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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Las Vegas
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#64 of 277 hotels in Las Vegas
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
An Unforgettable Experience in an Unforgettable Hotel Waldorf Astoria Las Vegas, formerly Mandarin Oriental, is set in a luxurious, non-gaming, non-smoking environment, just steps away from the city’s signature shopping, dining and entertainment offerings. The hotel offers unforgettable experiences in an unforgettable city. Luxurious guest rooms and suites offer breathtaking views, a sprawling spa features two guest floors of customized wellness offerings and dynamic culinary experiences range from the Forbes Five Star Twist by Pierre Gagnaire to the Tea Lounge and SkyBar, which serves up handcrafted cocktails 23 floors above the Strip.
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Room & Suite (481)481
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Business Center with Internet Access
Conference facilities
Paid wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Salon
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Green
Location
Full view
100Great for walkers
Grade: 100 out of 100
191Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
Contact
3752 S Las Vegas Blvd S, Las Vegas, NV 89158-4382
Getting there
Bally's / Paris Las Vegas StationLas Vegas Monorail10 min
MGM Grand StationLas Vegas Monorail9 min
Rental CarsSee rental cars from $25/day
623Reviews18Q+A54Room tips
Reviews
Traveler rating
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Popular mentions
+1
How can I start off? Let’s just say I checked in on September 20, 2020 @ 3pm and was put into 3 different rooms because of housekeeping issues. Finally after 2 rooms the 3rd room I ended up taking which still had some problems. The Manager at the front desk was very apologetic but after reading other reviews I see that this hotel is starting to become a 1 star hotel. Anyway I go up to my 3rd room which is 2219, the room has no alarm clock, tv remote missing, a/c that doesn’t even get cold, no hot water. I can keep going on. But I managed to make things work. The only downside about this whole situation was no upgrades or comps were given due to my situation. Nothing. Do I recommend this hotel? it’s hard to say, but in all honestly I will say NO. Stay else were. Oh btw you have to drag your luggage up 2 different elevators to get to your room. WHO Designed this place? Plus the main lobby is on the 23rd floor. I have no idea why anyone would build a hotel that has a lobby on a 23rd floor. I’m guessing mandarin oriental thought it was smart when it’s just plain stupid. I do not recommend this hotel. …
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Date of stay: September 2020
Helpful
Responded 2 days ago
Hello chadrodick, Foremost, we thank you for taking the time to review us. Feedback such as yours is crucial to the success of our hotel. We do want to extend our sincerest apologies for what you experienced while you were on property. That is in no way the authentic moments we wish to create for our guests. If you would please so kindly send us your reservation information to the email address LASWD.Hotel@waldorfastoria.com, we would like to invite you back for a complimentary upgrade next year after our hotel undergoes renovation. We look forward to having you back for what we hope will be an improved experience. Sincerely, Chintan Dadhich General Manager
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This hotel is now unsafe and understaffed. The entrance to the hotel had no visible security which allowed Vegas "nightlife" to congregate out front and threaten my wife while waiting for food delivery. Needless to say, sanitation becomes a concern then as well. We booked a very nice and expensive room. There were zero food options onsite before 5pm. The furnishings in the penthouse are dated and damaged as is the technology in the room. Bottom line, Vegas is not a good place to visit right now. Even if you have to stop and stay and are wanting to put your trust in a luxury brand like the Waldorf - don't! It's just as bad if not worse.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
+1
I had to be in Vegas for work and my wife decided to come along and so did another couple. This hotel leaves much to be desired and sadly we will not be back. In no way does this hotel live up to WA brand standards. There were some positives but not nearly enough to make this a property anyone should consider until major investment has been made. Pros: Pool staff including Carin. Ease of check-in using the Hilton app to bypass the front desk. Sky bar. Cons: Horrible condition of the hotel overall. Little to no functioning food currently. Sparsely furnished rooms. Lack of plugs in the room. Inconsistent application of policies. On the positive side the staff that was working was quite nice and personable. Carin at the pool was a rockstar and certainly needed help. Despite being the only server on the entire pool deck she kept everyone happy. Using the Hilton app for check-in and the digital key allows you to bypass the front desk and any lines. However this is a Hilton thing and not something that this hotel deserves kudos for. Sky bar remains a great view and place to have a before or after dinner drink. Please note the hours have been reduced. As for the cons they are long and frustrating. First if you want to plug something in near the bed you will need to move furniture or bring a long extension cord with you. Not a single plug near the bed or nightstand on either side. How in this day and age do you not have plugs near the bed? On top of that the condition of the rooms leaves much to be desired. The shower doesn’t drain well and after 90 seconds you will be ankle deep in water that is struggling to drain. The photo below is after I finished showering, dried off, dressed and grabbed my phone. Still and inch and a held of standing water in the