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Norfolk Lodge & Suites Ascend Collection

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4200 W Norfolk Ave, Norfolk, NE 68701-9202
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (38)
Room & Suite (53)
Dining (7)
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A note from Norfolk Lodge & Suites Ascend Collection
Updated 06/02/20

About

#3 of 8 hotels in Norfolk
Location
4.3
Cleanliness
4.8
Service
4.6
Value
4.6
Divots is a full-service hotel and conference facility comprised of the Divots Conference Center, the DeVent Center, Norfolk Lodge & Suites (an Ascend Collection hotel), the SandBar & Grill, and the Divots Brewery. The property includes over 30,000 sq. ft. of flexible meeting space along with outdoor event areas. The Norfolk Lodge & Suites includes 130 spacious guestrooms with 21 suites, several fireside gathering areas, an indoor atrium-style pool, whirlpool, exercise room, guest laundry and 18 hole miniature golf. The hotel offers a complimentary expanded hot and cold breakfast buffet, 24 hour coffee service, guest laundry facility, free high speed wireless internet, and granite wet bar with microwave, refrigerator, coffee maker, and bottled water in each room. The hotel is connected to Norfolk's only brew pub, the SandBar & Grill and Divots Brewery, serving Certified Angus beef steaks, prime rib, burgers, sandwiches, soups and salads.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Boating
Bowling
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Rooftop bar
Canoeing
Golf course
Hiking
Mini golf
Water park
Billiards
Bowling offsite
Canoeing offsite
Patio
Water park offsite
Kids pool
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Rooftop terrace
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Kitchenette
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Hotel links
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177Reviews6Q+A36Room tips
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Suzie623 wrote a review Jun 2022
Seward, Nebraska156 contributions39 helpful votes
Hotel's Favorite
The hotel is beautiful!!! We were very impressed with the friendly front desk people. Our room was on the 3rd floor and very quiet. It was very clean with with so much space. The bed was super comfortable too. We highly recommend this hotel and will definitely stay here again.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennz999 wrote a review Apr 2022
Chicago, Illinois145 contributions42 helpful votes
I am from the Midwest and appreciate midwestern hospitality. This was not what I got at the front desk, which surprised me. We got into our enormous room that looked very nice until you got up close and realized how filthy it was. I ran my finger over the desk in the room and it was dusty. In the sunlight, it was clear the leather chairs had not been wiped down in decades. They were gross. When we asked for a different room that was not dirty the front desk staff was rude, so we just left and went to the Holiday Inn Express.
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Date of stay: May 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Omahatraveler17 wrote a review Nov 2021
Nebraska419 contributions70 helpful votes
This is a great hotel to stay. People are very friendly. I like the fact there is a restaurant on site so you don't have to leave once you get there. The rooms are spacious & cleans, towels are nice. Fridge w/freezer, microwave, & coffee maker in the room. The only (small) drawback is there is no plug in near the bed to charge my phone during the night - which is a very small drawback. However, the BIG plus is the breakfast. There was a huge selection of various items, but the thing is - most were home cooked!!! I never see that at hotels! The star of the show was the individual bread puddings. Strawberry, mango, peach, berry, apple - from what I heard from other travelers, all flavors were delicious!! I know the berry is the best thing I've every had for breakfast. The lady in charge there for breakfast is AWESOME!!! I have to go back soon & stay - just for breakfast!!!
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Date of stay: November 2021
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Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jan F wrote a review Jul 2021
1 contribution
Room are huge, high ceilings, very clean BUT toilet is barely 15” high, that is very, very low, and beds are 45”high - difficult to get into without step stool, which is NOT provided. Plus bathroom has NO night light - you need to bring your own.
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: We were on the far west side. Very quiet from outside.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Donna Herrick, Owner at Norfolk Lodge & Suites Ascend Collection
Responded Jun 6, 2022
Her J4781GZant, Thank you so much for your comments. I apologize about the the toilet being low and the bed being too high. The toilet is actually considered a "normal" height toilet, but I would agree that it is low. I spoke to the head of the plumbing company that installed the toilet and he stated it is a normal height. Google also tells me 15" is a normal height. Again, I apologize for the discomfort of the height as well as the bed height. We do have step stools that we provide upon request as many of our guests do enjoy the bed height. As a result of your comment, we will put a note in the rooms that states step stools are available upon request and we can deliver them to the room. Thank you again for staying with us. We will work on the night lights and step stools with handles to help guests with those two items. Thank you for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pfefmeister wrote a review Jul 2021
San Francisco, California2618 contributions1175 helpful votes
