Looking for a place to stay in Las Vegas? Then look no further than The Palazzo Resort Hotel Casino, a family-friendly hotel that brings the best of Las Vegas to your doorstep.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as The Palazzo Resort Hotel Casino offers guests free internet access.
The hotel features a concierge and room service. Plus, Palazzo Las Vegas Reviews offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
Close to some of Las Vegas' most popular landmarks, such as Mirage Volcano (0.3 mi) and The LINQ Promenade (0.4 mi), The Palazzo Resort Hotel Casino is a great destination for tourists.
When you’re feeling hungry, be sure to check out Ellis Island BBQ, Rollin Smoke Barbeque, and Hobak Korean BBQ, which are some barbeque restaurants that are popular with locals and out-of-towners alike.
If you’re looking for things to do, you can check out High Roller (0.4 mi), The Strip (0.8 mi), or Bellagio Fountains (0.9 mi), which are popular attractions amongst tourists, and they are all within walking distance.
We’re sure you’ll enjoy your stay at The Palazzo Resort Hotel Casino as you experience everything Las Vegas has to offer.
I CANCELED the stay. I received the cancellation letter. I didn't show up. However, after the date I originally booked, I got my bill with check-in, check-out, and even the room number for this "INVISIBLE" stay. Of course, they also charged me more than 100 dollars for this INVISIBLE stay. I called Palazzo but they said it was IHG's problem and didn't want to handle it. I've emailed Palazzo and IHG for several days but received no response. I called IHG customer care but never found a real person to talk to. This is incredibly disappointing and ridiculous. I WANT my money back.
We had the pleasure of staying at the Palazzo in May 2022. With a child in tow, we were looking to stay at a more quiet, less rowdy hotel while still being on prime location on the strip in a well-appointed property (shopping, dining, etc.). The Palazzo delivered on this and much more. The Palazzo and Venetian are connected both physically and through ownership and management. Per their website, the Venetian is described as "The Bustling Epicenter" and the Palazzo as "Luxury Beyond Measure." This review aims to address a number of recurring issues discussed in other reviews as well as offer up other tips: 1. The View and Noise: There are some of reviews that describe being assigned a room on a low floor, with no view other than of walls or machinery and on a related issue, being subjected to the very loud music from the swimming pool area. Having read this we decided to pay the additional premium for a room with "Strip View", which we felt would more or less guarantee a higher floor although I do use the term "guarantee" rather lightly. We didn’t want to try the “$20 bill trick” because that’s even less of a guarantee. Also, don't count on your IHG or any other hotel/airline/etc membership statuses getting you any upgrades. Too many reviewers on here saying that their "XYZ Elite Status, etc." meant nothing and I believe it. At the end of the day, from the hotel's perspective there's a big difference between paying for something vs. giving something away based on any perceived status you might have. With that said, we ended up on the 41st floor with a room facing the Mirage, Treasure Island, and if you look hard enough, Caesar’s Palace. Our room was room #41-718 to be exact and I've included a photo of the building layout plan that is posted on the room door so you can what our view looked like from that part of the building. With the pool immediately 41 floors below us, we were STILL able to hear the music from the pool, though faintly. In other words, you could hear it if standing at the window but not if you were in the bathroom. So I can’t imagine how loud the music must be on say, floors 1 through 10, or even 20. After seeing the view and hearing the music we were very glad to have spent the extra money on the room upgrade (and as a result, re-prioritizing our other trip expenses). I will add though, that the sound insulation between rooms seems very good. On one occasion when returning to our room, we saw that our neighbor’s room door was open and there was loud music playing. However, once we got into our room and shut our door we couldn’t hear the music. 2. Checking In: I read about long lines and poor service at check in. We managed to avoid this by checking in online. A day or two prior to our check in time/date we were sent text message offering for us to check in online. You click the link in the message to download a hotel key app. You conform your identity by taking a picture of your driver license and also taking a selfie picture. A few hours before your arrival we recieved an email with our room number. Once you get to the hotel you simply use the app to go through security before the room elevators, go to your floor/room and use the app to unlock the door. It was incredibly smooth and easy. From start to finish we did not need to visit the front desk or speak with anyone to check in or check out. I read some reviews pointing out the rudeness or indifference of front desk staff. By checking in online via your phone or computer you completely avoid this. Checking out was just easy. All done on the phone app. 3. Parking Garage: We drove into Vegas and I was concerned about the 7’ height clearance of the garage. We have a Yakima cargo box attached to the top of our 2018 Honda CR-V and we had no problem fitting under the 7’ height clearance, though it did look like it was very tight fit. There were plenty of spaces in the garage though, as you can expect, spots closest to the elevators were usually taken. Because the garage is free and open to the public you can come and go as you please. 