shower. Then add in the lights that didn’t work or had burned out bulbs and it was like staying in a cave. At the pool there is a ton of mold on the grout between the tiles. Of course this happens, but luxury hotels have maintenance procedures in place to clean or prevent this mold buildup. There were also loose tiles at the adult pool entrance that shifted depending where you stepped and created a dangerous pinch point for bare feet. Add to that loose tiles around the planters that fell twice during our stay. Further it wasn’t just the physical issues, but the IT was lacking or broken in the hotel. Attached is a photo of the folio review on the TV. It never worked for the entire stay. Another reason to avoid this property at least during COVID-19 times is the lack of food or services at this property. Basically everything is closed. If you are here middle of the week your only choice of food is a grab and go breakfast or lunch. The breakfast wrap was fine, but that is the only warm option and we ate it everyday for breakfast. Lunch options are a joke and we ordered Grubhub or Uber Eats for lunch at our pool cabana each day. Don’t expect to eat anything at this hotel if you stay here. You can’t even call down to the grab and go and place the order. They force you go down, stand in line and then wait 10+ minutes for your food to show up. The spa also isn’t functioning at this point. So glad we booked the Signature rate that included a spa credit (useless). Finally this hotel doesn’t apply policies evenly. On our day of departure we asked for a late checkout and were told they would extend it to 12:00. We had a cabana for the day and without the spa being open there was no place to shower and change after using the pool and cabana before flying home. So, we booked a cheap room down the street to shower before flying home. What made us angry is that when we went down to the front desk to check out and leave our bags with the bell desk another guest asked for a late check out and they were offered 1pm for no charge, 2:00pm for $50 and 4:00pm for $100. I get that status may allow for different policies, however the guest that was offered this had a level below my status. Just do yourself a favor and stay somewhere else. Don’t set yourself up for disappointment. This would have been a 1 star but for the friendly staff. …
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Date of stay: August 2020
1 Helpful vote
Helpful
Responded 4 weeks ago
Dear HockeyTravelGuy, Foremost thank you very much for your review. We greatly appreciate the feedback, as we are continually working towards ways to improve the guest experience. We would like to extend our apologies for what you encountered on your stay and we will share your feedback with the appropriate departments. Additionally, we would like to ask you to send us your contact information so we can connect with you on making your experience right. If you would kindly reach out to us at LASWD.Hotel@waldorfastoria.com we will work with you. We look forward to hearing from you soon. Sincerely, Chintan Dadhich
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+1
We came to the Waldorf Astoria Las Vegas for my birthday and had the best time ever. The hotel is in a great location and in walking distance to everything. There is a Walgreens across the street, it came in handy a few times. The employees were very nice and made our stay a very pleasant one. The rooms were clean with a view of the strip. Our beds were so comfortable and the pillows were the best. Anything we needed were brought to us upon request. The pool was great. There was plenty of lounge chairs for everyone. They have cabanas too that were available to rent for the day. At night time they open the Skybar. You can get an amazing seat with a great view off the strip. There is no casino at this hotel. We are not gamblers so we did not miss it and actually like the fact there were no large crowds of people in the lobby. We had a very pleasant stay and will come back in the future.…
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Date of stay: August 2020Trip type: Traveled as a couple
Helpful
Beautiful from the lobby throughout. Staff is so polite. 3 pools and plenty of Cabanas with an outdoor bar. Bath salts were a nice touch, soft robes and the soaps smell amazing. Beautiful view and comfy beds. By far my favorite hotel and so glad I got to spend my birthday here.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
Helpful
PRICE RANGE
$223 - $532 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, las vegas hotel las vegas
FORMERLY KNOWN AS
Mandarin Oriental, Las Vegas
LOCATION
United StatesNevadaLas VegasParadise / The Strip
NUMBER OF ROOMS
389
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Claim Your Listing Frequently Asked Questions about Waldorf Astoria Las Vegas
Which popular attractions are close to Waldorf Astoria Las Vegas?
Nearby attractions include T-Mobile Arena (0.2 miles), The Gallery at Aria (0.08 miles), and Park Theater (0.2 miles).
What are some of the property amenities at Waldorf Astoria Las Vegas?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Las Vegas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Las Vegas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Las Vegas?
Yes, valet parking is available to guests.
What are some restaurants close to Waldorf Astoria Las Vegas?
Conveniently located restaurants include Chin Chin, é by José Andrés, and Mastro's Ocean Club.
Are there opportunities to exercise at Waldorf Astoria Las Vegas?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Waldorf Astoria Las Vegas located near the city center?
Yes, it is 0.6 miles away from the center of Las Vegas.
Are any cleaning services offered at Waldorf Astoria Las Vegas?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Las Vegas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Waldorf Astoria Las Vegas?
Many travelers enjoy visiting Little Church of the West (1.4 miles), Hartland Mansion (3.8 miles), and Historic Fifth Street School (4.4 miles).