Wynn Las Vegas
3131 Las Vegas Blvd. South, Las Vegas, NV 89109
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Room & Suite (3562)
Dining (579)
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About
#24 of 276 hotels in Las Vegas
Location
4.6
Cleanliness
4.8
Service
4.6
Value
4.3
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Babysitting
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Evening entertainment
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, Spanish, Chinese
Location
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
54Attractionswithin 0.3 miles
3131 Las Vegas Blvd. South, Las Vegas, NV 89109
Getting there
Harrah's / The Linq StationLas Vegas Monorail13 min
Flamingo / Caesars Palace StationLas Vegas Monorail16 min
Rental CarsSee rental cars from $27/day
27386Reviews364Q+A100Room tips
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Had insect bites that woke me up 2 nites which I reported as possible bed bugs at checkout. Had to decontaminate everything and throw out toiletries, cosmetics, luggage and ruined clothes in hot dryer. After over 29 hours, hotel called and said they didn't find any and wouldn't do anything. Cipriani restaurant customer experience with a party of 18 of us was similarly rude and arrogant-we had to change tables 4x and they said that they couldn't help it.
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Date of stay: September 2023Trip type: Traveled on business
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My new husband and I have been enjoying a road trip of the west coast of the US, visiting Wynn last week and enjoying our first visit to Las Vegas; Main pros: 1. A super easy stay - good location and lots of amenities in the resort. Slightly ashamed to say we didn’t have to leave the resort for 4 days as we had everything we needed - great pool, lots of restaurants and shops! 2. The room and bed were well designed and comfortable. It was spacious and well equipped. The room felt luxurious and good quality. 3. Free parking on site was very helpful. Cons: 1. The hotel had signs in the room stating it’s commitment to sustainability, yet there was no water machine which forced us to use (and buy) a lot of single use plastic water bottles. As there is an ice machine on each floor it feels like it should be easy to add in some sort of filtered water mechanism. (This seems like it should be a given in a five star resort) 2. Which links to the first point, we had to pay for water bottles in the room and the cost was EXORBITANT ($12 per litre bottle of water). 3. The service was good, but it didn’t feel like a special experience. We have stayed in many five star resorts and it usually feels a little more personable.…
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: The breakfast at Urff cafe within the resort is very good!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Do not leave valuable shoes in room. Two pair of Micheal Kors shoes were stolen and I only noticed once I left. I stayed in room 1920 in from Aug. 19 to 24, 2023. I found it weird that my shoes were neatly put in a row but never noticed because I had to many.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I happened to live in Las Vegas when the Wynn opened. It quickly became my favorite LV property for the beautiful scenery and excellent service. I spent a lot of time there as it was our go to for dinners, special occasions, shows, holidays, clubs/nightlife etc. Over the years I always look forward to getting back to Wynn whenever we are in Vegas (frequently for conferences) and though we typically stay at the Cosmo I always look forward to popping into the Wynn while in town and was excited when my fiancé surprised my with a room at Wynn on a recent stay. We arrived without any greeting or acknowledgment outside, no doors opened or offers to assist us in wrestling our luggage. I get the bellman are busy but this did not mirror the historical level of service of the bell staff. Booked via Amex FHR (as we have done in the past. We were initially helped by Tena who was great. We were assigned a room and told we were given an upgrade. The room however did not appear to be an upgrade. I’ve been upgraded several times in the past at Wynn and the room we were put in, 5425, was the least upgraded looking room I have seen at Wynn the times I’ve stayed there. We arrived around dinner time and it was only a quick trip so we planned to quickly grab a good dinner. When I went into the bathroom to freshen up, I was surprised to see two dirty cups, one on each sink, and a used toothbrush still in one of the cups, smudgy/greasy looking finger prints on all of the silver metal indicating those surfaces had also not been wiped down (hygiene issue). There were a few pubic hairs on the edge of the bathtub (hygiene issue) and some stubble beard type trimmings behind the sink, topped off with a light layer of dust over everything. It appeared the room had not been properly cleaned, had visible signs it had not been sanitized, and it certainly did not have any semblance of the Wynn luxury feel to it. We had two reservations that Tena told us to come back to the front desk to merge. When we did as instructed, we were then helped by Dionara who seemed agitated and bothered and even somewhat hostile telling us we needed to go to a different department (but not offering information on who or how to contact them). It was as I’d we were bothering her and she wanted us to know it- very off putting. We went to dinner and considered the Italian restaurant but saw it had poor reviews, so attempted Sinatra, but there was a wait so we decided on Red 8. Our server at Red 8 was nice, checked on us etc. The service was not the issue. The food was the issue. We ordered 2 appetizers soup & calamari. The soup was fine but the calamari was cold/room temp and clearly had not just been made. We were starving so we decided to eat it anyway but as I took a scoop, I found a hair in the calamari. The server was gracious and took it away and brought a fresh calamari. However, that calamari too was cold and clearly had not just been