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The Westin Lake Las Vegas Resort & Spa

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101 Montelago Blvd, Henderson, NV 89011-3203
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About

Location
Cleanliness
Service
Value
The Westin Lake Las Vegas Resort & Spa is a full service, Four Diamond resort nestled on the shores of Lake Las Vegas in Henderson, Nevada, just a few minutes outside of the Las Vegas Strip. The property boasts 493 newly renovated guest rooms and suites complimented with a host of amenities including a luxury spa, casual and fine dining options, a private beach, craft cocktail lounge, gourmet coffee shop and over 90,000 square feet of flexible meeting and event space. The sprawling 3600 acre grounds and immaculate landscaping invite guests to relax and recharge in a picturesque lake-side setting.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Children Activities (Kid / Family Friendly)
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Room service
Refrigerator
Flatscreen TV
Bath / shower
Safe
Seating area
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English, Chinese, Filipino
Hotel links
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1,656Reviews60Q+A100Room tips
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Popular mentions
I had been moved to this hotel, as my original hotel had a burst pipe. It was 1am, but a person was waiting for me on reception with all my details, and they efficiently got me into a room. The hotel has lovely views of the lake, it’s very clean, and the rooms are large. The breakfast was sublime. Crispy bacon, that the Westin just knows how to do!
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I booked here at the last minute, as it was raining when I arrived in Vegas and I decided I didn’t want to make the (beautiful!) drive to So. Utah in the rain and dark. This is a tired and rather sad Westin. My room (see photos) doesn’t live up to the rather nice, Moroccan/Andalusian-themed exterior and public-space decor; it’s more akin to an older Courtyard or Fairfield Inn: low popcorn ceiling, rust in the bathtub, cheap window fittings. I showed these photos to a staff member at the front desk, and she assured me that she’d let a manager know. The beds are Westin comfy and nicely sheeted, though. And although I’m a Marriott Titanium Elite (I know; these puffed-up customer-tiering names are rather silly; I’d have picked, say, Rhodium Crown” for mine) member, I received no greeting or thanks for customer loyalty from Hans, who checked me in at reception. Just, “Can I help you?” Hardly the end of the world, but Marriott group properties usually do better. At least my stay and status allowed me to enjoy a complimentary buffet breakfast (exclusive of gratuity, which is usually included at other Marriott properties at which I’ve stayed). For some odd reason, the host sat me at a large four-top table right next to the main and only path through the huge and lightly populated restaurant (Rick’s Cafe). At least I got to enjoy seeing the diverse hotel guests and restaurant staff passing within inches between of my table. I do realize that hotel stays are almost always a personal choice, as was mine to stay here at the Westin LLV. And, to be fair, the property itself and adjacent lake are quite lovely. But I stayed here only because for some reason (conventions, perhaps) hotels in Vegas were much pricier than usual for a weeknight. Anyway, I’ll pass on the Westin LLV in the future, even at the very good rate at which I stayed. The hotel’s $32.77 resort fee ($29 plus tax, which of course is passed on to the guest to pay) makes the hotel less of a value, although to be fair, it’s now quite a bit less than the RF that even mid-range hotels in Vegas proper often charge - for a few “amenities” that rarely add up to anything close to the amount tacked on to guests’ bills. But that’s 21st-century Vegas.... Self-parking is free and ample. Oh, and as a final word from the Westin, they tacked on a 20¢ - yes, 20 cents - charge for me as “commerce tax recovery”. Somehow, I don’t see a bright future for this subpar hotel; I just somehow Marriott takes note and tries to up the game here.
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Response from Explore03339908075, Guest Relations Manager at The Westin Lake Las Vegas Resort & Spa
Responded 2 days ago
Dear KittyChan, Thank you for taking the time to communicate the details of your recent stay. We sincerely apologize for the series of incidents that you experienced during your time with us. While we deeply regret that your stay was less than enjoyable, we are appreciative of your feedback and insights and are already taking action as a result. We wsh you safe travels
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+1
My husband and I stayed at the Westin Lake Las Vegas Resort and Spa for 4 nights in November. We were in town to see the Lady Gaga Enigma show. We absolutely loved it! The hotel is positioned on Lake Las Vegas, which allows for a beautiful view of Lake Las Vegas and easy access to local attractions. It is located in an affluent section of Las Vegas. Our room had a view of the lake, which was stunning. The hotel grounds are gorgeous. There were little touches that we loved such as lavender oil, complimentary water and coffee and an unexpected room upgrade. It also sits on a golf course, Reflections. My husband golfed. We ate at one of the restaurants on premises. There is a coffee shop and gift shops. You are able to walk from this hotel to a few local eateries across the lake. If you are looking to stay off the strip, we highly recommend staying here. We were able to take a day trip to the West Rim of the Grand Canyon, as well as another day trip to the Red Rock Canyon. We also easily drove to Lake Mead and Hoover Dam. The strip is about 20 minutes from this location. The hotel has an outdoor jacuzzi and beautiful swimming pools. At night you can enjoy their several fire pits overlooking the lake. You can also use their kayaks and paddle boards. The customer service here was exemplary. We absolutely loved this hotel! We felt that considering all this hotel offered, the rates were extremely reasonable. We highly recommend and would definitely return if we were to come to the area again.
