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Palms Casino Resort

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#47 of 267 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
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3,002 Reviews from our TripAdvisor Community

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Showing 2,845: English reviews
New Bedford, Massachusetts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

First trip to Vegas Booked the palms because it was significantly cheaper being that it's just off the strip. The room was clean, modern and nice, nothing fancy. Pros- cheap price for the quality, decent dining options, casino was decent, staff were friendly and helpful, room service was good. Cons- non really,it is too far to walk to the strip... More 

Helpful?
Thank jbsjr78
Management response:

Dear jbsjr78, Thank you for choosing to stay with us on your recent visit to Las Vegas. While I am pleased to know you found the rooms to be clean and overall enjoyable, I am sorry to hear the location right off the strip wasn't ideal for you. As one of our resort fee inclusions, we do offer a daily... More 

Ohio
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

My wife and I were staying at Rio in August when we read all of the Hype about the Palms being the best place to gamble in Vegas. Don't believe the hype. The Palms has extremely tight slot machines and not a lot of variety. I was not impressed. There was also very few quarter slot machines. It wasn't worth... More 

Helpful?
Thank Buckeyeshannon
Management response:

Dear Buckeyeshannon, Thank you for your feedback. I sincerely hope you'll accept our apologies for the disappointing experience you had while gaming with us. We hope to welcome you back in the future! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Chesterfield, Virginia
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

The rooms were nice and comfortable and the hotel was quiet. Not a lot of noise to keep you up at night. Both the on site steak house and Itallian restaurants were excellent. Nice views of the mountains and skyline were seen from my room. On the downside, some of the employees were rude and unfriendly, especially the front desk.... More 

Helpful?
Thank Terrence55
Management response:

Dear Terrence55, Thank you for taking the time to provide us with feedback. While I am thrilled to receive such positive comments regarding our restaurants as well as your room accommodations, I do sincerely apologize for any service shortfalls you may have experienced. Your feedback proves to be invaluable and allows us the opportunity to make any necessary improvements. Thank... More 

Ontario, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Always enjoy the Palms.This is my 8th stay in 6 years.Its the little things that make the difference.The staff is helpful and a large variety of food in many restaurants to choose from.The music is great and the slots seem to pay better then average.and always well appointed clean rooms .Thanks Guys see you again soon.I hope the new owner... More 

Helpful?
Thank 170dan35
Management response:

Dear 170dan35, I appreciate the wonderful feedback you have provided us! I am trilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Iowa City, Iowa
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

As early 50th birthday present, my wife and I decided to fly to Las Vegas for our first extended vacation in years. Ordinarily, I would pick a place that I've been to recently in the area (in this case, my go to would have been the Tuscany, as the last visit had been really good). This time, I decided to... More 

Helpful?
2 Thank Douglas F
Management response:

Dear Douglas F, Thank you for your taking the time to provide us with valuable and detailed feedback. I do hope you'll accept our apologies for failing to meet your entire expectations for your stay. Your feedback will be forwarded and reviewed for any needed improvement. Should you have any further questions or concerns, please feel free to reach out... More 

McKinney, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

I gave the hotel a 3 because it is quiet and not as busy as the hotels on the strip. That's the upside. The downside is when we checked in and the hotel room. At check in there was only one person checking people in. On a Saturday?? Come on there should be more then one person. Well while we... More 

Helpful?
Thank collins0217
Management response:

Dear collins0217, Thank you for taking the time to provide a review from your recent visit. I sincerely hope you'll accept my apologies for any service shortfalls you experienced and would love the opportunity to speak to you in further details. Please reach out to me at your earliest convenience. (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

I went to the palms for a birthday weekend. It was pretty nice it was off the strip so keep that in mind. I was in the ivory suite which was really nice. The casino is pretty chill and the bars are pretty chill also. They have a shuttle which will take you to the strip which is nice. The... More 

Helpful?
Thank Jason J
Management response:

Dear Jason J, Thank you for the wonderful review! We are pleased that you chose us for your birthday weekend and that your overall stay was enjoyable. Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Ahmedabad, India
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

the place is not exactly on strip, so probably I got at a very nice price in a long week end when all other very very expensive. check in was smooth, staff is good, rooms were descent and good in size. they room service is excellent. casino is good on ground floor, service in casino is bot slow but thats... More 

Helpful?
Thank vinitacharya
Management response:

Dear vinitacharya, Thank you for your recent visit and review of our hotel. I am pleased to know that you found the hotel amenities to meet your needs and the service to be friendly! We look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 6 nights.The location is perfect, West of the strip yet close to everything. The pool is awesome, just get to it early get a spot and chill out in the Vegas sun. Rooms are large and clean, my room was on the 21st floor with outstanding views of the strip especially at night. Casino isn't the largest... More 

Helpful?
Thank ncaaron
Management response:

Dear ncaaron, Thank you for taking the time to provide feedback from your recent visit. I am pleased to know you found our resort to meet your expectations, especially regarding the overall value. We hope to welcome you back soon! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Surrey, Canada
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second time staying at the Palms. I enjoyed the relatively quiet atmosphere that a hotel off the strip allows. I am someone who enjoys staying out roaming the strip at night and coming back to a quiet hotel room for a good night's sleep. For $59/night for a premier room, it's hard to find a better deal.... More 

Helpful?
Thank SamO104
Management response:

Dear SamO104, I appreciate the positive review and feedback! Our priority is the satisfaction of our guests and we are thrilled to know your stay was quiet and comfortable. Please let us know when you plan on visiting us again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Location: United States > Nevada > Las Vegas
Price Range: $107 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#20 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#26 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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