thank you for taking the time to provide a review from your recent visit. I am pleased to know that you decided to stay with us a second time and that we exceeded your expectations with the service we provided. We sincerely look forward to your next visit! (Shelby.Masacek@palms.com) Best Regards, Shelby M More 

Salt Lake City, Utah
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After a longer drive and 103 degree weather, I was looking forward to relaxing by the pool. We arrived at 6:30pm only to find the pool and spa close at 5pm. I have never stayed at a hotel where the pool closes at 5. Upon first impressions, the rooms are nice, and modern with kitchenettes, but the hotel is starting... More 

Helpful?
1 Thank neplusultra1271
Management response:

Dear neplusultra1271, Thank you for the review. While I appreciate the valuable feedback you have provided us, I am terribly sorry to hear your stay was less than what you had expected. We strive to provide the best quality of accommodations and we sincerely apologize for failing to meet our standard. Should you wish to discuss your stay in further... More 

San Jose, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I usually stay at Wynn or Venetian. I tried this place as I just needed a night and has no time for gambling. Pros: Check-in was easy (as there are not that many people) as well as the parking Nice size rooms. Cons: 1. 5$ for wine opener, really??? I called the front desk for a wine opener and was... More 

Helpful?
1 Thank kantheti
Management response:

Dear kantheti, I truly appreciate the time you spent in providing us with invaluable feedback. I would sincerely like to apologize for the overall disappointment you experienced with your stay, especially due to the hotel location as well as the room condition. Should you wish to discuss your stay further I would love the opportunity to make it right, please... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was amazing!!! The entire staff is friendly and helpful, especially the concierge Christine Smith. I had a million questions and she had a million answers. I am impressed and that doesn't happen often.

Helpful?
1 Thank samtheinvincible
Management response:

Dear samtheinvincible, Thank you for the fantastic review you have provided us! We are thrilled to know we exceeded your expectations in all aspects of your stay. We look very forward to welcoming you back! (Shelby.Masacek@palms.com) Best Regards, Shelby M More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking online at different hotels and came across this hotel.What sold me was how relaxing it looked since it was off the strip. On their website the photos looked beautiful and the rooms look great and after seeing the prices for a room I went ahead and booked the room. Of course I decide to read reviews after... More 

Helpful?
2 Thank _itskatieee93
Management response:

Dear _itskatieee93, Thank you for taking the time to provide us with overall positive feedback from your recent stay. I am pleased to hear that you had an enjoyable visit and found our location to be ideal. Thank you again for your feedback and we truly hope to welcome you back on your next visit! (Shelby.Masacek@palms.com) Best Regards, Shelby M More 

Edwardsville, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My first room was disgustingly dirty. There were clumps of hair all over the bathroom floor. Dirt and dust all over the kitchen and entry floors. No way had the floors been cleaned recently. Ewww. Elevator reeked of marijuana. Ewwww. Second room reeked of cigarettes. Ewwww. Third room was a suite. The basic rooms are actually nicer and more updated.... More 

Helpful?
1 Thank Jackie K
Amersfoort, The Netherlands
Level Contributor
201 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Palms Place caught our attention because of the good rates offered through various websites. Rooms are huge and have everything. Wifi is at a charge which is so 2005. Come on guys: just offer it to your guests! Pool on 6th floor is nice yet a little small perhaps. Loungers at pool are comfy. All in all a good place... More 

Helpful?
1 Thank Jacco B
Management response:

Dear Jacco B, Thank you for providing us with overall positive feedback. I am pleased to hear that the room accommodations were comfortable and spacious, feel free to reach out to us when you are planning your next visit!(Shelby.Masacek@palms.com) Best Regards, Shelby M More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Palms Place Hotel and Spa is a full service boutique hotel. Comfortably removed from the non-stop action of the Palms casino, this tower is a study in elegance and relaxation.From the high-end accommodations to Simon Restaurant, Drift Spa and Rojo Lounge, Palms Place feels more like a home than a hotel. ... more   less 

Additional Information about Palms Place Hotel and Spa

Address: 4381 W Flamingo Rd, Las Vegas, NV 89104
Location: United States > Nevada > Las Vegas
Price Range: $107 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Palms Place Hotel and Spa 4.5*
Number of rooms: 599
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Prestigia, Agoda, BookIt.com, Priceline, Otel, Odigeo, Vegas.com, Hotels.com, TripOnline SA, Travelocity and getaroom.com so you can book your Palms Place Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Palms Place Hotel Las Vegas
Palms Place Las Vegas
Hotel Style:
#30 Casino Hotel in Las Vegas
#31 Spa Hotel in Las Vegas
#31 Luxury Hotel in Las Vegas
#54 Business Hotel in Las Vegas
#61 Family Hotel in Las Vegas
#61 Romantic Hotel in Las Vegas
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