When I first walked in to the front desk area I was not greeted happily or at all but made to wait as an unhappy employee was talking on her cell phone and did not acknowledge me. My wife and I were not very happy with the cleanliness of the room we stayed in either. Some kind of splash of something on the wall and ceiling. Potato chips under the toe kick. When I had to wipe up one of my own spills on the tile floor I was disgusted at how dirty it was. I would never stay at My Place Hotel again.
I was travelling cross country and had to make a late night stop....I called and booked My Place. I needed an accessible room. To my surprise upon arrival, I was greeted with a smile and pleasantries. The room was super clean, amenities were awesome. I was accommodated with an accessible not far from the elevator,. The property was safe. room was quiet. In fact the next night I booked my place for me.
We had to wait about 15 minutes to check in because of only one person at the desk and they were fixing a TV. She was a very nice lady who was training someone but I don't think she should have to leave the desk to do maintenance to rooms, there should be someone on duty to do that. She apologized but we told her it was ok, how could you get upset about someone doing their job. The irony of waiting for the lady to fix a TV is that our trv remote would not work unless you stood right in front of the TV. We didn't want to bother her again so we didn't say anything. I am sure they would have fixed it. We would have told the front desk but everytime we went by, even in the morning there wasn't anybody there. The only real complaint we have is that a cleaning lady knocked three times on our door around 9:00 in the morning even though we had "Do Not Disturb" on the door handle. We picked up our son from the airport and didn't get back to the room until 2:30 a.m. so we were still sleeping. I would think they would have a way of knowing if someone checked out or not since it is more of a long stay kind of hotel. The hotel was CLEAN and comfortable. The location was great. Places to eat nearby and a Casey's right across the parking lot. I would definitely recommend staying here! I am sure the stuff that happened to us is a fluke. 🙂…
My husband is here for work for about a month or two and i got to come with him and it was a very pleasant experience! The whole staff are very accommodating and professional. The set up of the room is great with a small kitchenette with a two burner stove, full size microwave and full size refrigerator. Lots of storage as well. Beds are comfy and rooms clean and smell great. The kitchenette does not come with any pots,pans or dinnerware but they do have some for sell in the lobby,not a big problem considering the great value of your stay. I HIGHLY RECOMMEND staying here. Thanks to all the staff.
The room was clean and quiet. We only slept there. We didn’t spend extra time in the room. The only thing that kind of bothered me was every time we came or left there wasn’t a person at the front desk. Not sure why that bothered me except I felt like just anyone could come in, get on the elevator and do whatever creeps like that do.