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TownePlace Suites Elko

#6 of 30 Hotels in Elko
Certificate of Excellence
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139 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Wyoming
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel on our way to California as well as on our return trip. The first stay we didn't get the room we had requested but upon returning for our second visit they were more than accommodating in getting us the right room. They went above and beyond to ensure we had a great stay. Definitely will... More 

Helpful?
Thank Alyssa M
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Alyssa: Thank you very much for taking the time to post your review. I am proud of our team and how hard they try to care of the guests. I am glad we recovered from our slight stumble on your first visit and that your second visit went without a hitch. See you next time! Matt More 

San Francisco, California
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I imagine most people use this as a stopover for wherever they are going. If you are looking for a very clean hotel, with good features and friendly staff you are in the right spot. It is near most everything else in Elko so it worked out really well. Got in late and had no problem checking it. The cost... More 

Helpful?
Thank Matt B
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Hello Matt! I'm glad that we were able to be here for you as you stopped over in Elko. Our staff does their best to keep the property as clean as possible and I appreciate you calling attention to it. We also have worked at a developing a culture of being friendly. We look forward to your next visit. Matt More 

Benicia,CA
Level Contributor
134 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have a 2 room suite for our family. Very spacious. Staff is very nice. Pool was warm but the room was so stuffy and hot. Kids loved it anyway. Nice view of the hills across town. Easy town and freeway access. Easy drive to dining and fair grounds. Always check regarding events. Tonight we went to a junior rider... More 

Helpful?
Thank Candice S
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Candice: Thank you for your nice review! I'm glad that our staff made a positive impression. We are still trying to work out the pool room and I apologize for it being too hot. We look forward to your next visit. Matt More 

Palo Alto, California
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Driving from the Bay Area to Long Island, NY this was our first stop. We checked in online about 4 hours before arriving. When we arrived the desk clerk was expecting us and was very welcoming. Our room was gigantic with a kitchen, large living room, large bathroom and nice bedroom. For a mid-range property it was excellent. After we... More 

Helpful?
Thank Suzannea2010
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Suzannea2010: Hello from Elko! I am very happy that we were able to start your trip off on a positive note and I hope that the rest of your cross-country trek went as well. I am also happy that you enjoyed Dos Amigos. My family just loves their queso dip! Matt More 

Pinedale, Wyoming
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2016

I liked the layout of the room- plenty of room. Breakfast was substantial with plenty of protein options for my diabetic husband. NIce exercise room. Room was clean, but not perfectly clean. I wasn't grossed out or anything- just some stray hairs in the bathroom, which is a pet peeve of mine. I would recommend this hotel.

Helpful?
Thank Wendy K
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Wendy K. Thank you for taking the time to write a review. I am pleased that you found the room and breakfast to your liking. I have shared your comments with our Housekeeping staff so that we can focus on this issue. Thank you for the reminder! We look forward to your next visit. Matt More 

Kansas City, Missouri
Level Contributor
132 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed June 21, 2016

They jacked their rates up for the Elko Mining Expo and then ran out of food at breakfast. We showed up at 7:30 am for empty trays of food, no eggs, no sausages, really poor breakfast and half the utensil trays were empty too. The rooms weren't that great and the TV's were very small. Weird TV placement on the... More 

Helpful?
Thank Joe_S_Caja
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

Joe_S_Caja: Thank you for your review. Yes, as with all free-market industries, the hotel industry varies rates based on special events, heavy travel periods, conferences, etc. This event is a city-wide sell-out event that takes place in Elko at the beginning of June every year if that helps you plan better for next year. In the 3 weeks that passed... More 

Nampa, Idaho
Level Contributor
278 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

I've stayed at this establishment many times in the past. The room was a little dirtier this time than usual, but that may have been due to the motorcycle rally that was happening and the high demand on rooms (not really an excuse in my book) but the hotel staff was more than willing to do anything extra necessary to... More 

Helpful?
Thank nogrey
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

nogrey: Hello again from Elko! Thank you for your return visit; it's always nice to see a familiar face! You are right in that there is no excuse for a less-than-clean room and we will redouble our efforts so that the hotel is in tip-top shape on your next visit, which we hope is soon. Thank you for taking the... More 

Stockton
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 18, 2016

Our experience was very different from other reviews. As gold elite members, we try to always stay in Marriott brands. We have enjoyed the Towneplace in other cities but this was not good at all. Check in was awkward. "Are you sure how to spell your name?" Yes we are. No upgrade, no welcome bottle of water but in fairness,... More 

Helpful?
Thank LibraryLurker
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

LibraryLurker: Thank you for your recent visit, for your loyalty to Marriott and for taking the time to review your stay. I am disappointed that we obviously failed to provide you with what one expects at a hotel; a clean, comfortable room where you can get a good night's rest. Going above and beyond that is something that our staff... More 

Chicago, IL
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 6, 2016

Though we were just traveling through from the West coast to the Midwest, we were fortunate to have chosen to get a great nights rest at Towne Place. The accommodations were above and beyond what we needed but we still found helpful (a fully provided kitchenette, full refrigerator that we could freeze things, microwave), a good breakfast and very comfortable... More 

Helpful?
Thank ayoungnana
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

ayoungnana: I trust by now that you have made it safely to your destination. We appreciate your visit and you taking the time to review your stay with us. Our staff strives to provide a positive memorable experience for each of our guests and I am pleased that we succeeded. We have monthly staff meetings where we recognize our staff... More 

Boise, Idaho
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2016

Clean and spacious rooms. The staff was extremely friendly and helpful. Highly recommend this hotel when staying in Elko. Located just off the freeway with easy access to Elko, Breakfast is okay with standard fare, cereal, oatmeal, bagels and a hot selection each day. Waffles are a big hit with my kids.

Helpful?
Thank AnitaG14
TPS Elko G M, General Manager at TownePlace Suites Elko, responded to this review

AnitaG14: Thank you for taking the time to respond. I'm glad that your kids enjoyed the waffles; the small, individual waffles seem to be quite a hit with children and aren't so much that parents are concerned with over eating! :-) We hope to see you again soon. Matt More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about TownePlace Suites Elko

Address: 2625 East Jennings Way, Elko, NV 89801
Location: United States > Nevada > Elko
Price Range: $122 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Elko 2.5*
Number of rooms: 84
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Elko
#5 Family Hotel in Elko
#5 Business Hotel in Elko
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