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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 09/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Lake Las Vegas Resort & Spa
Updated 09/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 26 hotels in Henderson
Location
Cleanliness
Service
Value
Set against the peaceful backdrop of sunny Las Vegas, Nevada, The Westin Lake Las Vegas Resort & Spa offers endless opportunities for recreation, exploration and relaxation. Our hotel is just a short drive from the energy of the Las Vegas Strip, but offers an atmosphere of calm that feels a world away. Stretch out in spacious rooms and suites with modern technology and design. Invigorate your body with a treatment at g Aveda Spa Lago, make a splash at the two-level Nuala Pool or maintain your wellness with a visit to the WestinWORKOUT® Fitness Studio. Let us help you arrange a tee time at one of two championship golf courses, both of which are moments away; each offers exceptional play and stunning Lake Las Vegas views. Varied dining options are highlighted by the award-winning Marssa Steak & Sushi, serving the finest quality ingredients like Certified Angus Beef and Wagyu Steaks. Should you wish to plan a wedding or business event, our resort's remarkable indoor/outdoor spaces are sure to impress.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Canoeing
Pets Allowed ( Dog / Pet Friendly )
Wifi
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Vending machine
Poolside bar
Golf course
Table tennis
Tennis court offsite
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Mountain View
Languages Spoken
English, Spanish, Chinese, Filipino
Location
Full view
36Car recommended
Grade: 36 out of 100
24Restaurantswithin 5 miles
7Attractionswithin 5 miles
Contact
101 Montelago Blvd, Henderson, NV 89011-3203
Getting there
Rental CarsSee rental cars from $42/day
1750Reviews64Q+A100Room tips
Reviews
Traveler rating
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- 129
Time of year
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Selected filters
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- English
Popular mentions
+1
5 star plus service makes it worthwhile to drive 30 minutes from the strip. An incredible menu with an outstanding Japanese chef. Lamb chops to die for. Absolutely first class. The most relaxing hotel in Las Vegas. A favorite of mine. Easy-to-use self parking area and great service by the valet parking staff. Great views of the lake from most rooms . A very nice swimming pool area and a terrific outdoor seating area with fire pits overlooking the lake.
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Date of stay: July 2021Trip type: Traveled on business
Helpful
Response from Esther Y, Other at The Westin Lake Las Vegas Resort & Spa
Responded 3 days ago
Dear R3640JOalanc, Thank you for your honest feedback regarding your stay. We are delighted you enjoyed your time at our resort. and we hope to serve you again in the near future.
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Where do I begin? We arrived at 4:05 pm to check-in and waited in line for 45 minutes to be told that they had no rooms available. We were told we'd receive a call or text when it was ready and that we'd have to get back in line to get a key. How ridiculous is that when we've already stood in line? MInd you the line doubled by 5:30pm. By 7:30 we had not received a call or text and got back in line. We finally got a key at 9:03 pm with tired children! in tow! Not only are they understaffed, but they do not have enough washcloths available! My room came with 1 washcloth and they said they couldn't give me another during my stay. How are you hosting a basketball tournament with not enough supplies for people to clean themselves? At the very least they should have notified guests ahead of time to prepare themselves prior to traveling. This hotel should not be open at full capacity nor should it be hosting events at this time. I will never stay here again.…
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Call to check if any events are happening during your stay. If so, choose another hotel.
See more room tips
Helpful
Response from Esther Y, Other at The Westin Lake Las Vegas Resort & Spa
Responded 1 week ago
Dear Intaylor728, Thank you for your honest feedback regarding your recent stay. We sincerely apologize that you did not have a very positive experience. We are working towards improving our delivering a better guest experience.
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2 hours to check in because they booked a basketball tournament and only had 3 stations opened to check people in. Waited another 30 minutes because my room wasn’t ready. Poor staff doesn’t get any support from management. Beautiful property but management doesn’t care about front line staff or customers.
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Date of stay: July 2021
Value
Location
Service
Helpful
Response from Esther Y, Other at The Westin Lake Las Vegas Resort & Spa
Responded 1 week ago
Dear Sodonnell13, Thank you for your honest feedback regarding your stay. We apologize you did have a good experience. We are working towards improving on delivering a better guest experience.
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While I understand that COVID has put pressures on hotels, this hotel should not be trying to operate with such a limited staff. It feels even less safe because restaurants are extremely crowded, the line to check in today was over an hour, and there is no valet service when checking in. So you have to walk 10 min from parking lot to your car in 100 degree weather. Rarely have I seen such poor customer service in a hotel of this size. The staff tries to be nice, but they are clearly not well trained for their jobs. You are better off going to a motel.
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Date of stay: July 2021
Location
Cleanliness
Service
Helpful
Response from Esther Y, Other at The Westin Lake Las Vegas Resort & Spa
Responded 1 week ago
Dear travls4biz, Thank you for taking the time for giving us your feedback regarding your recent stay. We sincerely apologize for missing the mark on delivering a quality experience. You comments have been forwarded to the appropriate hotel department heads.
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I will start by saying that I am a Marriott Titanium Elite customer and try to stay at Marriott properties whenever I can. If the checkin service I received here is any indication of how they treat their best customers, I can only imagine how they treat everyone else. Our room was not ready at the check-in time and despite being promised to get a call when it was ready, we never received a call. We requested that a squeaky bathroom door be fixed twice and it never happened. There was no market for food or drinks after hours. This is your typical convention/tourist hotel that is not focused on repeat business. Do yourself a favor and stay on the strip for leisure trips or at a real business hotel for business trips.
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Date of stay: July 2021
Location
Service
Sleep Quality
Helpful
Response from Esther Y, Other at The Westin Lake Las Vegas Resort & Spa
Responded 2 weeks ago
Dear gregoryn704, Thank you for your honest feedback regarding your stay at The Westin Lake Las Vegas Resort & Spa. We sincerely apologize for missing the mark on delivering quality guest service. Please know that your feedback is very important to us and has been shared with the appropriate hotel management team.
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PRICE RANGE
$153 - $274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews lake las vegas hotel henderson, loews hotel henderson, loews resort henderson, loews henderson, henderson loews
LOCATION
United StatesNevadaHenderson
NUMBER OF ROOMS
493
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Claim Your Listing Frequently Asked Questions about The Westin Lake Las Vegas Resort & Spa
Which popular attractions are close to The Westin Lake Las Vegas Resort & Spa?
Nearby attractions include River Mountain Loop Trail (1.3 miles), Lake Las Vegas (1.0 miles), and Bowl of Fire (2.4 miles).
What are some of the property amenities at The Westin Lake Las Vegas Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Lake Las Vegas Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Lake Las Vegas Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Lake Las Vegas Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Lake Las Vegas Resort & Spa?
Conveniently located restaurants include Luna Rossa, Sonrisa Grill, and Le Cafe du Lac.
Are there opportunities to exercise at The Westin Lake Las Vegas Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lake Las Vegas Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Lake Las Vegas Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Lake Las Vegas Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lake Las Vegas Resort & Spa?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.