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New Victorian Inn & Suites Norfolk

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New Victorian Inn & Suites Norfolk
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW

A little over a week ago, our daughter was in a coma in the hospital in Norfolk, NE. We had driven from Florida to be at the hospital with her and stayed at the New Victorian Inn & Suites. The reception desk staff were absolutely wonderful to us. They gave us the hospital rate, helped to care for our small... More 

Helpful?
Thank Pat J
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

I called these folks up with about a 4 day notice of needing a room for 2+ months stay. The gentleman quickly came up with a workable plan and even tho we had to swap rooms twice during the stay they done everything in their power to make it a smooth process. As for the hotel itself, it's clean, comfortable... More 

Helpful?
Thank Jeremy G
Norfolk, Nebraska
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms are very nice staff are very helpful and friendly. Inn is close to fitness center and stores. Inn offers a free deluxe breakfast that is very good and filling. Inn has a pool that is opened 24 hours with hot tub.

Helpful?
Thank devildoggtrucking
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for the 5 Star review. We were glad to hear that your stay was comfortable, and that you enjoyed visiting with our staff. Our 24 indoor pool and hot tub are a great benefit for our guests to enjoy. Our breakfast does offer 26 different items to choose from, which is a great start to any day. Thanks... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was a last minute decision. I had read decent reviews and thought "I'll get a decent hotel for a great price". Well that was a bad decision. I specifically booked a non-smoking room. It was located on the second floor (the hotel only has two floors) and was the first room off of the lobby area. The room... More 

Helpful?
Thank mschlote
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

We apologize for your poor experience at our Norfolk property. Our front desk staff is trained to address any guest complaint that is reported to ensure that our guests satisfaction is met. We do take every review very seriously, and appreciate your input. We were disappointed when we read your review, with your regards to your stay with us last... More 

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

We have stayed in this hotel several times in the past year and have been satisfied. This visit, however, was disappointing. Our room smelled of smoke and it seemed to be coming through the vents. Our room and those around us were non-smoking rooms. Our room was also very noisy from the room next to us, so noisy that we... More 

Helpful?
Thank Marsha R
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for your review. I would like to apologize for your most recent stay in Norfolk. We do have smoking rooms at the Hotel, which sometimes creates a negative experience for nonsmokers. We have had a meeting with each one of our front desk employees, with regards to your experience. The purpose for our meetings was to reassure our... More 

Denver
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 8, 2016 via mobile

Nothing special. Everything felt cheap. The rooms are meh and ours smelled really weird. Bathroom was very small. The pool and spa were very small, but nice to have. It's fine if you have to stay here, but I wouldn't choose it again.

Helpful?
Thank DenveriteCONative
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for your review. We apologize if your stay was less than satisfactory. The pool and spa are great asset to have, especially as we have them open 24 hours every day. We hope you enjoyed the hot continental style breakfast with 26 items to choose from. Breakfast is open from 5am-11am every day. Once again, thank you, have... More 

2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

If you are ever looking a great place to stay in Nebraska go to New Victorian Inn Hotel in Norfolk. My family stays at this hotel every year. The prices are reasonable, the staff is wonderful, breakfast is served until 11:00 am. Close to mall, other restaurants. I would Highly recommend! If I could do more stars I would.

Helpful?
Thank Juliene B
NVI007, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for the 5 Star review. Our staff does take pride daily in making sure all of our guests have a great experience. Our breakfast is top notch and is a great start to any day. We hope you got the chance to enjoy our 24 hour indoor pool and hot tub. We also have locations in Kearney, York,... More 

Ashland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2016 via mobile

The New Victorian Inn and Suites in Norfolk Ne was very nice. The breakfast was fabulous Waffles , biscuits and gray, cereal, pastries, fruit yogurt ,etc. Price was very reasonable. Pool a little small but nice. Rooms had fridge and microwave! Will stay again!

Helpful?
Thank AshlandSharbear
NVI007, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for the "AWESOME" review. We have a great breakfast, which a nice start to any day. Our 24 hour indoor pool and hot tub are a great amenity to our Norfolk property. We also have a YMCA membership for all of our guests that have work out needs. Thanks again for staying with us and we hope to... More 

Kearney, Nebraska
1 review
5 of 5 stars Reviewed May 30, 2016

We were upgraded to a suit, and felt like royalty from the moment we arrived. Guest services was very helpful. The pool and hot tub were relaxing. It was very quiet and breakfast very nice. We would stay at this hotel again.

Helpful?
Thank mandajohnson
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for the awesome 5 Star review. It was our pleasure to upgrade you to one of our Suite's. Our breakfast is a great start to any day. Our staff takes pride in their customer service each and every day. We also have properties in Omaha, Lincoln, York, & Kearney, NE plus one in Sioux City, Iowa. You will... More 

Chicago, Illinois
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 23, 2016 via mobile

Was a wonderful stay. You can't beat the price. The staff was extremely nice. The breakfast was yummy with lots of stuff to choose from. The accommodations were more than adequate for the price. Thank you for giving us a pleasant place to crash for the night during our move!

Helpful?
Thank oweazzello
NVIManagement, Director of Sales at New Victorian Inn & Suites Norfolk, responded to this review

Thank you for your 5 Star review. We were excited to hear that your stay was comfortable and enjoyable. Our breakfast is top notch, with the hot sausage biscuits and gravy plus fresh made waffles, and 26 other items to choose from. If traveling in the future, try one of our other locations. Lincoln, Omaha, York, Kearney and Sioux City,... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Self-Serve Laundry
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the unbeatable combination of comfort, value and service you will enjoy while staying with the New Victorian Inn & Suites in Norfolk, NE. Conveniently located only a few blocks east of the intersection of Hwy 275 and Hwy 81, this Nebraska owned hotel provides a complimentary deluxe breakfast bar open extended hours every day. Guest rooms include a flat screen TV, refrigerator, microwave, iron and ironing board, hair dryer, complimentary local calls and high speed wireless internet. Our property amenities include a heated indoor swimming pool and hot tub, a business center and guests have access to an offsite 24/7 workout facility for no extra cost. We look forward to having you be our guest at the New Victorian Inn & Suites of Norfolk, NE! ... more   less 

Additional Information about New Victorian Inn & Suites Norfolk

Address: 1001 W Omaha Ave, Norfolk, NE 68701-5700
Location: United States > Nebraska > Norfolk
Price Range: $87 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — New Victorian Inn & Suites Norfolk 2*
Number of rooms: 63
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Also Known As:
New Victorian Inn And Suites
New Victorian Hotel Norfolk
New Victorian Norfolk
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