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101 Montelago Blvd, Henderson, NV 89011-3203
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Traveler (1457)
Room & Suite (327)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Lake Las Vegas Resort & Spa
Updated 04/27/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 27 in Henderson
Location
4.0
Cleanliness
4.1
Service
3.9
Value
3.8
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Canoeing
Golf course
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Poolside bar
Water sport equipment rentals
Table tennis
Tennis court offsite
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Manicure
Massage
Pedicure
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Spanish, Filipino
Hotel links
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1773Reviews67Q+A100Room tips
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Most Recent
Lisa H wrote a review Apr 2022
1 contribution
I love coming to stay at the Westin at Lake Las Vegas. I grew up in the area, and I don't need the Las Vegas strip. This resort is quiet and it a great retreat to get away from the busy lifestyle of work. I need to use the spa next time we visit.
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Date of stay: February 2022
Value
Location
Service
Room Tip: love the room with a view of the lake
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded 1 week ago
Dear nvlisah, Thank you so much for the great ratings review regarding your recent stay. We're glad you got to enjoy your little getaway at out desert oasis. We hope to serve you again in the near future.
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Espie D wrote a review Apr 2022
1 contribution
Ms. Anna L. - you made my vacation heavenly. It’s been a while since anyone in any spa gave me an exceptional massage. I will have to seek your service in the future. Thank you again with all my heart🙏 And Lela for being gracious as a host🙏 ⭐️⭐️⭐️⭐️⭐️ 5 star to spa
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Date of stay: April 2022
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mcdonaldfamily2016 wrote a review Apr 2022
Toronto, Canada32 contributions30 helpful votes
I don't think that guests at a huge hotel chain such as this should have to call each morning to requests that their rooms be cleaned. Lower the room rate if this is to be the case. And also honour the request if one does call. Also the mattresses, while firm, did not have cover sheets so your feet are basically on the itchy mattress.
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Date of stay: April 2022
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Jamf123 wrote a review Apr 2022
Fountain Hills, Arizona11 contributions6 helpful votes
I used to use Westins quite regularly, but utilize a competitor and independent hotels for business and pleasure mostly. Since my wife and I were doing a short trip with our pet dog, we stayed here to access Valley of Fire State Park and Lake Mead Recreational Area. It is a good area for that but to access the Village and amenities there, stay at the Hilton if you can. I agree with others as it is still a nice enough place, but is dated and needs spruced up. It is definitely not up to Westin name and communication and housekeeping are issues. The Envoy app does not communicate with this hotel well . Room had no robes, hairdryer ,coffer creamer, toiletries and towels for one. Long time to get rectified. room had many visible dusty areas and on positioning chair to sit on 2nd day found prior guest's dirty sock. The white tile in the hot tub at the pool had brown scum all over it. This would not be my definition of Westin's "cleaner than clean"
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Date of stay: April 2022
1 Helpful vote
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Deborah L wrote a review Apr 2022
Fort Collins, Colorado95 contributions64 helpful votes
You can tell this was a premier property in it's heydey, but now it's outdated and not particularly clean. It smelled older and the windows in our room were dirty/room was meh. Unfortunately, it seems the labor shortage has hit this area hard, so many of the amenties weren't open when we were there on a Sunday. The pool is beautiful, and SUPER family friendly, which wasn't the vibe we were going for. The fire alarms started going off on the whole property an hour after we arrived, and the front desk staff were very accommodating and helpful getting us a refund so we could move hotels.I wish I could give this a higher review just due to the staff friendliness, but it just doesn't reach Westin standards in my opinion. The price should reflect what you get, and unfortunately, it just doesn't.
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Date of stay: April 2022
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded 4 weeks ago
Dear DeborahL2287, We appreciate and thank you for your honest feedback regarding your recent stay.
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courtneykiki wrote a review Apr 2022
Ontario69 contributions45 helpful votes
Some highlights of my stay at the Westin. Order room service with two bottles of water. Room service arrives with none and server says I was not charged for it. Normally, the server will go back and grab what is missing. Not this time. I was told to call housekeeping. So yeah, that was unusual, but think it is isolated and perhaps a miscommunication on my part? Moving along, the quick service restaurant says on hotel website sheet it will be opened until 1pm daily. I go to get breakfast, they said it is closed. Only some days it is opened until 1pm and since it is not busy, they are closing (this is at 11:30am). This is not a problem for me, I can eat somewhere else but I was hoping for breakfast rather than lunch. So, again a bit strange, but nothing to disturb my day. Spa which says is opened daily 9-5pm. Closed for Easter Sunday. Again, understandable, they should close for Easter. But no communication about this ahead of time. In fairness, the spa and hotel are not owned by the same company. Final straw for me was calling and asking about a travel COVID Test and being told to Google it. I actually said, in the entire vicinity of Las Vegas, you do not know of a single place to get a travel COVID test? Very strange for a hotel to not know where travel COVID tests are. I do not even work at a hotel and could easily tell you where to get one in my town. But telling me to google it was incredibly rude and unprofessional. I generally do not care about having "great service". I am happy with a nice bed, this place is certainly unusual. Very hard to bother me with this stuff and they managed to succeed. I will not stay here again and I will not recommend this hotel to anyone.
