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Hotel32 at Monte Carlo

Certificate of Excellence
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3770 Las Vegas Blvd. South, Top Floor of Monte Carlo Resort, Las Vegas, NV
1 room 1 adult
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Hotel32 at Monte Carlo
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561 Reviews from our TripAdvisor Community

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London
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our 5th visit, so you can assume we love this place. We do love it, the staff are great and the rooms wonderful. However, we did were a little disappointed at some of the small changes they've been making. Firstly the limo service from the airport is gone unless you stay in a Pent. We still got our... More 

Helpful?
1 Thank LondonClaireW
Geraldton, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arrival at the airport we were collected by our driver and taken to the hotel in a stretch limo, nice way to start the stay. We were whisked through the lobby of the Monte Carlo to the lift lobby and taken to the top floor where the check in process only took half a minute. The room which was... More 

Helpful?
Thank LenaDunn
MGM_Resorts, Manager at Hotel32 at Monte Carlo, responded to this review

Dear LenaDunn: It sure sounds like you had a wonderful time here at HOTEL32. Thank you for sharing such positive sentiments and for commenting on our service and accommodations. We appreciate the chance to serve you, and look forward to your next stay. Sincerely, Seth L. Guest Relations Specialist HOTEL32 at Monte Carlo Resort & Casino MGM Resorts International More 

Palm Springs
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Within the hospitality industry there are a few exceptions to having a "regular" hotel experience. Perhaps they can add breakfast, or credit your resort fee, but not many can boast of a dedicated staff providing you with outstanding service. Hotel 32 at the Monte Carlo in Las Vegas is one of those exceptions. Another stay at Hotel 32 and another... More 

Helpful?
3 Thank 411OnTravel
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear 411OnTravel, We are ecstatic to hear you choose HOTEL32 as the backdrop for your Las Vegas vacation! Serving you was our absolute pleasure, and we hope the next time you visit Las Vegas we will have to opportunity to host your vacation once again. Thank you for taking the time to spotlight one of our star performers. Your endorsement... More 

San Antonio, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked a Loft suite at Hotel 32 for my husband’s 50th surprise birthday party. Since it was a surprise, there was a ton of planning that had to go into the occasion. My suite assistant, Brittany, took care of every single request, answered every single question and made my life so much easier during the process. From ordering catering... More 

Helpful?
2 Thank sanantgrl
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear sanantgrl, It is outstanding to learn about your recent visit to HOTEL32 inside Monte Carlo! Thank you for highlighting our outstanding staff. We aspire to provide a one of a kind resort experience, and are thrilled this goal was achieved. Please, come back and visit us again in the near future. Sincerely, Christie G. Guest Relations Manager HOTEL32 at... More 

Homer City
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at Monte Carlo many times in the past. This was the first time at MC - Hotel 32. We have also stayed at other Vegas hotels. Overall, MC is the best place for us. It is an extremely convenient location with all that is needed for a comfortable stay....great rooms, variety of dining, convenient bus locations, tram... More 

Helpful?
1 Thank Michael C
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear Michael C, We are thrilled to hear that after your visit to HOTEL32 was exceptional! Serving you was our absolute pleasure. You are always welcome and we cannot wait until your next visit to Las Vegas, we hope you choose to stay with us once again. Sincerely, Christie G. Guest Relations Manager HOTEL32 at Monte Carlo MGM Resorts International... More 

Bradenton, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this place months in advance for a special trip. We chose this hotel, which is much, much more expensive than many others we considered, specifically for the amenities which were very important to our group. The staff were helpful and polite but unfortunately they changed their policies and I guess didn't feel they had any obligation to tell... More 

Helpful?
2 Thank Karen B
MGM_Resorts, Manager at Hotel32 at Monte Carlo, responded to this review

Dear Karen B: It is disheartening to know your time at HOTEL32 fell short of expectations. We apologize for the in-room maintenance issues you encountered, as well as for the communication and service shortfalls you endured. Total guest satisfaction is always our top priority, so rest certain, we will examine your feedback as we look to make improvements in our... More 

Grand Prairie, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the one bedroom penthouse for our daughter's wedding. Had about 20 people join us in Vegas and needed a place to socialize after the ceremony and dinner. We were staying in the Monte Carlo for the whole trip but only booked one night at Hotel32 for the reception. It's difficult to plan a destination wedding but the staff... More 

Helpful?
Thank kiowanative
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear kiowanative, It is incredible to hear that you chose HOTEL32 as the backdrop for your daughter’s wedding. With our exceptional staff and resort amenities, no other resort in town can compare. Please, allow us the opportunity to host your next visit to Las Vegas! Sincerely, Christie G. Guest Relations Manager HOTEL32 at Monte Carlo MGM Resorts International guestrelations@montecarlo.com More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel room? 100% Fun? 100% Live band at night? 100% Games & machines? 100% The bar? It was fun but I'm not sure with the costly drinks has charged in my CC. Receptionist? Well, I was told to fall in line by the female front desk officer, even I'm already checked in and it's 2AM, for a quick question I... More 

Helpful?
2 Thank Julius D
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear Julius D, We are thrilled to hear that after your visit to HOTEL32 was exceptional! Serving you was our absolute pleasure. You are always welcome and we cannot wait until your next visit to Las Vegas, we hope you choose to stay with us once again. Sincerely, Christie G. Guest Relations Manager HOTEL32 at Monte Carlo MGM Resorts International More 

Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had to go to Vegas on Family business and at take my husband golfing. Wanted to stay at a nice place. Hotel 32 caught my eye. They helped me before I even arrived. Once we did got there, the service and the location were the shiny stars. Hotel 32 arranged golf, dinners and shows. It was not impersonal but very... More 

Helpful?
1 Thank Mels49
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear Mels49, Thank you for choosing HOTEL32 as your Las Vegas destination. It is wonderful to hear that you found our amenities and resort staff to be superb. Thank you for highlighting one of our star employees. Your kind words are greatly appreciated, and we hope to have the opportunity to serve you again in the near future. Sincerely, Christie... More 

Severna Park
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was very nice. Check in process was long. Service was nice, especially the woman in the private lounge, very impressive and accommodating. There wasn't always someone at the lobby desk, when needing help. Elevator was a little hard to access.

Helpful?
1 Thank n2disney2
MGM_Resorts, Guest Relations Manager at Hotel32 at Monte Carlo, responded to this review

Dear n2disney2, Thank you for taking the time to share your exceptional visit to HOTEL32. Serving you was our absolute pleasure, and we are thrilled to hear you enjoyed your entire stay. Thank you for letting us knows our concerns regarding our check-in process. We will work to improve this issue moving forward. Sincerely, Christie G. Guest Relations Manager HOTEL32... More 

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