My wife and I went back and forth on rating our stay. She said two stars, I felt more generous at three. They are advertised as a lodge, though the only lodge aspect is the entry. The room is nice enough, though the windows could not be opened. The outdoor areas are ok, nothing special. Breakfast was a slight upgrade from your Marriott offering. The Divots brewery and restaurant were closed (Sunday), which was a big disappointment. On the outskirts, so you need to drive a couple miles to get downtown. Clean, but lacked any atmosphere. Not sure why it gets the high rating, just not for us.
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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cremmers wrote a review Jun 2021
Madison3 contributions4 helpful votes
Because we were moving the next day, we took our grandkids here for a last overnight visit! What a wonderful time! Kids 11, 7, and 5 enjoyed the pool, met a new friend, and enjoyed their own quarters in the suite! But one of their favorites was the breakfast; my 5-year-old grandson stuffed himself and demanded, "Mom, why can't you cook like this?" to the chagrin of the entire breakfast crew! I fear slipping in a slick shower (knee replacement) and tote my own shower mat...but didn't need to for this overnight visit because one was already provided! We will be back! Towels are plentiful; suite was spotless! In the suite, a mini kitchen is provided (fridge, microwave, coffeepot), certainly a benefit!
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Date of stay: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rob M wrote a review May 2021
16 contributions
This is our second time staying at The Lodge, and both experiences were very good. The staff was extremely helpful and friendly. The rooms are very spacious, and very very clean. My daughter enjoyed using the pool. The pool and hottub were both very good sized. The breakfast choices were fairly limited because of COVID, but what they did have was very good. If you are in this area, the Lodge is an excellent place to stay.
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Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amanda R wrote a review Dec 2020
Glendale, Arizona6 contributions2 helpful votes
This hotel was priced as an average hotel but the service, the rooms and the overall atmosphere was expensive! Everyone who greeted us was so friendly. They checked in on us to make sure everything was perfect. The 'bagged breakfast' was fantastic! We stayed in the family suite which had bunk beds with a paw patrol theme! My kids went nuts! The king size bed was the most comfortable I have ever slept on. The room was spacious and extremely clean. The attached resturant had delicious well priced food. My kids loved the pizza. I wouldn't ever want to stay anywhere else.
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NebraskaLuvmex wrote a review Nov 2020
nebraska153 contributions6 helpful votes
Upon arrival, we were welcomed by Marisa, who was both respectful, upbeat and certainly “knew her stuff”. Our room was a new one, I’d call it country chic. It was gorgeous, complete with terry cloth robes, high-end bedding, and huge tiled shower. Extremely quiet and comfortable....large beautiful windows over looked a cool pasture. We were pleased to be able to order dinner from their Sand Bar n had it delivered to our room. Breakfast to go the next day was the best yet, complete with large gourmet muffins. Yummy! This place has a lot of amenities and is 5*!!! We will be back!!
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Date of stay: October 2020
Rooms
Service
Sleep Quality
Room Tip: Pick a new one! Worth a few extra $
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kent66M wrote a review Sep 2020
Omaha, Nebraska6 contributions
Too many hotels these days use Covid-19 as an excuse to skimp on breakfast. I fully understand the need for providing a grab-and-go breakfast in a bag but to just provide a bottle of water and a mini-muffin is going too far. Especially when the hotel {of the same class} next to them is providing yogurt, fruit, and a full-size muffin and a bottle of water. Other than breakfast, the hotel is quite nice.
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Date of stay: September 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$131 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
norfolk lodge & suites ascend collection hotel norfolk, norfolk lodge and suites ascend collection, clarion norfolk, norfolk clarion
LOCATION
United StatesNebraskaNorfolk
NUMBER OF ROOMS
138
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Frequently Asked Questions about Norfolk Lodge & Suites Ascend Collection
Which popular attractions are close to Norfolk Lodge & Suites Ascend Collection?
Nearby attractions include Ta-Ha-Zouka Park (3.1 miles), AquaVenture (3.6 miles), and Elkhorn Valley Museum (2.9 miles).
What are some of the property amenities at Norfolk Lodge & Suites Ascend Collection?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Norfolk Lodge & Suites Ascend Collection?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Norfolk Lodge & Suites Ascend Collection?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Norfolk Lodge & Suites Ascend Collection?
Yes, free parking is available to guests.
What are some restaurants close to Norfolk Lodge & Suites Ascend Collection?
Conveniently located restaurants include Black Cow Fat Pig Pub & Steak, Whiskey Creek Wood Fire Grill, and Sandbar & Grill at Divots.
Are there opportunities to exercise at Norfolk Lodge & Suites Ascend Collection?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Norfolk Lodge & Suites Ascend Collection have an airport shuttle?
Yes, Norfolk Lodge & Suites Ascend Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Norfolk Lodge & Suites Ascend Collection?
Yes, laundry service and self serve laundry are offered to guests.
Does Norfolk Lodge & Suites Ascend Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Norfolk Lodge & Suites Ascend Collection?
The staff speaks multiple languages, including English and Spanish.