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Palms Casino Resort

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#54 of 264 Hotels in Las Vegas
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Palms Casino Resort
Palms Casino Resort
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3,170 Reviews from our TripAdvisor Community

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Showing 3,002: English reviews
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Chandler, Arizona
Reviewed 3 days ago NEWvia mobile

We went with family and friends. The girls/boys took turns watching them. Not much to do for kids but Good place to keep them off the strip side. Rooms were comfortable and the food court downstairs was convenient for kids. casino in the lobby area was good for small bet table plays like black jack. Slot machines were okay. The...

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Helpful?
Thank jayania
Management response:

Dear jayania, Thank you for leaving feedback from your visit. We are pleased to know your overall stay was enjoyable and we hope to welcome you back again! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Vancouver, Canada
Reviewed 3 days ago NEW

We booked a suite at the Ivory tower at the Palms hotel , the reason we picked this hotel was because we stayed at the Palm Place Hotel last year, they upgraded us to a suite as we're expedia silver member! The experience last year was pretty good! we had no complain last year! So we booked the Palm Hotel...

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Helpful?
Thank joycen117
Management response:

Dear joycen117, Thank you for providing us with a detailed review of your visit with us. I would like to apologize for any discomfort and inconvenience you may have experienced, and would like to assure you that we strive to always accommodate our guests room preferences however, room requests are always based on availability and never guaranteed. Should you wish...

Paso Robles, California
Reviewed 4 days ago NEW

I've gone through the crazy Vegas phase, so now I appreciate a casino off the strip. Less people and less traffic. Palms has some awesome nightlife. Bars, and clubs. During the day this place is a ghost town. The most active place is the Hooters inside for lunch and that wasn't very active either. Not much to do during the...

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Helpful?
Thank TravelingWineJedi
Management response:

Dear TravelingWineJedi, Thank you for the feedback, we are pleased to know you enjoyed your time with us and found our location to be ideal. We sincerely look forward to welcoming you back! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Bridgewater, New Jersey
Reviewed 5 days ago NEW

I would never book a stay at the palms My experience is with their customer service very, very bad and rude people. When my wife and I planned our Las Vegas trip we herd of the Palm’s Ghostbar on their 55th floor. Prior to departing our home in New Jersey, I called The Plams and inquired about access to the...

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Helpful?
1Thank savytraveler732
Management response:

Dear savytraveler732, Thank you for the detailed review from your visit. I would like to extend my apologies for any miscommunication you experienced with the policies with bringing your camera to the bar. Should you wish to further discuss the details of your visit please feel free to reach out to me directly. (Shelby.Masacek@stationcasino.com) Best Regards, Shelby M

Reviewed 5 days ago NEW

The rooms are wonderful and service from hotel staff is great. I would recommend Nove as opposed to N9ne for dining. Experiences were vastly different in quality of service. Definitely look at clothes at the gift shop. I got a fabulous top for my daughter at half price!

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Helpful?
Thank Cynthia C
Management response:

Dear Cynthia C, Thank you for the positive review, we hope to have the opportunity of welcoming you back soon! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Atlanta, Georgia
Reviewed 6 days ago NEWvia mobile

First I want to thank Matthew the front desk agent for the outstanding customer service!!! He welcomed us as if we were family and answered all questions I had to ask. The room was on the 32nd floor with an amazing view, I absolutely loved our room very comfortable and modern!! Would recommend anybody to the PALMS!!!!!

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Helpful?
Thank bi123brown
Management response:

Dear bi123brown, Thank you for the fantastic review! We are thrilled to know we exceeded your expectations and hope to welcome you back soon! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Reviewed 6 days ago NEW

From check in to check out we had a fantastic time and all staff were helpful and happy, could not fault the service. We were lucky to get an upgrade at checking which made our honeymoon extra special. We ended up with a corner studio suite with a strip view and what a view it was. For a couple from...

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Helpful?
1Thank Michael L
Management response:

Dear Michael L, I truly appreciate the positive feedback from your visit. Please let us know when you are planning your next visit! (Shelby.Masacek@Stationcasinos.com) Best Regards, Shelby M

Glendora, California
Reviewed 1 week ago NEW

From the moment the valet took our car to the bellman to Matthew@Palms the wonderful gentleman at check in who took care of us.If you stay anywhere in Vegas stay here. Penthouse suite was out of this world.

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Helpful?
Thank Richard H
Management response:

Dear Richard H, Thank you for the wonderful review from your recent stay! We hope to welcome you back soon. (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Reviewed 1 week ago

We had one night away from the kids and came to the Palms, and Matthew at the front desk took amazing care of us and gave us an unbelievable experience. Can't thank him enough for the attention he showed to what we were looking for and built an experience around it.

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Helpful?
Thank Nick L
Management response:

Dear Nick L, Thank you for the fantastic review from your visit. We are thrilled to hear you enjoyed your visit and found the service to be exceptional. We hope to welcome you back soon! (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Perth, Australia
Reviewed 1 week ago

We travelled to Vegas for a friend's wedding, which was booked very last minute. We stayed during the I Heart Music Festival and as such most of the hotels were at capacity, hence why we ended up staying at the Palms, it wasn't top of our list of choices. The hotel is about a 10 dollar taxi ride from the...

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Helpful?
Thank PeardropsMc
Management response:

Dear PeardropsMc, We truly appreciate the overall positive feedback you have provided us. Should you plan on visiting Las Vegas in the future, we hope to have the opportunity to welcome you back. Please feel free to reach out to us. (Shelby.Masacek@stationcasinos.com) Best Regards, Shelby M

Questions? Get answers from hotel staff and past guests. Ask a question

1,839 photos of this hotel

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Barbie Suite (103)
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Celebrity Suite (65)
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Ditch Fridays Palms Pool (72)
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Erotic Suite (66)
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Ivory Suite (52)
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Kingpin Suite (26)
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Location: United States > Nevada > Las Vegas
Price Range: $87 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prestigia, Travelocity, getaroom.com and Jetsetter so you can book your Palms Casino Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#22 Casino Hotel in Las Vegas
#26 Luxury Hotel in Las Vegas
#27 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travelers have asked, with answers from Palms Casino Resort staff and other travelers.
46 questions
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Tucson
over a year ago
4 months ago

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Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wifi was poor in our room at the Ivory tower too!”
 of 5 bubbles joycen117, 3 days ago | Read review
“Rooms with 2 queens was bigger than 1 king, but same price.”
 of 5 bubbles TravelingWineJedi, 4 days ago | Read review
“Did not stay in Hotel”
 of 5 bubbles savytraveler732, 5 days ago | Read review
“Rooms are assigned only a few days before arriving. Call direct and say you don't want to see air conditioning units on the roof”
 of 5 bubbles I9729VOcynthiac, 5 days ago | Read review
“Higher the room in Ivory Tower the better the view.”
 of 5 bubbles W6973QUnickl, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question