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Palms Casino Resort

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#49 of 267 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
Palms Casino Resort
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3,079 Reviews from our TripAdvisor Community

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Showing 2,917: English reviews
Reviewed 2 days ago NEWvia mobile

Pros 1) The rooms are spacious and the view from higher floors is amazing 2) Food is cheap but vegetarian options are limited. 3) In-house casino, eating joints and theatre 4) Well priced and clean Cons 1) Off the strip which has most of the attractions 2) Not as happening as some of the other properties in Vegas

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Helpful?
Thank Mudit T
Ridgecrest, California
Reviewed 2 days ago NEW

Having stayed here several years ago we decided to re visit, the casino and hotel were very good the rooms were well decorated and comfortable, we stayed on a Sunday and the rates were really good for a property of this level. The bars had special offers on as it is football season which was welcomed compared to normal Vegas...

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Helpful?
1Thank john h
Kailua Kona, Hawaii
Reviewed 4 days ago NEW

We were here for a convention in the hotel. The room clean, the windows filthy, and the service was awful. Ordered coffee in the morning, came promptly but a guy showed up at the door with a paper bag containing two styrofoam cups and bunch of sugar packets. In his other hand he had a small pot of cold coffee...

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Helpful?
Thank Keesha99
San Francisco, California
Reviewed 4 days ago NEW

Not really 4 star. Shower was too high for my wife to reach. No exhaust in bathroom. No bath tub option. Lots of wasted space in bathroom due to poor design. Room quality was okay. Hotel location is slightly away from the strip and is not walkable. Resort fee for practically nothing. The only outdoor pool is closed in winters.

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Helpful?
Thank jaydeep_dave
San Francisco, California
Reviewed 1 week ago

Our favorite Hotel to stay in Las Vegas. Beautiful room , clean comfortable beds with walk-shower .Higher floor rooms with spectacular view of Las Vegas. Friendly , efficient hotel staffs and housekeepers services. Free shuttle to the strip. We come back to Palms Casino every year.

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Helpful?
1Thank evajan80
Management response:

Dear evajan80, Thank you for providing us with positive feedback from your stay. I am pleased to know you found our accommodations to be comfortable and enjoyable and we truly look forward to welcoming you back! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Reviewed 1 week ago via mobile

Best hotel stay I've ever experienced by far and not to mention at check-in Matthew was very professional and his customer service was excellent and room was breath taking. I will defiently be returning for another stay at the Palms

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Helpful?
Thank justcarla2
Management response:

Dear justcarla2, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Miami, Florida
Reviewed 2 weeks ago

I flew into town to meet friends who were driving in. Not able to check into the room because the reservation wasn't in my name without putting the whole stay on my card even though the VIP guest called to let me check in. Was able to leave my bag with gentleman at the front counter and wander the casino...

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Helpful?
Thank Bethany W
Management response:

Dear Bethany W, Thank you for providing us with feedback from your recent visit. While I am pleased to know that you found our rooms to be clean and comfortable, I do sincerely apologize for any dissatisfaction you may have experienced throughout your time with us. We will review your comments for any needed improvement and I invite you to...

Reviewed 2 weeks ago

Best experience I have ever had in Las Vegas within 11 years! They care and consider every aspect of your visir, just ask!!!! A+++++++++++ Our Consiearge Mathew was the best, yes I'm a little tipsy but it was well worth it!!!!! Turn Uppppppppppp 😉

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Helpful?
1Thank Nayeli J
Management response:

Dear Nayeli J, Thank you for the kind feedback. We are pleased to know our team member provided you with exceptional service. We hope to welcome you back again! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Reviewed 2 weeks ago via mobile

I stayed Sunday - Thursday the week of my birthday. I thought that some of the positives were: clean and easily accessible (free too!) parking garage, friendly dealers in the casino, overall cleanliness of all facilities was very good, restaurant open 24/7, not as hectic or noisy as casinos/hotels on the strip, movie theater onsite, generally professional working class type...

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Helpful?
Thank Chip N
Management response:

Dear Chip N Thank you for the positive review! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

Denver, CO
Reviewed 2 weeks ago

I have to admit I have usually been a strip snob. I have always threatened to stay Downtown and never have and have stayed off the strip twice but that was because friends of mine had moved to Las Vegas and had homes close to casinos outside of town. The Palms was recently bought by Station Casinos so I thought...

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Helpful?
Thank vgasdude
Management response:

Dear vgasdude, I appreciate the wonderful feedback you have provided us! I am thrilled to hear you found the accommodations and service to be exceptional! Please let us know when you are planning your next visit! (Shelby.Masacek@Palms.com) Best Regards, Shelby M

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Location: United States > Nevada > Las Vegas
Price Range: $88 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Prestigia, Hotels.com, Odigeo, Travelocity and Jetsetter so you can book your Palms Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#20 Casino Hotel in Las Vegas
#24 Luxury Hotel in Las Vegas
#26 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travelers have asked, with answers from Palms Casino Resort staff and other travelers.
41 questions
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Tucson
over a year ago
16 days ago

See all questions (41)

Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor rooms have view.”
 of 5 bubbles evajan80, 1 week ago | Read review
“Just ask!!!!!!”
 of 5 bubbles 632nayelij, 2 weeks ago | Read review
“the Higher the better for Strip views”
 of 5 bubbles dirkm755, 3 weeks ago | Read review
“If you'd like a good room, choose the Palms Place or got to the MGM Signature”
 of 5 bubbles georger735, 3 weeks ago | Read review
“When you check in, demand that you be given the exact room that you booked.”
 of 5 bubbles ajcloward, Oct 28, 2016 | Read review
5 of 5
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