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All reviewspool and hot tubnice hotelcountry kitchen next doorright next doorfirst floorroom was spacioussouth sideplace to staynice towngreat stayflat screen tvthe staff was greatgreat customer servicecomplimentary breakfaststate collegegreat roomking bed
The room is great. The breakfast is the BOMB!!! I cant ever wait to come back to Chadron and stay at the Best Western due to the biscuit and gravy breakfast!!! The staff is great and always so pleasant to deal with. I travel quit...More
Response from Traci W, General Manager at Best Western West Hills InnResponded 2 days ago
Thank you so much for all your kind words. My staff and I love to hear from our guests. We were so happy to hear you enjoyed your stay. Hope you come see us again in the future.
My room at the Best Western was absolutely huge. It was more than I was expecting for their standard rate. The room was very clean and updated. My room was on the second floor on the south side of the hotel and it was very...More
Response from Traci W, General Manager at Best Western West Hills InnResponded September 27, 2017
Thank you so much for taking the time to leave us a review. We were very happy that you enjoyed your stay with us. We really appreciate hearing from our guests. Hope to see you again!
I had stayed here numerous times but the last time definitely was my last time! I travel for my business and trust that my things will remain safe there while I'm out. However, I came back to find the curtains in the room tucked above...More
Thank Laura P
Response from Traci W, General Manager at Best Western West Hills InnResponded 1 week ago
I am truly sorry about what happened. You are a very valued guest. I did however try calling back. I do want to make it right. But yes we where having windows replaced at that time. They should not have been in your...More
It has been about 10 years since we last stayed at this hotel and we had the same room again.
My biggest complaint is that there was no elevator, which was a real issue for me and anyone with mobility problems. I also think they...More
Response from BestWesternHotels, Corporate at Best Western West Hills InnResponded 5 weeks ago
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More
Well maintained comfortable stay. This hotel has undergone some remodel and is Very nice! The workout room is especially high end if that is important to you. They serve a very nice breakfast and the staff goes out of their way to help in any...More
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Thank Rebecca M
Response from Traci W, General Manager at Best Western West Hills InnResponded 3 weeks ago
Dear Rebecca M,
Thank you so much for taking the time to leave my staff and I a review. We are happy enjoyed the fitness room. We just upgraded with some new machines in the last year. Thank you for the kind words about my...More