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Hotel Galaxy

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Hotel Galaxy
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90 Reviews from our TripAdvisor Community

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Showing 77: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Location is good as its 15minutes from the strip. The rooms were clean and place had free wifi. Decent place to book, when you are going to spend the night on the vegas strip anyways. The service and the breakfast was excellent.

Helpful?
1 Thank Aakash P
Basti S, Owner at Hotel Galaxy, responded to this review

It means a lot to everyone here to know we were able to provide you with the comfortable, clean stay you deserve and we strive to provide, Aakash, so thank you for taking a moment of your time to leave such kind words! We hope you think of us the next time you need a place to stay in Vegas.... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 22, 2016

Booked this through Booking.com. When we got there the room was so filthy and despite the fact that we asked for (and it was confirmed) a non-smoking room, it stank of cigarette smoke. The bedcover and carpet had brown stains on them and even the bedside table was dirty with dark patches and crumbs! We said we could not stay... More 

Helpful?
1 Thank ayesha165

Travelers are raving about these Las Vegas hotels

Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 17, 2016

Husband & I needed a place to stay one night in Vegas. We took a chance and booked a room here because the reviews were good enough and the price was great - BIG MISTAKE! We were so grossed out by the dirtiness of the room and the lack of professionalism from the staff that we left an hour after... More 

Helpful?
Thank Amy D
Basti S, Owner at Hotel Galaxy, responded to this review

Right off the bat, Amy, we want to apologize for what happened here. Please know our guests' comfort and safety are paramount to us in everything we do, so what you described is not at all the norm for us. Of course that's no excuse but rather an explanation about what might have happened. We sincerely hope you give us... More 

tampa,florida
1 review
3 of 5 stars Reviewed August 11, 2016

I stayed for a night while my apartment was being renovated but as things took longer i have been there for a week. The staff is very friendly and helpful. The rooms are not 5 star but they are very nice(clean,affordable and quiet). I would highly recommend this hotel to anyone local or in town for a few days.

Helpful?
Thank Steve G
Basti S, Owner at Hotel Galaxy, responded to this review

Steve, we're sorry to hear about the trouble with your apartment, but we're glad we've been able to make things a little better by providing a clean, comfortable place to stay. Thanks so much for taking the time to leave such kind words, and we wish you all the best. Sincerely, Your Team at Hotel Galaxy More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 8, 2016

This is at a good location on Dean Martin which used to be called Industrial Road. My room was the closest room to I-15 but the noise from the highway is not enough to bother a person. The carpet was heavily soiled. Manager: Please clean your carpets! There was a marble rectangular desk to work on but the WIFI is... More 

Helpful?
1 Thank TravelGuruGenius
Basti S, Owner at Hotel Galaxy, responded to this review

First, we'd like to thank you for both the feedback and the kind words, TravelGuruGenius. We also want to assure you we take the comfort and cleanliness of our guests seriously, so we're sorry if everything wasn't perfect when you came by -- we'll be sure to look into what might have happened. Thanks again for the feedback, and we... More 

Joensuu, Finland
Level Contributor
97 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

The Strip is expensive but here you can have a night very cheap and is close to the strip. They have Air con and good rooms in very good price. You can also do laundry and have a breakfast. Or make your own in micro and the bonus is own fridge in the room.

Helpful?
Thank HannuV
Basti S, Owner at Hotel Galaxy, responded to this review

HannuV, we appreciate you taking the time to leave such a thoughtful, informative review! We're so happy you decided to stay with us and even more thrilled to know everything was great! Hope you think of us the next time you're in town. Thanks again, Your Team at Hotel Galaxy More 

northeast
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 9, 2016

The reception staff are lovely and helpful, the rooms are clean and free wifi and tv help, a little dated but real close to the strip, we needed cheap with parking and our wish was granted, we rolled into Vegas after 6pm and got this.

Helpful?
Thank tan2themax
Basti S, Owner at Hotel Galaxy, responded to this review

Providing each guest with the comfort and cleanliness they deserve is our top priority, so it's wonderful to know everything was great during your visit! Hope you think of us the next time you're visiting! Thank you, Your Team at Hotel Galaxy More 

Houston, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 12, 2016

Website photos are misleading! Room key didn't work, but the key to a different room did only after my husband had to use ALL his body weight to pull and lift the door and force the key to turn. Did not get the room I reserved, non-smoking, even after I emailed days before that we were arriving on a later... More 

Helpful?
1 Thank carleighduran
Basti S, Owner at Hotel Galaxy, responded to this review

We hope you got the chance to look at our response to you on Yelp, Carleigh, but we'd still like to reiterate some of our apologies here. We're terribly sorry about your experience. It's true that we're in the process of remodeling all of our rooms to better serve the needs of our guests, but that's still no excuse for... More 

Riverside, California
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 23, 2016

this was a one night on the spurt of the moment, and i needed to find a room. The bedding in your house is probably better. This is a block from In n Out, that's a good thing. The hotel uses an old fashion key, and will charge you $30 is the key is not returned. The free breakfast, is... More 

Helpful?
2 Thank travler310
Basti S, Owner at Hotel Galaxy, responded to this review

We're glad we were able to provide you with a spur of the moment place to sleep. After all, providing you with the comfort and friendly service you deserve is our top priority. The key deposit is refundable at the time of check-out. If you didn't get your deposit back for any reason pl. contact us and we would be... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2016 via mobile

This room was nothing like the photos. It was extremely dirty, dead bugs everywhere and a nasty red hand print on the bathroom door. The door did not completely close and the beds where horrible too. We ended up leaving and finding a new room for the night.

Helpful?
2 Thank Erin M
Basti S, Owner at Hotel Galaxy, responded to this review

Erin, its always our goal to make sure your stay with us is comfortable and clean, so we're terribly sorry your room wasn't up to our own high standards. Please know we're in the process of remodeling each room in order to provide each guest with that comfort. We sincerely hope you give us another chance to show you the... More 

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25 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Galaxy offers a magnificent view of the Strip. Enjoy the strip experience from your room or balcony by booking a room at Hotel Galaxy. ... more   less 

Additional Information about Hotel Galaxy

Address: 5201 Dean Martin Dr, Las Vegas, NV 89118-1707 (Formerly Stay Suites of America)
Location: United States > Nevada > Las Vegas
Price Range: $47 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Galaxy 2*
Number of rooms: 130
Reservation Options:
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Also Known As:
Americana 5 Inn And Suites South Strip
Americana 5 Inn & Suites South Strip Hotel Las Vegas
Americana 5 Las Vegas
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