We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sand & Sandals Desaru Beach Resort and Spa

87 reviews
Save
Traveler (151)
Room & Suite (93)
Pool & Beach (83)
Overview
  • Excellent24%
  • Very good40%
  • Average16%
  • Poor8%
  • Terrible12%
Travelers talk about
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (87)Write a Review
Filter reviews
83 results
Traveler rating
21
32
12
7
11
Traveler type
Time of year
LanguageEnglish
More languages
21
32
12
7
11
Show reviews that mention
All reviewsoutdoor bathtubhigh volume of guestsswimming poolbig shoutthai bbqbooked deluxe roomsthai streetrain showerfront officefestive seasonstayed for nightssingapore priceshot waterbeach resortconnecting roomsfamily tripfood choices
FilterEnglish
Updating list...
1 - 5 of 83 reviews
Reviewed 2 days ago via mobile

The place is comfy. My room oversee the beach. Thats very lovely. The room is huge for two person. There’s an outdoor bathtub in the balcony which I cannot figure out how to drained the water out. All the staffs was friendly and helpful. The...More

Thank Sandirana
Hotel's Favorite
Reviewed December 19, 2017

Booked 2 deluxe rooms and requested for connecting ones. Both rooms are spacious and got pool view. The room's sound-proofing is slightly good as my rooms are located near the Beach Hut Bistro where at night, there will be live band performing. Breakfast buffet have...More

Thank EDMUND O
Response from SandandSandals D, Guest Relations Manager at Sand & Sandals Desaru Beach Resort and SpaResponded January 2, 2018

Hi EDMUND O, We appreciated you took the time to write us a review. Learning that you’re happy with our property has greatly encouraged and motivated us. Your feedback means a lot to us. We thank you again and look forward to welcoming you back...More

Reviewed 3 days ago

We booked 3 rooms and I managed to inspect my room and really shocked to see that our room are not well maintained , dirty, blood stained, spider webs not clear, glasses with oil stained and many more. Really disappointed with the condition. At 0645am...More

Thank mike1267
Reviewed 6 days ago via mobile

The property, it's setting, design and layout is pleasant. Rooms are spacious and fitted very generously with bathroom amenities. Absolutely love the bathroom which is roomy but could use some hooks. Checked in during peak holiday season so the queues were pretty long. 3 counters...More

Thank Linda L
Reviewed 1 week ago

Certainly not a five stars Hotel. It needs some further refreshing and an improvement on the overall cleaning. Good only if you have kids otherwise pass you way . Restaurants are serving a food mediocre and you should rather go for diner 200m away in...More

Thank singazulu2
View more reviews
PreviousNext
12345617
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Beachfront
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Airport Transportation
Breakfast included
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$86 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$86 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (151)
Room & Suite (93)
Pool & Beach (83)
Dining (28)
The Hotel (PRE-RENOVATION) (51)
Amenities (PRE-RENOVATION) (36)
Restaurants and Bars (PRE-RENOVATION) (25)
Family and Play Areas (16)
Questions & Answers
Ask a question
Kumaran V
February 12, 2018|
AnswerShow all 6 answers
Response from harminders458 | Reviewed this property |
there are NO Indian Restauraunts around. But i believe you will be looking at some vegetarian dishes. There is a Thai restauraunt which will be close to the Indian and the manager is well versed with Indian food so something... More
0
Votes
Rochelle Q
August 2, 2017|
AnswerShow all 3 answers
Response from SandandSandals D | Property representative |
Hi Rochelle Q, the journey from JB Sentral to Sand & Sandals will take approximately 45mins. Guest from Singapore can consider to take Ferry via Changi Ferry Terminal to Tangjung Belungkur Ferry Terminal. The ferry ride is... More
1
Vote
Kelly H
July 30, 2017|
AnswerShow all 3 answers
Response from RajGill1 | Reviewed this property |
Nope. U cant bring pets together
0
Votes
PreviousNext
123
Room Tips
"Other than superior room"
Read review
"Pick a deluxe room if you can spare the extra dollar. definitely worth it."
Read review
"Choose higher floor for better scenary"
Read review
"Ask for higher floor due to noise from top floor and a swimming pool view. Possibly ask for room closer to..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing