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Horseshu Hotel and Casino

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Horseshu Hotel and Casino
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115 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Clearwater, Florida
Level Contributor
524 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We've stayed here several times. It ain't the Ritz, but for the price it is acceptable. They do need to get in there and scrub the shower tiles. The worst was the chairs. They are cloth and really filthy. They should just go in there and replace every chair in the place. Bed was comfortable, nice TV, AC worked fine.... More 

Helpful?
Thank Gena C
Boise, Idaho
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Both Horseshue and Cactus Pete's r managed by the same group. Horseshu is definitely the worst of the two. The room was dirty--do yourself a favor and don't look behind the bed. There was dust there from b4 the millennium. There was also mildew in the shower grout--lots of it. I also noticed that you could see where the vacuum... More 

Helpful?
Thank Presc0ttAZ
Oregon, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked a Jucuzzi room on the 4th floor. Room smelled bad, had not been dusted, children's hand prints all over inside of sliding door, sliding door track In room was dirty. Absolutely disgusting for $109 a night. Got my money back and stayed at Barton's for $30 less.

Helpful?
Thank Todd H
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good evening - thank you for taking the time to review your stay with us at the Horseshu. We sincerely appreciate your feedback, and we have passed your comments along to our housekeeping teams. We would love to address your concerns personally. Could you please email us at socialmediacpj@ameristar.com with details of your stay, including the date and name of... More 

San Francisco, California
1 review
1 of 5 stars Reviewed 4 weeks ago

While I wasn't expecting much, our room was filthy - especially the bed. As we were going to sleep late at night after a long day of driving we found a clump of hair and several stains, all in the sheets. To top it off and best of all, under the pillow we found a TOE NAIL CLIPPING!!!. Disgusting. It... More 

Helpful?
Thank pedromc41
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good evening - thank you for taking the time to review your stay with us at the Horseshu. We sincerely appreciate your feedback, and we have passed your comments along to our housekeeping and hotel teams. We would love to address your concerns personally. Could you please email us at socialmediacpj@ameristar.com with details of your stay, including the date and... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016 via mobile

As your driving through miles and miles of desert until you can't see straight and finally say, " I need to stop for the night." You've come to the right spot. Super friendly staff and nice size rooms. Check in is across the street at Cactus Petes. The buffet at Cactus Petes was also great!!! No need to push through... More 

Helpful?
Thank juliannecosta
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good afternoon - thank you for choosing to stay and dine with us at the Horseshu during your travels. We're glad you enjoyed your room, the wonderful dining options, and our friendly team members. We sincerely appreciate your feedback, and we hope to see you again soon. More 

Richland, Washington
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 11, 2016

The rooms are basic and getting to be a little dated but they offer good value for your money - especially if you are not planning on spending much time in the room. You must check in across the street but we have stayed here before and know that. Pool is not crowed and hot tub was just fine.

Helpful?
1 Thank ezflyer1
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good evening - thank you for choosing to stay with us at the Horseshu. We appreciate your feedback, and we're glad you enjoyed the pool and hot tub area. We hope to see you again soon. More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 3, 2016 via mobile

You have to check in for this hotel across the street at Cactus Petes. It is in need of an update as the carpet very wore out. But it is a place to stay, and it's Jackpot the choices are limited. We are not gamblers so we just used this as a means to get from point A to point... More 

Helpful?
Thank Mary F
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good evening - thank you for taking the time to review your recent stay with us. We sincerely appreciate your feedback, and we will be sure to pass your comments regarding your experience to our hotel team. We hope to see you again soon. More 

Joseph, Oregon
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 30, 2016

The motel is older but it is pet friendly which is important. The rooms are large and very clean. The housekeeping staff is very accommodating. The prices are reasonable for the motel stay if you don't include the gambling expense haha.

Helpful?
1 Thank pers0nalview
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good afternoon - thank you for taking the time to review your stay with us. We appreciate your feedback, and we're glad you enjoyed the pet-friendly environment and the clean and comfortable room. We look forward to seeing you again soon. More 

Salt Lake City, Utah
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 24, 2016 via mobile

The wife and I stayed for 2 nights at the horseshoe it will be the last time!!!! The room was very dirty and smelled terrible the shower curtain was so nasty i asked one of the housekeeping staff for a new one the new one was so old it started to fall apart when I hung it up plastic of... More 

Helpful?
2 Thank TRA2
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good afternoon - thank you for taking the time to review your stay with us. We sincerely appreciate your feedback. We are passing your comments along to our hotel team so we can address your concerns. In the meantime, we would love to speak with you about your experience directly. Could you please email us at socialmediacpj@ameristar.com with details about... More 

Sacramento
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 30, 2016

Stayed here on the way to Yellowstone, the casino was pretty deserted most of the time and actually kicked the 2 of us who were there out a few minutes earlier than the posted closing time just so they could get out early. thunderstorms had caused a few power outages so the whole day I spent in jackpot was just... More 

Helpful?
1 Thank robertdT7335RA
Stephanie D, Guest Relations Manager at Horseshu Hotel and Casino, responded to this review

Good morning - thank you for taking the time to review your experience with us. We value your feedback, and appreciate you choosing to stay with us during your travels. We're glad you enjoyed the pool, and we will be sure to pass your comments along to our teams. hope to se you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located in northeastern Nevada, Horseshu Hotel and Casino offers gaming in a property designed as a Hollywood western movie set. The property features a 3,000 square-foot casino and a hotel with 12- rooms and suites ... more   less 

Additional Information about Horseshu Hotel and Casino

Address: 1220 Highway 93, PO Box 508, Jackpot, NV 89825-0508
Location: United States > Nevada > Jackpot
Price Range: $59 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horseshu Hotel and Casino 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Horseshu Hotel Jackpot
Horseshu Hotel And Casino Jackpot, Nevada
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