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Response from Explore03339908075, Guest Relations Manager at The Westin Lake Las Vegas Resort & Spa
Responded 1 week ago
Dear preciousness22, Thank you very much for the incredible review. We are thrilled that you enjoyed your stay with us and we hope to be of service again in the near future. Safe travels and happy holidays
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My wife and I stayed at the Westin Lake Las Vegas for 3 nights for my wife’s birthday. The stay was okay with pros and cons. I have stayed at a number of Westin during the past few years even as they transitioned to Marriott. I have seen a major decline in both the friendliness of staff and quality of the properties. This location is no exception. The greeting was cool; however, I did appreciate being given a top floor room. My request for a late check-out on Sunday could not be approved until the morning of departure. What happened to the “Westin Weekend” late check out that was a staple of the brand?? The room it self was comfortable and well furnished. It was bland though and did not reflect the Moroccan theme of the rest of the hotel. I’ve stayed a low-end hotels with better decor. The views even from the land side were excellent particularly as the sun light hit the mountains. There is also an almost $30 per night amenity fee which was total robbery. It only covers a 60 min of bike rental, a couple of free drinks (no choice), and a $25 off $100 spa credit. We used none of this. They were supposed to have paddle boats on the lake, but it was way too cold for that. Overall, this hotel isn’t much better than a standard hotel. It certainly doesn’t qualify as a resort.
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Response from Explore03339908075, Guest Relations Manager at The Westin Lake Las Vegas Resort & Spa
Responded 3 weeks ago
Dear William W, Thank you for taking the time to relay the details of your stay with us. Your feedback is an important component of our enhancement process and has been shared with the resort team for their review. Thank you again, we wish you safe travels
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My last stay in Lake Las Vegas was 2007 at the Ritz Carlton. Sadly it is no more (now a Hilton(?) and this Westin has now become part of the Marriott stable after the Starwood acquisition. Hence my expectations were high, having had a GREAT stay at the Ritz-C. The Westin property is on the lakeside, along the road past the golf club, in this semi-private estate. The whole area is designed in an Italianate style and the Westin looks imposing. Our check-in was friendly and quick and we were allocated a lake-facing room. But the whole place just feels like it needs a fresh coat of paint and its staff need a pep talk. What let it down were 3 things. Firstly, the decor needs spruced up. Secondly, as it is now being priced as an economy hotel, the place was full of school parties for girl's soccer or netball, making lots of noise, ordering pizza to be delivered, and leaving the bar/lounge area like a bomb-site with abandoned pizza boxes and crusts. Lastly, the service in the restaurant for dinner on our 2nd night (we ate out on the first) was appalling. It took them 45 minutes to take our order. I had to chase the drinks we ordered after another 15 minutes and then they had the cheek to serve the main course 2 minutes after the starters! Meanwhile the chef seemed to spend all his time out of the kitchen and schmoozing with some guests, like some latter day padrone, when he should have been managing the kitchen. The so-called Restaurant Manager came to see us during dinner and had little to offer by way of explanation or resolution of the poor showing. Breakfast on both days was no better. The buffet was poor, some items may have been cooked the day before, the pastries didn't seem fresh and it was not a positive reflection of what a 3-4 star hotel should be. Getting coffee refills was a major effort. The only bright side was when I politely responded at check-out to "How was your stay?". The young lady took some executive action to discount our meal bill. But that should have happened AT dinner, not the day after. She should be promoted, Fire the chef and Restaurant Manager, spend some money tidying the place up and then it might merit a decent rating. It was a cold day, but the pool area and gardens looked great, as was the view over the lake. It's a shame if guests are not going to book what should be a lovely hotel because of poor management.
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Response from Explore03339908075, Guest Relations Manager at The Westin Lake Las Vegas Resort & Spa
Responded 3 weeks ago
Dear FlyBacon, Thank you for taking the time to relay the details of your recent visit to our resort. We take great pride in delivering high level guest experiences throughout the resort, and we sincerely apologize for falling short of your standards and ours as well. Guest feedback is a vital component of our continual improvement process and we are appreciative of your insights. We wish you safe travels
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PRICE RANGE
$142 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
loews lake las vegas hotel henderson, loews hotel henderson, loews resort henderson, loews henderson, henderson loews
LOCATION
United StatesNevadaHenderson
NUMBER OF ROOMS
493
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Frequently Asked Questions about The Westin Lake Las Vegas Resort & Spa
Which popular attractions are close to The Westin Lake Las Vegas Resort & Spa?
Nearby attractions include River Mountain Loop Trail (1.3 miles), Lake Las Vegas (1.0 miles), and Bowl of Fire (2.3 miles).
What are some of the property amenities at The Westin Lake Las Vegas Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Lake Las Vegas Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Lake Las Vegas Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Lake Las Vegas Resort & Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Westin Lake Las Vegas Resort & Spa?
Conveniently located restaurants include Luna Rossa, Sonrisa Grill, and Marssa.
Are there opportunities to exercise at The Westin Lake Las Vegas Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Westin Lake Las Vegas Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Lake Las Vegas Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Lake Las Vegas Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Lake Las Vegas Resort & Spa?
The staff speaks multiple languages, including English, Chinese, and Filipino.