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The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
The Palazzo Resort Hotel Casino
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13,384 Reviews from our TripAdvisor Community

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Showing 12,548: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

The room was very spacious, clean, big bathroom and great service. There was nice noodle restaurant that served phenomenal PHO. Great for after partying food to wake you up and be ready for the following days fun.

Helpful?
Thank Annette C
Hong Kong, China
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The hotel locates right next to the Venetian which provide a large range of meal and shopping options. Fancy Italian style interior design. Got upgraded to Lago Media Suite, a 1900 feet suite with Private Gym, Snooker and Piano. The room is super luxurious which made the trip really unforgettable. *Recommend Palazzo over Venetian as there's less visitors loiterring around.

Helpful?
Thank vivian0528
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Fast and speedy check in and out. I requested an early check in and my room was ready when I arrived. Check out was pretty much a breeze. Many great restaurants and the staff was friendly. The only issue I had was when there was a line waiting to get an elevator for floors 1-23. It took me almost 10... More 

Helpful?
Thank Yohontas C
williamsburg va
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was our 8th trip to Vegas and each time we try a different place. Palazzo was not one of our better picks. Even though its been several months since our May stay, we thought others should know why we were disappointed. First problem was at check in. Great greeter then passed to check-in clerk who was pleasant and asked... More 

Helpful?
Thank travelers-tu
San Fernando Valley, CA
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

So so disappointed. I love the Palazzo and had the worst experience this time. Upon check in, they lost our bag with shoes. We are now 5 days later and the loss prevention team has called us several times but there has been no resolution. We have filed a claim. Service overall was horrendous. Restaurant (Grand Lux) was literally a... More 

Helpful?
Thank GMoney74
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

First off, when I got to the hotel, the staff there were amazing. They were so inviting and helpful with everything. I could even overhear the managers in the background talking with other staff members about what they could do to help those while it was quite busy When I was getting my room they found me an accessible room... More 

Helpful?
Thank Google U
Sunderland, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at The Palazzo from 11th to the 18th July courtesy of Sky Poker, having won a Poker competition. Rooms were very clean and spacious.The room had 2 TV's and a third one in the bathroom. All the staff were very friendly and this is the best Hotel i have ever stayed at. Ideally situated on the strip, and close... More 

Helpful?
Thank James Y
Fall City
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

First, let me say that the Palazzo is a beautiful resort, and the room/suite design is great. I have stayed at the Venetian before, and truly enjoyed it...after reading reviews we decided to try the other side of the resort as the reviews seemed to say it was a bit nicer, quieter etc. So, to celebrate our 29th anniversary, we... More 

Helpful?
2 Thank mcwright40
Minneapolis, Minnesota
Level Contributor
14 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I attended the SHOT Show for the last few years and always make my reservations at the Palazzo. Also with it being a part of the IHG (InterContinental Hotels Group) you can earn points and also have some of the same benefits that you can get at the Holiday Inn, etc...From the moment you get dropped off and walk in... More 

Helpful?
Thank z_traveler24
Henderson, Nevada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was really disappointed with the accommodations...although the room was lovely, the bed must have been the original from when the property opened...totally worn out! Was promised a replacement that never came. Complained 3 times, during our stay, asked for an egg crate and told they were out...must have been a lot of people complaining about the bed! The marble... More 

Helpful?
1 Thank JanR3068
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear JanR3068, I am very sorry to know we did not provide you with a wonderful stay and I apologize for the substandard condition and quality of your suite. I have asked a member of my team to contact you to discuss your stay in a bit further detail. We look forward to hearing from you. Kind Regards, Roi Ebalo... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about The Palazzo Resort Hotel Casino

Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109
Location: United States > Nevada > Las Vegas > The Strip
Price Range: $200 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
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Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
Hotel Style:
#4 Family Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#4 Business Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
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