4. From Garage to Room: Park closer to the entrance marked “CASINO”. There you will take the elevator to either the Casino level or Canal Shops level. Regradless of which level you get off on, you will then need to switch to the room elevators to get to your room. There is a security check just before the room elevators where you either have your room card key scanned or your phone with app opened. If you check in as we did (described in No. 2 above) your trip from the car to your room will be very short and you will not need to go to the front desk (which would require you make your way across the casino floor with luggage in tow). As you can see, much of your movement will be vertical by way of elevators, rather than across large spaces. If you have a lot of luggage or are traveling with children and have strollers and other gear with you, this trip from the car to your room should be relatively easy IF you do not need to check in at the front desk. 5. The Room: In our case, the room looked every bit as spacious and elegant as the hotel photos. We did not find any major cleanliness or maintenance issues. The controls for the window shades, however, are every bit as difficult and confusing to operate as other reviewers have noted. There is also no other way to manually open them. TV remote control response is very slow too. Just remember, both the Palazzo and Venetian are all suites so the rooms are the same size. Your upgrades would be for certain views. There is a mini refrigerator but everything in it is attached to a sensor so that if you move it you will be charge its cost regardless of whether you actually use it or put it back or not. Same for the snack tray. One thing we noticed was that every day, along with the typical housekeeping carts/staff, we also saw maintenance carts/staff along with them, complete with paints, etc., I’m assuming to repair any damages to rooms. This may explain why the room was in such good condition. The included bathrobes were surprisingly high quality. We also declined housekeeping service all three nights of our stay. 6. Room Service: We ordered room service one of the nights. Good service over the phone with placing the order. They gave me an estimated delivery time of 45 minutes but it ended up being less than half of that. Since some in our party were sleeping, I asked them not to set up the food for us on the table but to just leave the cart in the foyer area and we can tend to it ourselves. Staff were very professional. Food arrived warm/fresh. However, they could speed up the collection of dirty plates/carts. We noticed that many carts/trays left out in the halls often took up to half a day or more to be collected. 7. The Property: One of the reasons we chose the Venetian/Palazzo property is because of the size and aesthetics of its shopping center and common areas. We found the recreation of Venice, Italy to be quite fun (though that may not be everyone’s tastes) and it does offer a creative diversion from the typical malls and casinos of Vegas. We had some of our meals at the Italian restaurants on the square and found them to be very good. However, be advised though that exiting the property out to the streets and turning left down the strip (towards Harrah's, Paris, etc.) you will encounter some very seedy street life, day or night. In summary, if you plan to be in your room a lot or are a very light sleeper, or require any special accomodations, etc., do 1.) spend the extra for a better room and avoid the bad views and loud music 2.) book directly with Palazzo/Venetian (on phone or via website) 3.) use the keyless/contactless check-in procedure and avoid long trips to and long waits at the front desk 4.) brace yourselves for high prices (it's Vegas afterall) 5.) Study the photos and reviews here and know what you are getting and not getting in advance (i.e. no coffee maker in room, no free water, mini-fridge can't be used to store your own things, daily resort fees, etc.) 6.) Be ready to be flexible because your reservation comes with a ton of fine print, usually to the benefit of the hotel.…
We stayed concierge level and the staff in there night and breakfast are amazing willing to sort any drinks you need and the canapés are mouth watering I should not be doing this because it means more of you will try it Do it it’s amazing
Spoil yourself you deserve it! Definitely one of the best places to stay in Vegas, sheer luxury. Great location too. The quietest hotel I’ve ever stayed in, I wasn’t disturbed once and it was really busy.
