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Palms Casino Resort

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#47 of 267 Hotels in Las Vegas
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Palms Casino Resort
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2,963 Reviews from our TripAdvisor Community

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Showing 2,808: English reviews
Madison, Wisconsin
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I really appreciate this off-strip experience. It's a smaller casino with all the amenities for a great stay in Vegas. Keep up the great work and thanks for treating low-rollers like us like our great, high-rolling counterparts. We will be staying here again in the fall!

Helpful?
Thank Vinpach
Los Angeles, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The experience here was phenomenal, check in was very smooth. Once we got in the room, it was as expected, clean and fresh. There was a mini bar fully stocked with all the essentials. The presentation itself was great!! The restroom was clean!! The bed amazingly comfortable!! I slept like a baby!! Definitely recommend staying here, I'm saddened I didn't... More 

Helpful?
1 Thank hernandez619
Management response:

Dear hernandez619, Thank you for taking the time to provide us such wonderful feedback! Our guest's comfort and satisfaction is our number one priority and we are pleased we were able to make you feel at home. Please let us know when you plan on visiting us again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Makaha, Hawaii
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were going to see Jackson Browne at the Pearl Theatre in the Palms Casino...a wonderful venue, great seats, marvelous show. But that's another review. Five of us went to dinner at their Bistro Buffet. We are all seafood lovers, and found the buffet very good. Swordfish with lobster sauce, fresh oysters on the half shell, shrimp, mussels, clams...it was... More 

Helpful?
1 Thank lbmccown
Management response:

Dear lbmccown, Thank you for the positive review from your recent visit! I am thrilled to hear you had an enjoyable time at the concert and that you found the Buffet to be of great value and selection. We truly look forward to welcoming you back on your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Connecticut
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very comfortable, up-to-date rooms. Had dinner at Cafe 6; atmosphere is a bit "cold" but we enjoyed our rock shrimp and sliders. Pearl theater is a nice sized venue with good acoustics. Check-in could have been quicker but overall enjoyed our brief stay and would recommend to others.

Helpful?
1 Thank Bob76
Management response:

Dear Bob76, Thank you for taking the time to provide us such wonderful feedback! Our guest's comfort and satisfaction is our number one priority and we are pleased to have you as our guest. We truly look forward to welcoming you back soon! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

West Bountiful, Utah
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I booked at the Palms because we were attending a concert in their Pearl Theater (fantastic venue!). I read reviews for a couple of months before finally booking because it was a really mixed bag of reviews. I can say in our case, our stay was great and more than I expected given some of the reviews I’ve read. Check-in... More 

Helpful?
1 Thank Pam P
Management response:

Dear Pam P, Thank you for providing overall positive feedback from your recent visit. I am thrilled to know you had a great time attending a concert at our Pearl Theater! We strive to provide the best service and amenities for our guests and we truly look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW

Emotionally, I want to give this place a one star. My check-in as a nightmare. I arrived a little before midnight, alone, on crutches in a full-leg brace and luggage. No bellman... I had to wait almost 10 minutes to get my begs to check in... ON CRUTCHES. Then, upon checking in, the restaurants were all closing. It's Vegas, so... More 

Helpful?
Thank Amina P
Management response:

Dear Amina P, Thank you for staying with us and providing feedback from your visit. While I am pleased to know the room accommodations were comfortable, I do sincerely apologize for any service shortfalls you experienced. I will be speaking with our teams for any needed improvements and I invite you to contact me directly should you wish to further... More 

Cobh, Ireland
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in the Palms July 4th weekend 2015 as we were attending the UFC international fight week starting on the Monday. We had a room on the top floor which had an amazing view over the mountains and to the right of the strip. It was perfect apart from the roaring party that was happening next door. After a... More 

Helpful?
1 Thank VeronicaCDaly
Management response:

Dear VeronicaCDaly, Thank you for sharing your comments with us. We are happy to see that you enjoyed the view from your room and had a great experience with our staff. We sincerely look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

Salem, Oregon
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Nice clean rooms. Drains in sink and shower were bad. We got locked out of our room when we left. The dead latch locked as the door shut. Had to wait 1/2 hour to get back in. Front desk was great. Pool was awesome. Good choice of restaurants downstairs. Good distance from the strip.

Helpful?
Thank t_l_guil
Management response:

Dear t_l_guil, Thank you for choosing to stay with us and for providing us with feedback. While I am pleased to know you found our amenities to be enjoyable, I do hope you'll accept our apologies for any shortfalls with your stay. Should you wish to further discuss the details of your stay, you are welcome you contact me directly.... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is my new favorite hotel! The service, the staff and the accommodations are all 5 star! Seriously! Clean rooms, amazing shower and comfy bed! Super convenient location too! Great rates too! I can't say enough about how great my stay was! I'm in Vegas a couple of times a month and this will definitely be my new home away... More 

Helpful?
Thank Jenny P
Management response:

Dear Jenny P, We truly appreciate the positive feedback you have provided us. We are delighted to hear you enjoyed your room and found the accommodations to exceed your expectations. Please let us know when you will be visiting us again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

La Jolla, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a great room and view. The tower we stayed in (Ivory) was recently remodeled, and the rooms are like new. The staff was very friendly, and helped us with advice and reservations. They have a great Chinese resaurant we tried, and the food was excellent.

Helpful?
1 Thank Stan B
Management response:

Dear Stan B, Thank you for choosing to stay with us on your recent visit. I am pleased to hear you found your room to be enjoyable and our staff friendly! We truly look forward to welcoming you back again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Location: United States > Nevada > Las Vegas
Price Range: $93 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#20 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#26 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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