made (it’s not supposed to be cold). We ordered a few entrees/sides and were completely underwhelmed by the flavorless, bland, luke warm dishes. The entire meal was a let down. Not only because we were starving but because the food and service have fallen so far from what I have come to expect from the Wynn. We went back to the room and opened the curtains to look out, to find greasy finger prints all over the window. I had been planning to bring my mom & daughter to the Wynn next month for their very special birthdays to see the new show and enjoy the spa. I was excited to share a hotel that I have historically loved and held above other LV properties and was so disappointed to have the experience we had. Coming from someone who has always sung the Wynns praises when it comes to service and rooms/room cleanliness I was extremely underwhelmed and disheartened after this poor experience pretty much across the board. Anytime I am at the Wynn I have been sad to go and wish I could extend the stay, this time however, I couldn’t get out of there fast enough. …
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Date of stay: September 2023Trip type: Traveled as a couple
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
My boyfriend and I stayed at the Wynn over labour day weekend. The hotel and room itself was well equipped with great views and the main entrance/lobby is truly beautiful to walk through. We would rate 5 starts if not for the terrible and complete lack of customer service… On the second night of our stay, I unfortunately stubbed my toe on one of the chairs in the room which had a nail sticking out of it (a clear safety issue and not something you’d expect at a five star resort). This caused me to get a deep cut on my toe that bled profusely for almost an hour. We had called down shortly after the incident occurred for some bandaids and first aid staff to check on things. After a while, someone finally showed up with just bandaids. When asked about a first aid kit or trained staff member, she indicated she was only told to bring bandaids and if we wanted someone she could get someone to come up. Again after some time, someone did show up with a simple first aid kit and provided some gauze and cleaning wipes. Shortly after an incident investigator came to file a report of the issue & take some pictures of everything, then left. She followed up the next day via email with the incident report number and mentioned someone from Guest Claims would be in touch. At this point, no one had offered any apologies or empathy for the situation, offered anything in terms of help or complimentary things for our troubles. Everyone just seemed to brush it off as nothing, no responsibility was taken by the hotel or admission that this isn’t something that should have happened. We continued our stay only having one quick phone interaction with a guest claims advisor and a cleaning staff member offering her sympathy for the injury as well as a random entrance from a worker who was “here to take away the chair”. Upon checkout, we had asked what was the process for a situation like this and if anything would be comp’d from our stay? They said nothing could be done by the front desk staff and that it would be handled by the guest claims department. They assured us that they are more than accommodating for situations like this….. Not the case. Guest claims staff were useless, offered no real apology either, no solution and just “sorry for your disappointment, is there anything further you would like to discuss?” was the extent of our conversations. We were told they will not be offering anything in terms of compensation for the injury when we spoke with the advisor and her manager. No accountability was taken by the hotel, we understand ourselves that a stubbed toe is one thing but you wouldn’t expect defective furniture with a nail sticking out of it to be in the hotel room. If there was, you would expect the decent thing of any establishment would be to at least take care of the person. We were advised by our medical friends to get a tetanus shot at the local CVS or Walgreens ($75usd) in case of infection. This was not reimbursed by the hotel either. All in all, the way the situation was handled by the hotel staff was extremely disappointing and quite frankly, disgusting. There was a complete lack of empathy and human decency on the part of the hotel, for an injury that should never have happened. Also thank you Jason the Guest Claims manager, for calling my boyfriend a liar when we explained there was no apology or empathy offered to myself for the injury and inconvenience throughout our stay… you truly are a staple of customer service and should be exemplified for your services.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Customer service is hands down some of the worst I have ever had. Let me start with saying lovely property, nice clean rooms, and great food. But the registration staff were awful. It was a birthday celebration and they got it started off bad. Lady who checked us in made no eye contact, rude tone, and just condescending for absolutely no reason. Then the bell staff was dismissive and had a rude tone. No acknowledgement of the birthday. We spoke with management and they apologized with complimentary champagne and strawberries, which is usually a given at most places for a celebration. At this price, I say do not stay here. My money will spend anywhere and will never be spent on a stay here again.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Guest Relations, Owner at Wynn Las Vegas
Responded 2 weeks ago
Thank you for giving us the opportunity to review your feedback. We are saddened to hear that your time with us was not as you had expected. We have sent you a private message so that we may be able to gather further information from you. We look forward to being of assistance. Wynn Las Vegas Customer Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked 8 months ago and they “didn’t have our room type on check in “ , really poor . They put us in the Encore which is 10 minute walk away but linked . Good facilities , good was good quality . Pool too busy and not relaxing . Drinks and food way too expensive
