Mr.Manny from engineering is very cooperative person at Hyatt Regency Lake Tahoe. He helped with our tv and AC. He also recommended some places we could go too. The hotel overall though was great, the room I got had a nice view towards the lake and the mountains.
The rooms and amenities are clean and well appointed. The staff was very helpful. Just don't eat at the restaurants or you'll be disappointed. The pool areas and the beach were wonderful. All needs met while at the beach. Even have staff to put up umbrellas.
I have been going to this resort a couple of times a year for the last 15 years. The location is amazing and the hotel although it could use a facelift up until this time seemed to have good service that was always consistent. However our experience this July on our 5 day stay was extremely disappointing to say the least. The front desk staff is rude and not very well informed, they no longer have a concierge desk and therefore there is no one to help with questions. The rooms are old as are their mattress's and super uncomfortable. There are 2 elevators and one stopped working on two separate days and it took then over an hr to address leaving 1 operating elevator for 11 floors. Their fine dinning restaurant is the Lone Eagle which is across from the property with amazing views of the lake but even that was incredibly disappointing, the service and food was not anything worthy of fine dining quality, yet the price was exuberant which I am happy to pay for quality food and service. …
Excellent but expensive property that falls short in some areas. Shuttle Service to nearby Shakespeare-on-the-Lake was not available. Dining at late night restaurants (>10:00 pm) not available. A-la-carte breakfast at 9:00 am in the Sierra Cafe was memorable!
We have visited this Tegency property over 50x in the last 30 years. Was a model of consistency and quality until steady decline noticed about a decade ago. Now, dramatic shortcomings underscored by exorbitant price increases that feel gauging.
First of all, I don’t like Tahoe and only go when paid. I don’t think anywhere is better and certainly not dreadful Edgewood. Pros here Friendly and attentive staff. Got me frudge and tea kettle in minutes! Vegetarian options including flavorful but not spicy vegan scramble and excellent oatmeal on a la carts ( like nearly all buffets, neither oatmeal nor anything else decent including flavorless strawberry muffin) Rooms very quiet Extremely dog friendly Dealbreakers No room service No cleaning after 4pm Can’t get ac to go below 67 Farmed fish even during king salmon season
My most recent stay was very pleasant that I call this property most favorite Hyatt Regency in the whole wide world. The property is well maintained, clean room, gourmet food from every restaurant even the take out, the most important, the team of wonderful staffs! We are frequent visitors to Lake Tahoe and now this property makes our “home” away from home!
We flew into Reno from Illinois, stayed July 10-15, 2 adults, 4 teenagers, 2 rooms on the 8th floor. We paid for standard rooms, one room looked out over the front entrance and the other was on the opposite side of the hallway and we had a great view of the mountains, pool and a sliver of the lake. We were very happy with our rooms! The hotel is gorgeous and clean and a fantastic location. We've traveled to California many times so since we considered this our first trip to NV we wanted to stay on the NV side of the Lake. Having the hotel lake access was amazing because lake access is at a premium around Tahoe. We ate one time at the Sierra Cafe for breakfast and it was wonderful. We ate at the Italian restaurant onsite for pizza and it was wonderful. We also ate 2 of our evenings at the restaurant down by the beach. Everything is pricey but everything was also wonderful and we didn't need a reservation for anything. The hotel has a shuttle and will take you and pick you up anywhere in Incline Village. We took a mimosa catamaran ride on our first morning there, it was wonderful, we rented kayaks one day and stand up paddleboards another day. The hotel staff was friendly and helpful and we couldn't have had a better vaca seeing Lake Tahoe, absolutely magical!…
Fantastic family stay, rooms were clean and spacious, pool and beach are excellent with plenty of sun loungers available, staff were super friendly and helpful and the daily activities were most welcome, we loved the hikes to Monkey Rock and Chickadee Ridge (thank you Lewis) special thanks to Anthony and Michelle for making our birthday celebrations so special, a perfect family break, thank you, we can’t wait to return
Great Property....amazing beach on the Lake. Excellent dining offerings. Very friendly valet and shuttle service. Casino is overpriced...Views are incredible. Rooms are comfortable. Properly staffed. Well Maintained.