Certificate of Excellence 
Contributor
6 reviews
5 hotel reviews
19 helpful votes
I booked the skylofts through Hotwire 2 weeks before my trip. After printing my confirmation and checking it twice, I booked my plane tickets. My whole trip was booked around staying there. I was so excited. We go to Vegas every three months, this was the first time staying at the skylofts. We called for a ride from the airport...
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Thank beansnsteve
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Contributor
12 reviews
6 hotel reviews
4 helpful votes
We have stayed multiple times at the Skylofts at MGM Grand and they work hard to ensure you are completely satisfied. The breakfast "in the loft" is always wonderful. The Jura coffee machine makes the best cup. Their staff are very professional. The complimentary butler service adds a unique and special touch that makes the stay very unique.
Thank MarkB_R11r
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Good morning,
We appreciate you taking the time to provide us with your feedback. Our staff will be so pleased to hear your stay was a success. Please keep us in your thoughts for a future visit and stay in touch!
Best Regards,
Matt Moraca
Director of Hotel Operations, SKYLOFTS
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Contributor
8 reviews
5 hotel reviews
2 helpful votes
I stayed in a SkyLoft at the MGM Grand during a company convention and hosted a team party in my suite. The concierge and butlers were a fabulous help getting the details for the party and everything went off without a hitch! The suite is phenomenal - two stories, huge windows, stellar bathroom, walk in closet. Attention to detail was...
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Thank Lisa W
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Good morning,
We are thrilled to hear such positive feedback for your company function. Our larger SKYLOFTS cater to groups perfectly while combining the space, views and butler element. Thank you for your kind words, we always cherish providing such positive experiences. Please stay in touch, we would love to welcome you back in the future.
Best Regards,
Matt Moraca...
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2 reviews
1 helpful vote
The room was amazing. Each room has it's own butler. I hosted my bachelorette party here. We needed more room for the food, so they brought in a full size refrigerator. The steam room/shower in the room was incredible and the view is spectacular.
1
Thank CHRISTINE M
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Good morning,
We appreciate you sharing your experiences and are enthusiastic to hear that the bachelorette party was a success! Please stay in touch! We would love to welcome you back for the next visit.
Best Regards,
Matt Moraca
Director of Hotel Operations, SKYLOFTS
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Contributor
25 reviews
3 hotel reviews
3 helpful votes
We were upgraded to an incredibly spacious, techy room with a butler!! It was awesome - the view, the hot tub, pool table, jacuzzi tub w/lights, steam shower, impeccable service 24 hrs! The only negative was our room seemed to be having electrical problems and lights & controls weren't working so the hotel engineer had to come.
1
Thank suemichel
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Good morning,
Thank you for sharing your feedback with us! We're pleased to hear that your stay at the top of the MGM Grand was fulfilling. Although I am disappointed to hear of the engineering issues, we appreciate being able to follow up to avoid these challenges from occuring in the future. Please keep us in your thoughts for the...
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2 reviews
5 helpful votes
I've been a multiple 6 figure player in Vegas for more than 5 years, I've been staying and playing at MGM for over 10! I've also stayed at Venetian, Cosmo, all of Caesars properties even tried a few smaller outfits like Hardrock. At each of these hotels being a large player you get their best suites, butlers, concierge service, private...
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4
Thank robertdrenk
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Good morning,
Thank you for writing such a kind review. We are happy to hear that above all other properties, us treating you as family is part of what stands out. Our staff takes pride in this and will be happy to hear it is felt mutually. We look forward to seeing you again soon.
Best Regards,
Matt Moraca
Director...
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2 reviews
2 helpful votes
I got married in Vegas. we had a "pre-receptcion" in the loft. I order food and drinks for the guest. The butlers took well care of us. The bedroom was immaculate. I loved the bathroom. If you are having a special occasion in Vegas. I highly recommend spending the extra $$ to get into the lofts Ryan
2
Thank Ryan M
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Good morning,
We are excited to hear you had such an enjoyable time for this special occasion. Thank you for taking the time to write to us. We look forward to seeing you next visit.
Best Regards,
Matt Moraca
Director of Hotel Operations, SKYLOFTS
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Contributor
26 reviews
15 hotel reviews
35 helpful votes
YUMI was great as always!!!
The only hiccup we had was there was no concierge to meet us on arrival from the airport. We had gotten a room upgrade and they said our room wouldn't be ready for another hour after our arrival. I guess due to that, there must have been a mix up on who was coming to...
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Thank gamblnGRL
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Reviewed August 30, 2012
Reviewed May 30, 2013
Dear Guest,
We appreciate you taking the time to give us your feedback. I am so pleased to hear that Yumi went above and beyond to make your stay special. You can always request a specific butler; I know she will be excited to assist you on your next visit. I do apologize as your arrival was certainly not ideal...
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The wife and I spent a few days at Skylofts. They were very accommodating being we flew commercial and on separate planes so we had two pickup/drop-offs.
I think what exceeded expectations were the little things, viz: Separate exit so you don't have to wait in line for the taxi; being able to text the concierge desk 24/7 to ask...
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2
Thank JJGullett
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Good morning,
We are proud to hear that you enjoyed your stay! Thank you for your feedback and kind words. We look forward to you returning also. Please feel free to contact us at anytime, via phone or even through the Zingle text service you mentioned and enjoyed. We're always here to assist.
Best Regards,
Matt Moraca
Director of Hotel...
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Contributor
4 reviews
The best experience we have ever had. The service and hospitality was incredible. Highly recommend. We had our wedding in the Grand Canyon and the Sky Loft staff went above and beyond to make it the best experience.
Thank Francis B
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Good morning,
We are so pleased to hear that your Honeymoon was special and memorable. Having guests celebrate such monumental occasions with us like this means everything to the staff. Its so nice to be able to be a part of your special time. We wish you a happy and successful future together. Please keep us in your thoughts and...
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Free High Speed Internet ( WiFi )
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
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Problem with this question?
“City views are great. There are no options but the top floor of the hotel.”
MarkB_R11r, 5 weeks ago
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“Make sure you eat breakfast at the Mansion and have Craft served in your room by the butler.”
JJGullett, Jun 15, 2016
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“Ask for a pool table instead of a football table, the Rolls Royce transport, and a full strip view. You will be treated better if you are in a two bedroom loft (almost twice as big).”
xndndnnx, Jun 12, 2016
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“All SkyLofts suites are enormous and luxe, with all the amenities described above.”
dworkenlaw, May 23, 2016
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