Hotel is very disappointing and I wouldn’t recommend to book a stay. - Positives : Peloton bikes in the gym, Comfortable bed, Fully occulting curtains in the room - Negatives : Very outdated hotel with poor noise insulation (bring earplugs! I could hear traffic and neighbors very loudly), outdated depressing room decoration, dirty smell in the room, No decent food option in hotel nor at walking distance, Small swimming pool in the shadow most of the day, Doesn’t collect parcels but send them instead to UPS delivery center which requires very expensive collection fee (hotel accepted to waive it because they hadn’t warned me upfront), Mandatory destination fee commercialized behind slow wifi (that is already free when Bonvoy member) and unhealthy alcoholic drinks/food
My husband usually stays here when he has to visit Vegas for work. We just stayed one night on our last night of our family vacation in souther Utah (national park tour) to be close to the airport. It’s a great hotel, just off the strip which was perfect since we had our kids with us. But it was walking distance to the monorail so we could pop over to other hotels for lunch and dinner. The hotel felt safe, our rooms were clean and the staff was very friendly and helpful.
Always enjoy staying at the Renaissance in Las Vegas, the staff is friendly, quick with service, and always have a smile! Over my stays at this hotel Lee, Marci, Maria, Christy, and Tremayne were always very helpful and made the stay a great one.
Our recent stay at this hotel was outstanding with service being top notch with Yousseff at the front deck, Joey at the Bar and the breakfast crew ( Marcy, Adela, Christy, George, Nancy, Lee, Tremayne ) this dedicated staff shows experience, tenure, dedication with this Hotel and the best customer service you will receive in Las Vegas. I am an Ambassador Elite member and travel the country every week for business and to come across this excellent service is extremely rare! The hotel management should be very proud of this great staff!
When in Vegas, we stayed at this hotel often and the service is always pleasant from the front desk staff Usef and Alex (these two gentlemen are the best), the bar tender (Joey), and the sweetest staff at the restaurant Marcy, Christy, Lee, and specially Adela (she is a sweetheart). They are all friendly and attentive to any requests made. They are a true asset to the company. Therefore, we always keep coming back.
They were amazing!!! I was unable to travel with my husband so I was alone with my three young boys. They took such great care of me. The bell hops got all my luggage and took it to my room while two boys rode on the bell cart and I held the baby. They were so sweet. My husband normally has the cash for tips and I told them I would be right back after I went to the ATM but they said not to worry I had my hands full and they wanted me to have a save trip! James at the valet and bell hop was amazing!!!! This hotel has great service and wonderful people working there. The front desk was talking and playing with my boys while we were waiting for our car which was actually already out waiting for us. They were so great!!
The people at the Renaissance make the stay great! Amazing front desk and check in process along with nice bartenders make the stay smooth and easy. Rooms are clean and nice gym is clean and with lots of nice equipment.
Stayed at the hotel for 4 days and wished I had this fabulous experience at the beginning of my trip. Nonetheless, Nancy, Adela, and Maria made my breakfast/brunch visit AMAZING!! They were pleasant, attentive, and accommodating to my group. These three ladies are the ONLY reason I’ll be back to this hotel. They offered great suggestions and awesome conversation. Had my sisters and I laughing and smiling the entire meal. We felt at home with family honestly, and this was the perfect send-off on the final day in Vegas. Nancy, Maria, and Adela: THANK YOU FOR THE FANTASTIC SERVICE, laughs, and respect to my group. Can’t wait to visit with you 3 again!!!!
During a business meeting inside the Renaissance hotel, I stopped by to get a drink at Starbucks. I was immediately greeted with a smile from Brianna, who helped me personalize my morning coffee. She went above and beyond offering me their warm deserts, and made sure my order was to my liking. I know we all have our favorite drinks, but if you’re ever at the Renaissance in Las Vegas, you need to stop by and ask for Brianna. She truly is a sweetheart. I’d say she made my day! I’ll be coming back for sure.
I’ve stayed here probably 15 times over the last 15 years and this is a solid property. It’s not brand new anymore, but it’s in great condition, comfortable, and clean. We’ve always had great service. I’ve stayed in a bunch of different room types here, including suites and they’ve all been fine. This was the first time I noticed the place was really noisy. Lots of tv noise from next door in my room, lots of hallway noise, etc. I’ve never noticed that on previous stays. Also the destination fee is a bit annoying, although the free drinks in the bar and other goodies are a nice amenity. Elite lounge was open which is nice. The hotel’s steakhouse has always been good. This place is a good off strip Marriott option and is literally a two minute walk to the front door of the convention center.…