Always fun very classy clean and safe .The cocktail drinks that are served At the tables are the best they are using brand alcohol Looking forward for the supper ball Trip coming up February 12 This wii be a fun Trip all entertainment
Great time, only issue. Was told to call down to valet station when I wanted to retrieve car. Then I was told they don’t do retrieve by phone. You have to come down and scan card. Then they will get your car. Not sure it’s worth 35.00 a day to park using valet.
We have stayed at the Palazzo three times, two of them through the American Express Fine Hotel program. Palazzo is my favorite Fine Hotel in Las Vegas for five reasons: - the spacious suite - the upgrade to the Strip view overlooking Treasure Island and Mirage (42nd floor out of 50) and the VIP member only check-in (even though we are not) - the $65 breakfast credit can be used for in-room dining/room service - the $100 dining credit can be used at a number of the Venetian and Palazzo restaurants (unlike Wynn and Cosmopolitan who forces you to use it on spa services) - the welcome gift. Previously, it was a huge platter of fresh fruit. This time, it was a bottle of sparkling wine with a huge orchid on top. Suite: The suite has one very large room with a step down to the sectional sofa and large dining table and chairs. The bathroom has a large shower plus a separate tub, double sink, separate room for the toilet with a phone, and a TV over the bathroom sinks. We watched the evening volcano show at Mirage from our window. The high point of our stay is enjoying the room service breakfast at the table next to to window with a panoramic view of Vegas. Room Service: My favorite room service breakfast is the Spa Breakfast: smashed avocado with a sliced hardboiled egg and two pieces of brioche (could have used more brioche), a big serving of coconut chia oatmeal with strawberries, raspberries, blueberries, and blackberries; fruit salad (cantaloupe, green melon, dragon fruit, pineapple) plus a glass of juice and a pot of coffee or tea that holds 4 cups (enough to share). The omelet and Eggs Benedict were also great. From the person taking the order to the wonderful ladies who came within 30 minutes with our breakfast, service was top notch. After you finish the room service, you are supposed to call the operator for someone to come and take your dishes away. Pool: We came in January, when it was around 53-55 degrees with rain. The big pool straight out the door was open as was a hot tub. We were standing and swimming in the nicely heated pool in a bathing suit while the life guards sat in their winter coats, gloves, and hat. I felt badly they were so cold, but it was such a surreal juxtaposition. The pools closed when it rained. There were plenty of towels by the pool. Canyon Ranch for Lunch: We went to Canyon Ranch for lunch for a healthy, surprisingly filling lunch for a spa place. I liked the shrimp tacos which came with an arugula salad with mandarin orange slices, and my husband go the turkey wrap which was packed half full of turkey. You could not charge the bill to your room though. Overall Atmosphere and Location. The beautifully painted, soaring ceilings in the hotel, casino, shopping area and overall atmosphere makes Palazzo my favorite hotel. There is an overpass to take you to the Wynn/Encore or the Fashion City shopping center across the street. We walked about 12 minutes from Resort World, which has the Famous Food Street Eats and a number of fine dining restaurants, and down to Caesar's Palace and Bellagio. Twice the Amenities: Since Palazzo and Venetian or sister hotels, you can use both hotels pools and fitness centers. The Venetian fitness center was bigger and even had a rock climbing wall. You could walk inside the hotel to get there and then go down the long flight of stops to the Venetian fitness center.…
Excellent hotel in all aspects! Beautifully decorated, comfortable and spacious suites, great service, very clean everywhere, lots of restaurants to choose from. This hotel is very centrally located on the Strip, making it easy to access any other venues for shows, restaurants, etc. Free parking is a great benefit!
There is one tiny Starbucks at base of elevators for 3,000 rooms. You do the math. It opens at 6, line is 20 - 30 minutes all day. Illy right outside not open until 8. And NO IN ROOM COFFEE!!! Almost had Prime deliver a Kuerig. Please, please let guests request an nespresso or Keurig or have complimentary coffee in lobby!!! PLEASE!!!!! Rest of hotel fabulous.
Came here to celebrate our daughter's 21st birthday. The hotel is easy to find your way around and is very beautiful on the inside. The all suite rooms are very nice and comfortable. We loved having the extra living area besides the bedrooms. The hotel rooms were quiet, cleaned everyday and good mattresses. We liked that the hotel had good restaurants, shops and close to everything. We would stay here again.