Came for one night while in Vegas. Came as a Hilton Diamond. Received bottled water and $25 per person in food and beverage. Rooms were very adequate and comfortable bed. Decent bathroom with glass walls. 2 pools but surprised pool attendant was not able to accommodate the 3 of us with chairs. The $50 covered 2 drinks at the pool. Hotel is walking distance to the Aria if you want to gamble. $35 valet parking. Check in experience was very good.
This place had some issues, both Covid and non-Covid related. But overall, it was definitely a 5 star experience. The location is what makes this place for me. Right in the middle of the strip, but the hotel is hidden in a bit of a bowl. It is like being on the Strip without dealing with all the people. Nice and quiet. No casino, but very easy to get to Aria and Cosmopolitan, among others. The common areas are pretty typical of Waldorf, lots of dark wood and marble. You have to go up to the reception area from valet, separate elevators for room and hotel entrance. Always weird having to switch elevators. Nice area for afternoon tea and a bar with a legit view of the Strip. We liked the spa, but no hot tub or sauna, etc due to Covid. Pool looked nice and was pretty empty. As with the areas, the room is typical Waldorf, 5 star quality. Super comfortable bed. Good size, all the amenities. Service was very good, from reception to bar to spa. The valet was a man from NY and he was incredibly helpful with the family. For value, Waldorf ain't cheap, in either dollars or points. I think it's worth it, and I am a bit of a Hilton guy, but there are so many options in Vegas that are pretty close in quality but much lower prices that its hard to recommend. That, and I don't want anyone else ruining it.…
Having read some of the reviews I was concerned about our stay but was very pleasantly surprised. Amongst the craziness of The Strip this hotel was a very pleasant and peaceful surprise. Love the closeness of everything but feeling like this is a quiet oasis in a great location. Check in was good if a little confused about our benefits. We were staying on an American Express FHR package but also as a Hilton Honors Diamond Member. Loved our large refurbished room. Other than the overly complicated lighting the room was very comfortable, especially the large tub. Also loved the entry way and closet area. Breakfast was excellent and service was professional and attentive. We loved the bar and a great place for a cocktail. The bar tenders seemed a little over whelmed. Pool area was great and an oasis in the middle of Vegas. Service was a little inconsistent and servers seemed overwhelmed, even though they weren’t that busy. We are returning to Vegas in July and had booked this hotel and the Aria..,.,we have now cancelled the Aria. Overall a great choice,…
My husband, daughter and I went to Vegas for my birthday and Mother’s Day, primarily to see a couple of shows and enjoy fine dining. We were unfortunately late to our first dinner reservation as our room wasn’t ready till over an hour after check in. Once our room was ready our luggage didn’t arrive till another 20 min later. We were graciously offered a $100 food and beverage credit for our inconvenience. On our final day we ordered breakfast from Zen Cafe (whom didn’t get the order correct in the kitchen and delayed our already 40 min wait for take away breakfast by another 15 min), expecting our cost to be covered by our credit. To our surprise, there was not a room credit attached to our account nor a note made about it. Why offer something for an inconvenience to create another one? ALSO- my husband surprised me with spa services and revealed that he made reservations at check in, confirming the date and time. I was so excited. However, when I got to the spa the reservation was not found in the computer. Really? However, the spa attendant asked what the service was for and quickly found the most amazing massage therapist for me. The spa had it together and they were able to quickly ensure my time would be lovely. Thank you for that. Unfortunately for my husband, I asked for a different service than he originally booked that was quite a bit more money than he planned. That was my mistake and he wasn’t upset because it was my weekend. He just wished the spa received the reservation correctly to avoid the mishap. Last, some things were slow. Getting an item such as a toothbrush from the front took over 30 minutes. On a good note, the bellmen and attendants at the front door were awesome. As mentioned, the folks in the spa were fantastic, too. Everyone was really nice and welcoming and our room was well cleaned and lovely. I’m assuming the hiccups were due to it being a busy weekend and perhaps being short staffed? I don’t know but I hope it gets worked out.…
Stayed as a Hilton diamond; made reservations through Hilton diamond desk who split reservation (unsure why) into 2 reservations for the 5 night stay. Registered guest was added onto stay during check in and I was assured there would be no issues with the room or guest access even with the 2 separate reservations. Room key quit working around 8 am on last day of stay and staff wouldn't reprogram keys and held registered guess in the lobby and called security on them. Hotel staff didn't bother getting ahold of account owner to clarify the situation and treated registered guest as if they were criminals. Bath tub drain was also defective and not fixed despite multiple requests.
Had such an amazing time at the Waldorf! Great location as it’s on the strip but tucked away so it remained quiet. We spent the whole day by the pool and were served by Paul the bartender who made killer cocktails and Brad both made our experience top notch! The food we ordered came out quick, hot and tasty! Cannot wait to come back! Thanks for the excellent service!
The Waldorf Astoria Las Vegas is a beautiful hotel with a very friendly staff. I was particularly impressed with the fitness center, pool, and skybar. Juan and Saul took care of me when eating the delicious food at Zen. The omelette, waffles, bacon, chicken sausage, and mocha coffee were all delicious. The hotel is a nonsmoking oasis in very smoky Vegas. The room itself is cool and well furnished. The views from all over the hotel are very nice. I give it a 5 out of 5.
This is the perfect hotel if you want to be close to the action but still get a great night sleep. This hotel is non-smoking, non-casino, and is a very quiet refuge in the noise of the Las Vegas strip. Our room was perfectly clean, and the service from all the employees here is top notch. Zen Cafe is a great place to start out the day - it is also quiet, and the food is absolutely amazing (best pancakes ever). We also thoroughly enjoyed the views from the Sky Bar. The spa is small (for Vegas), but we actually really appreciated that - just very peaceful and great service, without having to wander around a giant crowded vegas spa. We ate dinner at Aria or Cosmo (right next door) each night, which is nice to have all those options available, but we were so glad we could leave the chaos of those casinos at night and get back to the Waldorf. All in all, a wonderful stay and we would highly recommend it!…
My wife and I visited in April 2022 and had a very good experience. I am a Hilton Honors diamond member and they offered to upgrade my room (albeit for an additional fee, but this fee was lowered based on my diamond member status). The service and attentiveness by the entire staff was excellent and our room was perfectly clean and spacious. The pool area looked great (we were unable to go due to high winds while we were there). There is no casino in this hotel and it’s non-smoking (which we liked), but it’s still right next to all the action on the strip. The sky bar overlooking the strip is a nice spot for a night cap. We did not have dinner at the Zen restaurant but the breakfast was delicious (but not free). Slightly overpriced (otherwise would be 5 stars).
One of the nicest hotels I've stayed in by far. Appreciated that it is NOT right on the Strip and does NOT have a casino, so it is pretty quiet (we were on the side facing away from the strip). Staff were uniformly and sincerely pleasant and helpful. It was clean. If you need a big pool scene, this is probably not the place -- the pool area is a little cramped and closes at dinner time. Room service was fast and the food was great. We walked to/from Allegiant Stadium from the hotel without any problem. Eataly is very close by if you want a good meal or takeout. Only reason for 4 stars is that my credit card was initially billed incorrectly, which cost me time trying to reconcile, but this was resolved.
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