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Comfort Suites

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191 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Sutherlin, Oregon
Reviewed April 20, 2015

My husband accidentally left his much needed prescription glasses in the room. We have tried countlessless times to reach out to the front desk, which has been a nightmare. We get to reservations and then get connected to the front desk in which we are disconnected! I have never had an experience where you could not reach the hotel directly....

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Helpful?
Thank cruizingirl
Terin L, General Manager at Comfort Suites, responded to this review

Thank you for your recent stay with us! I apologize if you have not been able to reach us directly. We had an issue with our phone provider with incoming long distance calls and the issue has been fixed. Please contact me directly so I can locate your lost items and resolve the matter. Thank you again for choosing the...

Reviewed April 11, 2015 via mobile

The staff is so incredibly nice and attentive. Best place to stay in Fernley!! The rooms are clean and comfortable. The food was great. And I just can't say enough about how kind and friendly the staff is.

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1Thank Doris B
Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Jessica Vigil...

Honolulu, Hawaii
Reviewed April 5, 2015

The Comfort Suites in Fernley was a pleasant surprise. We didn't expect much for such a small, isolated town in Nevada. It was really nice and well maintained. The room was like new and very clean. The room was spacious and the bed was comfortable. The room must have been well insulated because it was cold outside but the room...

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Helpful?
Thank CKT808
Terin L, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I apologize if you did not have a rubber mat for the bathtub. We do provide those in each guest room. Your feedback is very important to us and we can assure you that we will use this information to do everything...

Allentown, Pennsylvania
Reviewed March 18, 2015

The town of Fernley isn't very large and the hotel choices are a bit limited. The Comfort Suites is the best of what's available. I had a comfortable suite at the front of the building. Everything was clean, the staff was friendly and the breakfast was decent. I heard people complain about the noise of the nearby railroad tracks, but...

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Helpful?
Thank James E
Terin L, General Manager at Comfort Suites, responded to this review

Dear James E. Thank you for taking the time to review our hotel and for choosing the Comfort Suites on your recent stay in Fernley. We are glad that you enjoyed our clean rooms, free Wi-Fi and friendly staff. We appreciate your business and hope that if you are in the area again that you will choose to stay with...

Reviewed March 12, 2015

The staff was amazing, super clean room with a huge bathtub! Very comfortable king size bed and a hide a bed couch, very fairly priced and family friendly, even had a laundry facility and an indoor pool. Great selection of snacks and warm chocolate chip cookies which were delicious and melty! The breakfast was amazing a wide variety of different...

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Helpful?
Thank Augusta G
Jessica V, Front Office Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We are very pleased to hear that you thoroughly enjoyed your stay! Your survey responses will serve as encouragement to all of our staff as we strive...

McMinnville, Oregon
Reviewed January 23, 2015

The hotel was clean the staff was pleasant, and the room was clean and quiet. Comfort Suites is a nice place to stay. The breakfast was the right portion to start the day. I will be staying here when we travel this way again.

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Helpful?
Thank Michael M
Terin L, General Manager at Comfort Suites, responded to this review

Dear Michelle M, Thank you for choosing the Comfort Suites during your recent stay in Fernley. We are glad that you enjoyed the clean and quiet rooms, as well as the pleasant staff. We are also glad that you found great value in the breakfast that we offer in the morning. We hope if you are in the area again...

Farmington, Utah
Reviewed January 2, 2015

Beautiful, low priced accommodations outside Reno. New, well done and located well. The rooms were large and emaculate, the breakfast was good. The pool was a bit noisy with kids and we were on the second floor.

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Thank Connie D
Terin L, General Manager at Comfort Suites, responded to this review

Dear Connie D, Thank you for choosing the Comfort Suites in Fernley and for taking the time to review our hotel. We are glad that you enjoyed the new accommodations and cleanliness that we provide. We hope that if you are in the area again that you will choose to stay with us! Terin Lockard General Manager 775-980-6514

Jackson, Michigan
Reviewed December 30, 2014

A fine place to stay. It was clean. Newer, indoor pool. Friendly staff. A real find considering a lot of Nevada hotels are less than stellar. There was barely enough hot water in the morning. Beds were full size and the area around the bed was a little cramped but the room had a couch and chair sitting area. Flat...

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Helpful?
Thank Unsworth7
Terin L, General Manager at Comfort Suites, responded to this review

Dear Unsworth7, Thank you for taking the time to review your recent stay at our hotel and for choosing the Comfort Suites! We are glad that you enjoyed the clean environment, heated indoor pool and abundant breakfast options. We hope if you are in the area again that we have the opportunity to provide the same great stay! Thank you...

Las Vegas, Nevada, United States
Reviewed December 18, 2014

This was my first stay at Comfort Suites. Great first impression. Plenty of convenient parking. Pleasant greetings from all staff. 24/7 coffee and cookies in lobby. Wonderful breakfast selection. (My favorite . . . biscuits and gravy! Mmmmmm, Yummy!) All in all, a great value for this price.

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Helpful?
Thank Jinny S
Terin L, General Manager at Comfort Suites, responded to this review

Dear Jinny S. Thank you for choosing the Comfort Suites in Fernley during your recent travels. We are glad that your enjoyed the convenient parking, friendly staff and breakfast options! We are glad that your first impression staying with this brand was a memorable one and hope to see you in the future! Terin Lockard General Manager 775-980-6514

Boise, Idaho
Reviewed December 3, 2014

Decided to stop in Fernley as opposed to the glitz 'n glitter of Reno. About 30 miles east of Reno, right off I-80, Comfort Suites is likely the best of only a few properties in the area. A newer facility (4 years?), it still maintains a clean, fresh, well-appointed appearance, with an enthusiastic, friendly, helpful staff. Greeted by a perky,...

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Helpful?
Thank Ron H
Terin L, General Manager at Comfort Suites, responded to this review

Dear Ron H. Thank you for choosing the Comfort Suites on your recent stay in Fernley. We are glad that you enjoyed our clean rooms, pleasant staff and fresh breakfast! We appreciate you taking the time to provide such a detailed review and hope if you are in the area again that we can provide another great experience! Terin Lockard...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Comfort Suites

Address: 800 Mesa Dr, Fernley, NV 89408-9870
Location: United States > Nevada > Fernley
Price Range: $80 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 84
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites staff and other travelers.
1 question
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Forest Grove, Oregon
2 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 201 is beautiful, no view though.”
 of 5 bubbles 146ruths, 1 week ago | Read review
“We had a double queen/handicapped. It was one of the biggest rooms I have had in a hotel in this price range.”
 of 5 bubbles kathies112, 2 weeks ago | Read review
“The further south, the quiter the room is.”
 of 5 bubbles H710OUryanl, Jan 17, 2017 | Read review
“There is a train track near the hotel on the north west side of the building.”
 of 5 bubbles boatsim, Nov 10, 2016 | Read review
“1st floor has the pool and the meeting room.”
 of 5 bubbles ReinG_12, Jul 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question