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Holiday Inn Express Hotel & Suites Carson City

Traveler (53)
Room & Suite (43)
Dining (10)
Certificate of Excellence

About

#2 of 17 hotels in Carson City
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn Express Hotel & Suites Carson City, Nevada. We are conveniently located off scenic North Carson Street (Business 395) on the north end of Carson City across from the Green Golf Course near the Nevada Capitol Building, casino gaming and restaurants. This beautiful hotel is only 30 miles from Reno Tahoe International Airport and all Reno attractions, 30 miles from Lake Tahoe and 17 miles from Virginia City. Special in-room amenities are: free wireless high-speed Internet, 27' TVs with HBO and Pay-Per-View, microwave & refrigerator, 2 line phones with free local calls, work space, hair dryer and free parking. Luxurious granite appointments including bathroom surrounds, counter surfaces along with granite vanity tops were installed for a touch of class. We have 20 suites and a Honeymoon Suite, which come with a wet bar, separate living area, sofa bed, activity table and 2 chairs. Take a dip in our heated year around indoor swimming pool and spa . Other amenities include a fitness room, guest laundry and meeting facilities. Wired and wireless Internet is available in the lobby and in all rooms, pool and breakfast area.Visit Carson City, NV and Stay Smart at the Holiday Inn Express Hotel & Suites.There is a computer with Internet access in the lobby for guest use.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
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Location

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357Reviews
106Photos
2Q+A
62Room tips
Traveler rating
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Popular mentions
This has got to be the best hotel in the city. Nothing tops this hotel. The feel, was right. The taking off, was nice. The hair, was nice. The city, was nice. This metropolitan feel, was nice. To be honest, it was nice.
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The rooms are great but the owner does not care one iota about his guests. He gives off the impression that they are an irritant he's forced to deal with. His son works the front desk and is rude and disinterested. I personally loathe poor customer service in a service based
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Response from Safari53939187882, General Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 4 weeks ago
Dear: KTT I see your visit was in May of 2018, we have been under new ownership since July of 2018 and new management since January of 2019. None of the current owners, family work here so there is no conflicts. I am so sorry you had bad experiences with the prior ownership and management. I assure you that you will not have any issues with our current staff if you come visit us here in Carson City again. Respectfully Teresa Kees General Manager
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Stopped here for one night and was extremely disappointed. The carpet in the room was dirty. I wouldn’t even consider walking on it with bare feet. The window had mold growing in the track. What was even worse was the smell. So much air freshener I actually got a headache. I
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Carson City
Responded Apr 10, 2019
Hi Wellhead, Thanks for banking on us for practical lodging. I'm sorry the carpet and window were off-putting. I understand the air freshener added to your worries. Our management team has acknowledged your review. If you encounter any of these hurdles in the future, please call the attention of the staff so that any issue can be addressed straightaway. This will also help us ensure that you have a comfortable stay. We hope to see you soon! Regards, Anna R Case Manager IHGService
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+1
Down on business and the Holiday Inn was close to my meetings so I choose it. The room was spacious and the bed comfortable. Coffee machine in room but the hot water was just like warm. Standard breakfast was available so overall okay.
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Response from Safari53939187882, General Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 4 weeks ago
Thank you, Smoltman We are pleased you chose us and we are truly sorry you experienced any issues at all during your stay. We rarely have hot water complaints and when we do it is generally found to be an issue with a mixer value in the room. We do try and stay ahead of these kind of issue unfortunately in the case of mixer values they are hard to diagnose until someone notices it just is not getting hot enough. Again, you have my sincere apologies for the warm not hot water and I do hope you will stay with us again so we can show you we can get it right. Respectfully Teresa Kees General Manger
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Our dachshund, Abby, spent 5 nights here with my husband and me over New Year 2019. Our room was close to an exit, a blessing for evening and early morning potty walks. The room was as clean-smelling as any non-pet room we’d stayed in! Staff was helpful and courteous, with a
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Response from Safari53939187882, General Manager at Holiday Inn Express Hotel & Suites Carson City
Responded 4 weeks ago
Thank you so much. We value all our guest including the 4 legged ones and we do hope to see you again next time you are in the Carson City area. I will pass on to Grace your comments, she continues to be a great asset to our organization and I will make sure she knows she is appreciated. Respectfully Teresa Kees General Manager
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PRICE RANGE
$117 - $257 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites carson cityholiday inn carson citycarson city holiday innholiday inn express carson city
LOCATION
United StatesNevadaCarson City
NUMBER OF ROOMS
85
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