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Palms Casino Resort

Traveler (1442)
Room & Suite (604)
Videos (5)

About

#118 of 268 hotels in Las Vegas
Location
Cleanliness
Service
Value
Palms Casino Resort has completed of one of Las Vegas’ most forward and ambitious transformations - a stunning, property-wide $690 million renovation, ushering in the next era of gaming and entertainment in Las Vegas. From the resort’s collection of new award-winning restaurants, expanded gaming spaces, luxurious rooms and suites, one-of-a-kind entertainment venues, museum-worthy contemporary art program and world-class musical residencies, the completely reimagined property guarantees to deliver an experience that transcends the expected Strip formula. KAOS, a larger-than-life entertainment experience consisting of a fully integrated 73,000 square foot dayclub and 29,000 square foot nightclub, redefines the daylife and nightlife experience in Las Vegas. KAOS features state-of-the art audio, lighting technology and art, including Damien Hirst’s 60-foot “Demon with Bowl.”
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Property amenities
Room service
Free parking
Fitness Center with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Hotel links
Hotel virtual tour
Offers & Announcements:UnstatusQuo

Location

Full view
88Good for walkers
Grade: 88 out of 100
33Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
3,613Reviews
70Q+A
100Room tips
Traveler rating
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Popular mentions
Unfortunately this hotel has lost its identity after the Maloofs sold the property. The pool area was built for the original tower, There are now 2 towers. Which isn't as problematic as you would think ifthe management company that runs the pool didn't close half the pool area. Yes... It's a management company, so going to the front desk to complain about anything, they tell you the pool is a private entity, seperate from the hotel. Meaning, you cannot take a drink into the pool 77jjeven if you are staying at the hotel. Buying a drink at the Bar or receiving a free drink while gambling must be consumed before entering the pool management area. The selection of beverages are limited. Sorry, they 7gdrinks.To top it off the pool area has the most incompetent bar tenders, that couldn't remember if you ask for a check or ketchup. Therefore, making the resort fee a scam. I hope this place changes, and soon.
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Hotel's Favorite
The $600 mil renovation last year basically resulted in a new property. The nightclub, Kaos, is on par with Encore or anything else in the city with a great crowd (young, high end but not too snobbish/high end like XS) - it functions both as a day club and nightclub. The renovated rooms are fantastic, feel completely new with high end finishes and nice views of the strip. At this resort, you get a high end experience without the price gouging of Wynn/Encore and the Caesar's and MGM properties. The lines to get in the clubs are not as obnoxious, the covers are lower, the room prices are lower - but you are getting at least 90 percent of the experience you get at those places. They also have budget food here, a decent food court and a buffet that provides all the options but is a fraction of the price of others on par with it in Vegas. Maybe because it is owned by Station Casinos and not the big 3, you don't feel the intense corporate squeezing of your pocketbook here that you do elsewhere in the city rn. A key example - free parking, free valet. If you are at all price conscious this is the best value in Las Vegas at this time.
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Recently stayed at the Palms Casino and resort for four nights. On one occasion we used the pool and were immediately told that the pool was closing and that we had to leave due to the fact that it was rented out by a company. This forced us not being able to have pool access for an afternoon/evening. Also while checking in we were told that our room was not available due to the fact that it was given away and that we had to settle for a double bed room versus the king room we reserved unless we wanted a smoking king size bed room. Not quite sure how our room was given away after it was booked over a month in advance. I will say the room we got was clean and the casino appeared to be clean as well. Once bringing the issues to the attention of staff during checkout, they offered excuses and no resolution. For this, I will not be staying at this location again.
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Disabled veteran forced to go up and down 14 floor because you can’t bring food/water to room? No fridges? I’m from Washington and it was 110 degrees!!! Food restrictions and forced to but THEIR food/water? Thanks Palms and Shelby in customer service (who could work on her sincerity) for making my first visit most likely my last! You get no stars from me. There was way more wrong with the stay.... foul smell in hallway on 14th floor, no fans in bathrooms? 🤢 Most of staff was rude and the rest was ok. Most had no idea not allowed food in rooms which Shelby said they should have known! 🙄 Anyway, you’ve been warned. I also called to speak to a real manager we will see if they even call!
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This newly remodeled casino has a lot of things going for it. The rooms and amenities are very nice and beds are comfortable. Valet parking is complimentary. It's also a bit off the strip so much more quiet then most places on the strip and easy to get to. This could have been a solid 4 stars unless you are not willing to pay $ 45 for half a bottle on Justin Cabernet from the mini bar. Nobody at the VIP check in told us that coolers weren't allowed but the security guard at the elevators turned us around. And the only fridge in the room is stashed with over priced crap from the mini bar, no room to put any of your own perishables. This practice gets a big fat thumbs down from me.
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PRICE RANGE
$106 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palms hotel las vegas, the palms las vegas, palms las vegas, playboy hotel las vegas, palms hotel las vegas, palms casino
FORMERLY KNOWN AS
The Palms Casino Hotel
LOCATION
United StatesNevadaLas Vegas
NUMBER OF ROOMS
702
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