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All reviewsweight roomindoor poolroom was cleanhotel roomparking lotcalled the front deskrefrigerator and microwavestaff was very friendlystay there againcorridorfreewayalbertsonscasinonevadaprosyellowstonecalifornia
Was driving back to California from Idaho, pulled into Elko, Nevada and needed a hotel. Hotels.com had the High Desert Inn special rate at $39 plus tax. Turns out I recognized hotel once inside that I had stayed there before in 1979 when it was...More
I keep thinking that High Desert will improve only to be disappointed once again.
The hallways and stairways are always filthy.
I ask for a quiet room and was given one next to elevator.
There was a group of guys doing a tailgate type party...More
Thank Sara K
Response from LarryDWoolf, Owner at High Desert InnResponded October 26, 2017
Sorry you were disappointed, Sara. High Desert is a favorite for the mine workers and mine support teams who like to stay for weeks on end. They are usually quiet and keep to themselves as they work very hard and like to have a nice...More
Previous reviews gave the Desert Inn 3-stars. NOT OUR ROOM! It was not clean! We spent some time at the beginning making sure that the sheets had been changed. Clearly, one bed had been changed. That became my wife's bed. I slept in the other,...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded August 30, 2017
Larry, did you ask the Front Desk to move you to another room? I am very sorry you were assigned to an uncleaned room.
I stayed here one night due to the proximity of the location and reasonable room rate. Unfortunately I paid for my room before checking the place out. Even though they advertise non smoking rooms, the whole place smells like a cigarette factory. The carpeting in...More
Response from DavidZornes_CEO, General Manager at High Desert InnResponded July 17, 2017
Mr. Farrer, we are sorry the room and hotel were not to your liking. As to the noise in the hotel, we do have 24 hour security. A call to the front desk would have dispatched a security officer to address the noise issues. Again...More
My wife and I chose this hotel, passing through on our way to California, because of the pool and hot tub. However, never even used these because it was crowded, since the pool is available to the public. When we arrived in the evening, I...More
Thank Tim H
Response from DavidZornes_CEO, General Manager at High Desert InnResponded June 27, 2017
Tim, we are sorry that you didn't have a better experience with us. Your comments have been sent to department heads for review. We hope you will change your mind and give us another chance to do things right. Again, our apologies to you.