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Date of stay: September 2023Trip type: Traveled as a couple
Room Tip: The pool at Encore is quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I can't complain about the resort itself. It's what you would expect from an upscale casino/resort in Vegas. My issue is with their handling of a theft incident. First, some background info. I always keep my privacy tag on the door (or light on, in this case) for short hotel stays. I just don't see the need to have anyone in my room if I don't need towels, etc... I also just opened a new bottle of Creed Aventus cologne prior to my trip, which was gifted to me by my wife. On to the story. I stayed at the Wynn last week for a work conference, which meant I was out of my room most of the day from 8AM to at least 10PM, with quick stops to drop things off or freshen up. On my second day at the hotel I noticed that my cologne, which was sitting on a shelf in the bathroom, was half empty. Bewildered, I checked the pocket of my backpack I had it in during the flight. No scent, no signs of leakage. I checked the privacy light on the door; it was still on. Not having any idea how it could have happened and not realizing how expensive the cologne was, I tried to put it out of my mind. The next day I was brushing my teeth when someone knocked on my door and opened it before I could respond. It was house-keeping, who turned and left as soon as they saw me standing there with my toothbrush in my mouth. I thought it was strange they would let themselves in with the privacy light on, but didn't dwell on it. When I returned home, I let my wife know what happened, which is when two things came to light. A) apparently there are devices that allow you to siphon perfume/cologne from a bottle, made famous on tik-tok. B) The bottle of cologne was 3-4 times as expensive as what I normally wear. In light of that new information I called the resort to report the possible theft. They took my statement and told me I'd receive a call Tuesday or Wednesday. The call came today (Thursday) and I was told that they would not be able to do anything for me, and they couldn't provide me with any information. All I really wanted to know was if someone had let themselves into my room while I was out and the privacy light was on. I was told that all they had was my word to go on (who could make this up?) and if I wanted further cooperation I should file a police report. What I found really insulting was being told that they needed to make sure my "memories matched" i.e. I had better tell the same story to the police that I told them. I will not be filing a police report, for two reasons. 1) I don't have any proof of what happened and even if I did I wouldn't want to saddle someone with a criminal record for what could have been a momentary lapse in judgement. 2) This happened while my belongings were under the care of the Wynn resort. They should be handling this as a customer satisfaction issue and dealing with any potential theft as an internal matter. So is the Wynn a nice resort? Yes. Do they do the right thing by their customers when there's an issue? Just the opposite in my experience. They refused to provide even the most basic info regarding whether or not my privacy was violated, and insinuated that I was a liar.…
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Date of stay: August 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
We were robbed by housekeeping at the Encore. We walked into our room to find housekeeping going through our bags and cash that was never taken out of the bag all over the tv stand. When we walked in, the housekeeping employee frantically acted like she was "checking the other employees' work" but in reality, she was stealing cash from the wallet inside the bag that she just dumped all over the ground. We contacted Wynn Security, which seemed helpful at the moment but made us wait 4 days to get any response regarding this incident. When I called Guest Claims, I was told there was nothing they could do and there was no option of a refund for my stay. This is completely unacceptable for a hotel that I spent $600+/night for. The Wynn boasts of being the best in Vegas, but in reality, they are far from it. I will never be returning to the Wynn Encore.…
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
+1
Luxurious hotel in Las Vegas. The room.is super big with bathtub and large Windows looking to Sring mountain. Huge hotel with lots of choice of Best restaurant and SW Steak is the best. The express check out is a plus and check in.process is quite fast.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$322 - $992 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wynn las vegas hotel las vegas, wynn hotel las vegas
LOCATION
United StatesNevadaLas VegasParadise / The Strip
NUMBER OF ROOMS
2700
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Frequently Asked Questions about Wynn Las Vegas
Which popular attractions are close to Wynn Las Vegas?
Nearby attractions include Wynn Las Vegas Casino (0.06 miles), Overlook Lounge, Aperitifs & Spirits (0.06 miles), and Palazzo Resort Casino (0.2 miles).
What are some of the property amenities at Wynn Las Vegas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Wynn Las Vegas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Wynn Las Vegas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Wynn Las Vegas?
Conveniently located restaurants include Senor Frog's Las Vegas, The Capital Grille, and Sinatra.
Are there opportunities to exercise at Wynn Las Vegas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Wynn Las Vegas have airport transportation?
Yes, Wynn Las Vegas offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Wynn Las Vegas located near the city center?
Yes, it is 0.9 miles away from the center of Las Vegas.
Are any cleaning services offered at Wynn Las Vegas?
Yes, dry cleaning and laundry service are offered to guests.
Does Wynn Las Vegas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.