Another consistently good experience at Cosmo LV at all levels make the Cosmopolitan our favorite LV hotel. After over five stays here, we weren't aware of all the "hidden" restaurants and other secret places to experience at Cosmo. It was great fun to find (and try) all the places we never knew existed. We love this place!
Favorite Hotel on the Strip. Super classy, but not stuffy with gorgeous and spacious rooms. The outside terrace puts it over the top of all the other luxury properties. Plus you can’t beat the location for getting around. Awesome restaurants and spectacular service. Big Shout Out to Adriana Landeros in the Autograph Lounge for her help. We can’t wait to come back to the Cosmo
I’m on my flight home from Vegas and I couldn’t wait to write this review! If you’re thinking about staying at this property, you WILL NOT regret it. I brought my grandmother on this trip for her birthday and to tick an item off of her bucket list, and she was absolutely thrilled with everything. This means a great deal to me, as she’s travelled strictly internationally, so I know her bar was quite high. The Cosmopolitan welcomed my party with open arms. I booked through Virtuoso, so check-in was early and quite pleasant (Autograph Lounge). We also had a single category room upgrade (we double upgraded for a reasonable fee), 2PM checkout, comped breakfast (up to $75) and a $100 food credit. My grandmother raved about the dinner at Scarpetta; The service and food were impeccable! She encountered many friendly faces and helping hands (from employees and guests alike) as she navigated the massive property on her mobility scooter. She also spent several hours on our balcony which overlooked the Bellagio Fountains - useful for smokers! We stayed in the Chelsea Tower on floor 47. All of our minor issues were resolved quickly and efficiently - including one at checkout that resulted in a personal phone call from the Guest Services Supervisor. We really appreciated this. The experience was virtually flawless - we even made some money! To all of the employees at the Cosmopolitan - a heartfelt thank you! We are already planning our return trip. Room - 10/10 Food - 8/10 The Henry, Scarpetta!!, The Wicked Spoon, you can skip China Poblano. Be sure to make reservations in advance! Slots - 8/10 We had friendly machines, but I saw plenty of others that were pretty tight! Accessibility - 8/10 If you have any mobility equipment, you’ll be generally okay.. but there are some pretty tight areas in the casino and in some restaurants. Customer Service - 100/10!!…
We left the JW in Santa Monica where we had a great 2 days. Everything there was perfect. Flew out to Vegas, made a reservation with Bonvoy as a Platinum Elite member at the Cosmopolitan. I was told when I arrive to go to the special lounge to check in. The lounge was busy, which was great and DJ checked me in. He didn't have much to say and handed me the keys. I asked him about benefits or the upgrade. No upgrade available and handed me a card about the benefits. Free breakfast at the JW, here it's 15% of buffet. eh. We went up the elevator to our room, 4945. As we started walking down the hall I realized this room would be close to the end of the hotel. The very back of the hotel. Great view if you like highways. My friend had a problem with one of his feet, so I went back down to ask for a different room, something closer to the elevator. We're in our 60's, so closer to the elevator helps. At first after DJ typed a lot he said nothing else is available. I asked to speak with a manager. Mind you, I've had many stays here at the Cosmo, and this is the first time I ran into a problem. Platinum Elite, Private Lounge, lousy room, and now he's making me speak with a manager. He spent time on the phone did a lot more typing. He then told me he had another room closer to the elevator. He said 5539. I asked which room was closest to the elevator and he said 28, so I thought ok I'll take 5539. When we got up to the 55th floor, the closest room to the elevator was 5519, so he was way off and our room, once again, was pretty far down the hall. I can hardly wait to write another review when we depart. The worst thing in the world is to stay in a luxury hotel and be treated like trash. Not happy. One last thing, 2 guys were dumping water bottles next to DJ. He never offered my anything.…
It is gigantic. I guess it had to be that way. Overall it was good. But tiring. People everywhere, very noisy and busy all the time. Checkin took more than an hour. I had to bring my stuff myself, no one is there to help out with the luggage. Checkout was quicker. There were always lines at the taxi wait area. The food was not so good. The room was nice and quite a good size. I was on the 26th floor, but it was still noisy from the street. Location is good, adjacent to the Crystals mall.
We are currently staying in one of the Terrace Studio Fountain View Rooms. I cannot fault the room nor the view from our balcony. The only thing that lets The Cosmopolitan down for us is the constant stench of weed not just when sitting on our balcony…..in the space of 10 minutes we’ve had 3 bouts of it. Even when returning to our room the whole room smells of it. So not nice at all! Walking along Las Vegas Boulevard you can’t get away from it. We have been coming here for years & I have to say the stench of Weed is the worst it’s ever been!
Hotel is lovely and modern, great location, lots of lovely restaurants, great pizza takeaway for when the munchies hit after a night out. Rooms spacious with everything you needed. Great swimming pools with plenty of loungers. Would definitely stay again if we are lucky to return to Vegas.
Great hotel for bachelorette! There are plenty of restaurants within the hotel that are great for groups; also the pools are fabulous with great views. I would definitely book again either with friends or for a couples stay! It’s also in close proximity of all other good hotels along the strip.
One of the most Posh places in Vegas , in my opinion. The lights, colors and decors are fab m. Not to mention the variety of restaurants to choose from. View of the Bellagio water fountain was the added touch.
For the price the rooms are highly overrated. The bedding/comforters on the beds was lumpy and needed to be replaced because it was like having a second sheet vs a comforter. I actually had to request a blanket to use one top because I was cold. Also not sure why but the air makes your very stuffy & sneeze. Checking in was also a bit chaotic. The employees do their best, it’s more that this hotel is so busy that they have periods with long waits & your room may not be ready.