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Date of stay: April 2022
Value
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Room Tip: Stay at the Hilton
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded 4 weeks ago
Dear Courtneykiki, We thank and appreciate your honest feedback regarding you recent stay. We will discuss you comments with the hotel management team.
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Sara W wrote a review Apr 2022
Iowa38 contributions52 helpful votes
This resort is so pretty! We almost booked The Hilton and were glad we didn't as The Westin has the actual views. So clean and romantic. The property is just stunning with the mountains, lake, fountains, and gas fire pits. The rooms could use a bit of updating but were fine. We ate at the sushi restaurant and it was delicious. A nice, safe area with easy free parking. The bar had great drinks with excellent service. We will be back again next year. Tip: Make sure to book the room with a lake view and with a balcony-it's so worth the extra money.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Pay the extra for a lake view room with a balcony.
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded Apr 15, 2022
Dear SCCW, Thank you so much for the great rating review. We're glad you enjoyed your time here at our resort. We hope to serve you again in the near future.
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Annie8438 wrote a review Apr 2022
Salt Lake City, Utah3 contributions
Pros: It's family friendly and there's a million kids so our group of three family's blended right in. Cheap rate, but know that there's $29.00 resort fee. All staff that we came in contact with were very helpful & friendly. The Lake Las Vegas area seems very nice. Quiet and away from city life. Cons: It is located far away from food options. The whole place needs to be closed for a month and be cleaned from top to bottom. It smells awful. There's garbage piling up in the parking lot. The rooms needs a huge face lift. There were stains on the walls. Broken tiles. Dirty towels and dishes in the hallway. The pool was all cloudy. The beach area was closed. I could go on & on. I wonder what this place was like when it first opened. It has so much potential. It looks so nice and classy from the outside, but it is not on a Marriott cleanliness level. Such a bummer because it has a beautiful view of the lake.
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Date of stay: April 2022
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded Apr 15, 2022
Dear Annie8438, Thank you for staying at our hotel and we appreciate you honest feedback.
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greggfi626 wrote a review Apr 2022
Tustin, California272 contributions281 helpful votes
While, I have not stayed at this property and now most certainly will not, I think it is important to post the pet policies as they were told to me today by the rude front desk operator who claimed I was arguing with her when asking for clarification. We had planned to book two rooms for 3 nights and were excited that they allowed dogs as we planned to stay on our way from CA to our ranch in Utah. However we will have to make other arrangements based on what I was told today: No dog over 50lbs - so our sons emotional support animal is unwelcome as she is a 75lb, golden retriever. $150 cleaning fee You must sign a waiver at check in that prevents you from leaving a dog unattended in your room because dogs bark. I asked if that was the case are dogs allowed in the pool areas? "No". I also asked if they are allowed in the dining area and was told, "No". I was told I could order room service if I wanted to eat and then was told I was being argumentative and she disconnected the call on me. Pretty sad that other Westins, Ritz Carltons, Four Seasons and Bonvoy properties will accommodate our dog. I think this property should really not be considered pet friendly or friendly at all as the girl who answered the phone was about as rude as I have ever encountered in my over 700 stays with Bonvoy/Starwood. I also find it super comical that you are not allowed to take your pet anywhere and you are expected to sit in your room with your dog and order room service. I have never heard of such a policy at any property ever.
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Date of stay: April 2022
Rooms
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Sleep Quality
Room Tip: Anywhere except this property if you have a dog.
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1 Helpful vote
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded Apr 15, 2022
Dear gregfi626, Thank you for feedback.
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Ernie B wrote a review Apr 2022
Salt Lake City, Utah196 contributions102 helpful votes
Ambassador Elite / Lifetime Titanium. Requested 3pm checkin. Front desk staff was awful. One clerk seemed to have no clue about customer service. Then a room not meeting our requests turned up. I spoke with another clerk who seemed totally occupied with Westin policy and never heard of Bonvoy elite customer care. She needed to stop talking and actually do her job. So now it’s coming up on 4pm. No room. No comp beverage. Nothing. It’s a nice looking hotel but it’s staffed by rejects from the Strip. We will never make this mistake again. I suggest that those who see this book any other Marriott brand. Save yourself the aggravation. .
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Date of stay: April 2022Trip type: Traveled
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Response from Hotel Manager, Other at The Westin Lake Las Vegas Resort & Spa
Responded Apr 15, 2022
Dear 144ernieb, We appreciate your honest feedback
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PRICE RANGE
$175 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews lake las vegas hotel henderson, loews hotel henderson, loews resort henderson, loews henderson, henderson loews
LOCATION
United StatesNevadaHenderson
NUMBER OF ROOMS
493
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Frequently Asked Questions about The Westin Lake Las Vegas Resort & Spa
Which popular attractions are close to The Westin Lake Las Vegas Resort & Spa?
Nearby attractions include Lake Las Vegas (1.0 miles), River Mountain Loop Trail (1.3 miles), and Bowl of Fire (2.4 miles).
What are some of the property amenities at The Westin Lake Las Vegas Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Lake Las Vegas Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Lake Las Vegas Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Lake Las Vegas Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Lake Las Vegas Resort & Spa?
Conveniently located restaurants include Luna Rossa, Sonrisa Grill, and Le Cafe du Lac.
Are there opportunities to exercise at The Westin Lake Las Vegas Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lake Las Vegas Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Lake Las Vegas Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Lake Las Vegas Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lake Las Vegas Resort & Spa?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.